I ordered some dry Ice for next day delivery during Covid19 crisis and this was delivered by someone dropping this off at my door in their private car. I thought this was a little odd until several... See more
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Great service from Polar Ice, a very last minute request was put in as we needed it urgently and before the bank holiday. They were very helpful on the phone and we got the delivery the next day despi... See more
Company replied
To make Christmas a little different we use dry ice for our family Christmas cocktails. Although we order a small supply we still experience the same pleasant efficient service from Polar Ice Ltd. Th... See more
Dealing with treacy was just perfect helpful and just a decent nice person. Had all the information and was a pleasure to deal with. Met the delivery driver also lovely man and done exactly what he sa... See more
Company replied
Company details
Written by the company
We are Ireland’s leading Dry Ice supplier. We protect and enhance our customer’s business by providing a critical link with dry ice solutions, safeguarding and empowering your success. Polar Ice have been providing dry ice solutions across Ireland and Northern Ireland since 1996. With state-of-the-art machinery and ISO 9001 certification, we manufacture several dry ice products including solid blocks, slices and pellets. Our food-grade dry ice helps industries undertake critical and time-sensitive operations. We provide a full range of dry ice solutions for both commercial applications and domestic applications. We value agility and flexibility with big thinking, so we can be highly responsive and adaptive to your needs. We put the customer first and never compromise on quality. Employing the highest manufacturing standards, with absolute and ever-ready customer support. With our own FTA-accredited transport fleet, we offer guaranteed next-day delivery and a same-day urgent delivery service to meet our customers vital needs. Alongside dry ice we also offer gel packs and various insulated storage solutions. Protecting your product is essential. To ensure temperature-control of your shipment, Polar Ice offer a same-day re-icing service at customs.
Contact info
Polar Ice Ltd., Unit 3 Portarlington Ind Est, Portarlington,, R32 XR7Y, Co. Laois, Ireland
- 0578623860
- info@polarice.ie
- www.dryice.ie
4.9
Excellent
181 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Great service
Ordered dry ice online and collected it the next morning! Very efficient service.
December 4, 2023
Thank you to Gillian for your support…
Thank you to Gillian for your support and amazing service that you have provided us today with our last-minute request, you've never left us down Gillian, keep up the hard work and thanks again.
December 1, 2023
Unprompted review
I don't want to add a comment
October 27, 2023
Amazing
Absolutely lovely service. It made my party unforgettable. The best choice if you want to impressed your friends.
October 27, 2023
Very easy to deal with and I enjoyed a…
Very easy to deal with and I enjoyed a very prompt and efficient service from this company
October 26, 2023
Pleasant and hassle free
Very easy to order, item was ready for me for collection at time I specified when ordering, staff very pleasant on the phone, and product was amazing quality!
October 25, 2023
Delivery and response time
You always deliver early in the day and when I emailed for an update it was immediate and helpful. Thank you!!
October 16, 2023
Jackie was most helpful when i phoned…
Jackie was most helpful when i phoned as I was having trouble with the internet. She sorted it all out in a few minutes and was efficient, courteous and a pleasure to deal with.
October 6, 2023
very reliable
I needed ice pellets at short notice and my interaction with jackie and Gillian in arranging the order and collection, done using the online web based ordering process was seamless.
the boxes were ready for collection when I arrived into Little Island depot .
October 5, 2023
Good Service
Ordered ahead of time, and it arrived morning I ordered to address in Dublin. Very happy
September 14, 2023
Excellent customer service over the…
Excellent customer service over the phone, knew exactly what I was doing with the ice and provided larger container for same. Very friendly when I went to collect. Highly recommend.
September 6, 2023
Always first class service and helpful
Always first class service and helpful. I collected from Portadown. Recommended.
August 24, 2023
An excellent company in every respect
I have always found that Polar Ice is an excellent company to deal with in every respect. I always order dry ice from them when required for my Chemistry Magic Shows or when teaching. I find the staff at Polar Ice to be super efficient and most helpful. It is a real pleasure to deal with Polar Ice.
June 19, 2023
Wonderful sales woman can’t think of…
Wonderful sales woman can’t think of her name but unbelievably helpful excellent communicator
June 8, 2023
Simples, easy and straight forward.
As simple as click, order and pay. Delivered onsite on time and exactly as ordered. What else could you want?!
May 23, 2023
The lady at customer service was very…
The lady at customer service was very helpful ,I got the ice right on time when I needed them am my party was so fun cocktails with dry ice every was was happy.looking forward to come back I also told my friends great company 👍
June 1, 2023
Amazing customer service
If I can give 10 stars ⭐️ I’ll definitely do that right now. I had issues placing the orders online and the staff on duty J. Was extremely helpful and went out of her way to ensure my order got sorted out that day. I really can’t go into much explanation here but the staff J really deserves the staff of the week award. She’s amazing and so was the staff for the IT. Thanks ladies for being an Angel.
May 10, 2023
Efficient purchase of product & delivery
April 19, 2023
The product did exactly as was…
The product did exactly as was advertised, and it arrived as promised (Next day delivery)
April 11, 2023
Ordering process through website very…
Ordering process through website very simple and straightforward. Product arrived on day scheduled.
March 1, 2023
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