I ordered some dry Ice for next day delivery during Covid19 crisis and this was delivered by someone dropping this off at my door in their private car. I thought this was a little odd until several... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great service from Polar Ice, a very last minute request was put in as we needed it urgently and before the bank holiday. They were very helpful on the phone and we got the delivery the next day despi... See more
Company replied
To make Christmas a little different we use dry ice for our family Christmas cocktails. Although we order a small supply we still experience the same pleasant efficient service from Polar Ice Ltd. Th... See more
Dealing with treacy was just perfect helpful and just a decent nice person. Had all the information and was a pleasure to deal with. Met the delivery driver also lovely man and done exactly what he sa... See more
Company replied
Company details
Written by the company
We are Ireland’s leading Dry Ice supplier. We protect and enhance our customer’s business by providing a critical link with dry ice solutions, safeguarding and empowering your success. Polar Ice have been providing dry ice solutions across Ireland and Northern Ireland since 1996. With state-of-the-art machinery and ISO 9001 certification, we manufacture several dry ice products including solid blocks, slices and pellets. Our food-grade dry ice helps industries undertake critical and time-sensitive operations. We provide a full range of dry ice solutions for both commercial applications and domestic applications. We value agility and flexibility with big thinking, so we can be highly responsive and adaptive to your needs. We put the customer first and never compromise on quality. Employing the highest manufacturing standards, with absolute and ever-ready customer support. With our own FTA-accredited transport fleet, we offer guaranteed next-day delivery and a same-day urgent delivery service to meet our customers vital needs. Alongside dry ice we also offer gel packs and various insulated storage solutions. Protecting your product is essential. To ensure temperature-control of your shipment, Polar Ice offer a same-day re-icing service at customs.
Contact info
Polar Ice Ltd., Unit 3 Portarlington Ind Est, Portarlington,, R32 XR7Y, Co. Laois, Ireland
- 0578623860
- info@polarice.ie
- www.dryice.ie
4.9
Excellent
181 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
very fast delivery
January 11, 2023
Went on Polar Ice website at 7am,placed…
Went on Polar Ice website at 7am,placed my order and paid,collected the ice in portarlington at 10. Sound people to deal with.
January 5, 2023
Dry ice Parcel never arrived ….
Dry ice Parcel never arrived ….apparently an error on our side, Polar ice got back to us within hours to offer to cancel and refund the order, great customer support 👍
December 29, 2022
Make Christmas a little different we…
To make Christmas a little different we use dry ice for our family Christmas cocktails. Although we order a small supply we still experience the same pleasant efficient service from Polar Ice Ltd.
Thank you everyone for making Christmas special. Have a lovely, well deserved break over Christmas and all the very best for 2023
December 25, 2022
The best ever!!!
November 30, 2022
It’s great fun for science week
It’s great for science week for getting first years interested in science and chemistry and the 10kg box of dry ice can last 4 days Tuesday to Friday so a wide range of classes get to see it.
November 15, 2022
Easy enough
Helpful staff who explain everything regarding the safety. Easy online shopping.
November 14, 2022
Customer service was outstanding
Customer service was outstanding. Rang to organise an early delivery and it arrived in plenty of time.
November 15, 2022
Delivered the next day
Delivered the next day. Kept for 4 days in the freezer no problem. Used it in school, the students loved it. Will definitely order again next year.
November 8, 2022
Helpful staff and great advice from…
Helpful staff and great advice from Denise. Ice delivered in good time.
Thanks.
November 8, 2022
Very easy to contact the company
Very easy to contact the company. Always available and helpful. We were collecting our order on Sunday and the only collection time was between 3-5 which was not great for us. Once i contact polar ice i was informed that the order is available all day from morning to late evening. It was easy to access it and all the staff are very helpful. Ps about the ice itself: i was reading that it just last one to two days. Evaporates in around 30 %in every 24 hours. We collected ours on Sunday morning and still had some on Thursday😉
October 30, 2022
Excellent Experience
We had a excellent experience with dry ice arriving at the time promised.
October 6, 2022
Amazing service
Amazing service, great product and extremely helpful staff.
Thanks guys
September 23, 2022
Great service
Great service, requested a pack for the next day and they delivered it in the morning, an item was missing and they re-sent the whole order early next morning. Will definitely buy from them again!
August 16, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.