I ordered some dry Ice for next day delivery during Covid19 crisis and this was delivered by someone dropping this off at my door in their private car. I thought this was a little odd until several... See more
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Great service from Polar Ice, a very last minute request was put in as we needed it urgently and before the bank holiday. They were very helpful on the phone and we got the delivery the next day despi... See more
Company replied
To make Christmas a little different we use dry ice for our family Christmas cocktails. Although we order a small supply we still experience the same pleasant efficient service from Polar Ice Ltd. Th... See more
Dealing with treacy was just perfect helpful and just a decent nice person. Had all the information and was a pleasure to deal with. Met the delivery driver also lovely man and done exactly what he sa... See more
Company replied
Company details
Written by the company
We are Ireland’s leading Dry Ice supplier. We protect and enhance our customer’s business by providing a critical link with dry ice solutions, safeguarding and empowering your success. Polar Ice have been providing dry ice solutions across Ireland and Northern Ireland since 1996. With state-of-the-art machinery and ISO 9001 certification, we manufacture several dry ice products including solid blocks, slices and pellets. Our food-grade dry ice helps industries undertake critical and time-sensitive operations. We provide a full range of dry ice solutions for both commercial applications and domestic applications. We value agility and flexibility with big thinking, so we can be highly responsive and adaptive to your needs. We put the customer first and never compromise on quality. Employing the highest manufacturing standards, with absolute and ever-ready customer support. With our own FTA-accredited transport fleet, we offer guaranteed next-day delivery and a same-day urgent delivery service to meet our customers vital needs. Alongside dry ice we also offer gel packs and various insulated storage solutions. Protecting your product is essential. To ensure temperature-control of your shipment, Polar Ice offer a same-day re-icing service at customs.
Contact info
Polar Ice Ltd., Unit 3 Portarlington Ind Est, Portarlington,, R32 XR7Y, Co. Laois, Ireland
- 0578623860
- info@polarice.ie
- www.dryice.ie
4.9
Excellent
181 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Quick and easy
Quick and easy. Great legitamate supplier. Click and collect was really convenient. Thanks a lot!
In dublin, polar ice doesnt seem to have a storefront branded as "polar ice" but rather "extpert air" as seen in google photos.
March 24, 2025
easy to order and very speedy delivery
November 7, 2024
The Polar Ice staff are excellent
The Polar Ice staff are excellent. They're competent, helpful and provide an excellent product and service. I have purchased dry ice for theatrical purposes previously but needed it this time for cold cap treatment during chemotherapy. The staff were compassionate and understanding and Polar Ice were kind enough to give a significant discount for dry ice used for this purpose. We really appreciate that. Also, the product is excellent; very well packaged and always shipped on time.
October 15, 2024
Dry ice for School Open Day
Dry ice for School Open Day, easy to order online, ordered on Tuesday and had parcel on Thursday. Great price as well.
October 1, 2024
Great service
Fast efficient delivery
The Dry Ice was well packaged to reduce losses as much as possible and was of great quality. Jackie in sales was very helpful in getting my first delivery (hopefully of many) organised for collection at the Depot
September 15, 2024
Gemma, County Gaway
Excellent customer service from this company.
I received my delivery today as ordered, in time for my holidays tomorrow. I use dry ice to transport medication and this is the second time I purchased from this company.
Thank you to Alison and Denise who were wonderful to deal with.
September 13, 2024
Unprompted review
Sorted out super fast delivery for me…
Sorted out super fast delivery for me easily and very helpful and nice customer service thank you
August 22, 2024
Brilliant customer service and overall experience
Denise was a great help in helping organise the sample and answering all my questions. Pick up was easy to do with no issues. Clear instructions were provided for collection
July 18, 2024
Everyone is so friendly.
Everyone is so friendly.. Always a smile on the phone or in person.. Thank you. It makes a huge difference dealing with a human than an automated service.
July 10, 2024
Very fast
Very fast. It took me less than 30 minutes for me to have the order. I bought the product online. I went to collect it instantly from the depot in Airways Industrial Estate. The parcel arrived frozen and in perfect condition. The dry ice quantity was perfect. The customer service were great. I really recommend it to everyone.
June 18, 2024
They truly care about the customer and…
They truly care about the customer and to provide a best service
Thanks
June 16, 2024
Excellent customer support
Excellent customer support, helped so much with my wife's 1st chemo and helping with cold capping. Thank you!
June 14, 2024
Amazing customer service
I am purchasing dry ice from polar ice for a cold cap as I go through chemo.
Their customer service has been nothing short of amazing. They have been so supportive and helping us through this journey. I can’t thank them enough.
February 25, 2024
Thank you polarice!!!!
Thank you Deniese,for our last moment ordered placed and you helped us at lot by organizing it for collection.
December 22, 2023
Very easy to communicate with
Very easy to communicate with. Quick response to query and gave discount for reusing previous boxes.
November 28, 2023
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