DrugSupplyStore.com Reviews 

1,871
TrustScore 2 out of 5

2.0

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Rated 3 out of 5 stars

Ordered 4 of the same item and order was processed. Received email saying everything was fine. Several days later I get a merchant refund from drugstore supplies. No email from company telling me I... See more

Rated 1 out of 5 stars

Please be aware of this scammer website, they're complete fraudulent scammers sitting in india and selling imaginary products. I placed order and chat with them several times about my order status and... See more

Rated 1 out of 5 stars

So - I ordered two small items that showed in-stock more than a week ago. They are still listed as "awaiting fulfillment" - no emails or contacts about my order being delayed, or being out of stock o... See more

Company details

  1. Health & Medical

Information provided by various external sources

We started with a small retail , medical equipment store and eventually offered our products online. Our customers are around the world and we ship items like OTC medicines, lotions, medical equipment, first-aid, vitamins and many more. We sell over 20,000 products from various manufacturers. Our aim is to provide quality items for the cheapest price and help customers worldwide. We call it a success, when the customer is a repeat customer.


Contact info

2.0

Poor

TrustScore 2 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.0

All reviews

(1,871)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Great place to shop - if you don't EVER need what you order

So - I ordered two small items that showed in-stock more than a week ago. They are still listed as "awaiting fulfillment" - no emails or contacts about my order being delayed, or being out of stock or on backorder.
Not a great experience. Not sure why I'd ever use this company for something I actually needed.

March 21, 2020
Unprompted review
Rated 1 out of 5 stars

Unappropriate way of shipping

After my mail asking you if you ship to France and your quick positive answer, I ordered Guafenesin on march, 6th, payment debited from my bank account, march, 7th, mail telling me it's shipped, march, 10th, with a tracking number leading to FEDEX that didn't work, several mails sent to you to get an answer, still waiting for my parcel today april, 8th. LA POSTE found my parcel/letter, cleared from customs and waiting for delivery (coming from ... SWEDEN on march, 16th !!! So the tracking number is neither american nor french, but swedish) since march, 18th ! First and last time I order from DRUG SUPPLY STORE ! This abusive shipping time is added to delays due to the pandemic situation.

March 21, 2020
Unprompted review
Rated 1 out of 5 stars

no communication

my order hasn't been fulfilled ans i've had no communication from the company on the delay.

March 21, 2020
Unprompted review
Rated 3 out of 5 stars

No products received yet!

I haven't receive my items yet so I can't say I can give 5 stars so for now, service is average. Next time ask for review when you already sent out the item and has been received by the buyer. That's the proper way to do feedbacks, after service has been rendered. Thank you!

March 20, 2020
Unprompted review
Rated 5 out of 5 stars

Easy ordering

Easy ordering. Very good product, wife's been using it from them for several years. No delivery problems. Will order from them again!

March 20, 2020
Unprompted review
Rated 1 out of 5 stars

Customer service sucks

Customer service sucks - voicemail is full and has been for days. I placed an order for 2 forehead thermometer. On the day I placed the order delivery was promised in 5days. No mention whatsoever that the items were back ordered. I have tried contacting them for several days and absolutely no response.

March 20, 2020
Unprompted review
Rated 1 out of 5 stars

Unusable

I can't use the pill holder because all the compartments don't close. I've e mailed and sent a message but have yet to hear back from anyone.

March 20, 2020
Unprompted review

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