DS Colour Labs Reviews 

998
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 436 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional print quality, vibrant colors, and sturdy packaging that ensures delicate items arrive safely in perfect condition. People also highlight the incredibly fast delivery times and the exceptionally simple ordering process on the website. Many users note that communication throughout the entire process is clear and helpful. Some reviewers were not happy with the final results, noting that several pictures appeared significantly darker than expected or lacked proper color accuracy. A few consumers also mentioned experiencing unexpected delivery delays, missing due dates, or not receiving their shipments at all.

What people talk about most

Product

Reviewers mention positive feedback about product, expressing great satisfaction with the high-quality... See more

Service

Customers expressed great satisfaction regarding the service, frequently highlighting the swift turnaround... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising prompt turnaround... See more

Order

Users describe positive interactions with order, highlighting a very easy and clear ordering process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am an amateur landscape photographer had 8 prints made in Fuji lustre. This paper and DSCL print process has reproduced my images really well. I always calibrate my monitor before finalising my pr... See more

Rated 5 out of 5 stars

Couldn't be better. It's so easy to upload photos from PC, tablet or phone. Choosing finish, size, etc is straitforward. It's not expensive and they keep you informed on progress, and so far they have... See more

Rated 5 out of 5 stars

Incredible! Absolutely first class service. Prints arrived next day and were beautiful. Colour and clarity spot on. Cannot recommend this company highly enough. Really really impressed. Thank yo... See more

Company replied

Rated 5 out of 5 stars

I've always used cheap photo printing sites before but decided to try out DS Colour Labs for printing a couple of bigger photos and the difference in quality is night and day. Their printing brings th... See more

Company replied


Company details

  1. Digital Printing Service

Information provided by various external sources

DS Colour Labs is one of the UK`S leading Professional Online Photo labs. Established in 1954. We offer a huge range of photographic services from Photo Printing, Large format & Fine art printing, Photobooks, Canvases, Acrylics, Aluminium panels, Chromalux Panels, full online and traditional Schools systems, Mounting & Laminating, Usb and Cd products and many other products including a full range of traditional analogue and film processing services including C41,E6 and Black and white processing. Please see our website for our full range of products and services.


Contact info

4.8

Excellent

TrustScore 5 out of 5

998 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 43% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(998)

411 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Dark wedding photos

We had a disappointing experience with DS Colour Labs when printing our wedding photographs. Despite using a professional wedding photographer, the photos came out significantly darker than expected and were not the quality we had hoped for.

Unfortunately, when we raised the issue, DS Colour Labs and the photographer blamed each other, leaving us caught in the middle with no satisfactory resolution. It was incredibly frustrating and upsetting, especially as these photographs are such important memories for us. Overall, we were very disappointed with the service and how the situation was handled.

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

Festival printing. DSCL pulled out all the stops

This week I needed some mounted laminated prints for a festival this weekend. There was a bit of a misunderstanding about how soon they would be delivered but as soon as I rang and spoke to Andy, the team really pulled out all the stops to make sure they arrived in time. Thanks and full credit to the team at DSCL

August 4, 2026
Unprompted review
Rated 3 out of 5 stars

I have placed previous several orders…

I have placed previous several orders with them usually got no problems or either can be solved within few email conversations. I have placed 2 orders lately with larger fine art prints. The previous one was 3 weeks ago and still got nothing delivered. They responded to me randomly that has been delivered. The order status still shown not yet shipped and I have nothing about tracking. I put the same remark for my current order they have no problem with the previous one but have problem with the current one which annoys me. The customer service is random. You don’t guarantee to get a genuine reply even if I am a loyal customer have spent thousand of pounds.

Order PB123525 & PB122232

August 4, 2026
Unprompted review
Rated 5 out of 5 stars

This is 5 star service

This was my first time using DS
I can tell you it won’t be the last
The quality fabulous
Prints looked fabulous
Price reasonable /fabulous
The packaging /fabulous
Thank you DS for a great service
It’s not surprising to see you have so many great reviews
Thank you
Very happy customer
⭐️⭐️⭐️⭐️⭐️

July 11, 2026
Unprompted review
Rated 5 out of 5 stars

I genuinely am blown away by the…

I genuinely am blown away by the quality of my prints, the fact that (on the more expensive delivery) they came next day and they were boxed rather than rolled up.

The company were recommended by a friend and honestly, if you're wanting enlarged prints, they are a fraction of the price of some other companies but the quality and service is so much better.

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

Loved my print!

I ordered a print 40x40cms. I wasn’t even sure I had ordered the correct thing as I’m not an expert on graphics and finish’s. I was soo pleased when it arrived. It was perfect! The quality and the colours are amazing and I’m looking forward to ordering more prints.
Delivery was prompt and packed well.
I can’t recommend enough.

June 24, 2026
Unprompted review
Rated 5 out of 5 stars

5 Star Service and Product

Really impressed with DS Colour Labs! The print quality is absolutely top-notch, and the delivery was incredibly fast. Will definitely be using them again. Highly recommend!

May 18, 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Hi Ed, Thank you for your fantastic review! We're delighted to hear you were impressed with both the quality of your prints and our speedy turnaround.

We really appreciate your recommendation and look forward to helping with your next order!

Rated 5 out of 5 stars

Perfect solution for my needs

I'd been looking for a reasonably priced A4 image printing provider. After spending hours going through instant print websites which kept coming up in searches and are totally unsuitable I stumbled across DS Colour Labs. Thank goodness I did. Good price, good quality, and 24-hour turn round. Just what I was looking for. Well done!

June 25, 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Thank you for your wonderful review! We're delighted you found us and that we could provide exactly what you were looking for! 😁

It's great to hear you were pleased with the quality, value, and quick turnaround. We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Quality product and excellent service

Ordering was straightforward and delivery prompt. Unfortunately one of the images had marks on it. Response to communication was prompt and the image was replaced within a matter of days. Is was a pity about the marks but the images were of the high quality I had been anticipating. I placed another order and experienced the same excellent service and no marks this time.

July 2, 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Hi David, Thank you for taking the time to leave such a thoughtful review. While we're sorry one of your original prints wasn't perfect, we're pleased we were able to resolve the issue quickly for you.

It's especially rewarding to hear you came back and placed another order with us. Thank you for your continued trust and support!

Rated 5 out of 5 stars

Superb service

Superb service. From upload to production service was one day. Well packed 20x20 print, great quality and price.

June 24, 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

We love to hear it! Thank you for taking the time to leave a review, Roger.

Rated 5 out of 5 stars

Great for film development

Really quick turnaround for 110 film developing and scans, and great prices too. Would recommend!

June 19, 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Hi Charlie, Thank you for your great review! We're delighted to hear you were pleased with the quick turnaround on your 110 film and the quality of your scans.

We really appreciate your recommendation and hope to help with your next roll of film soon! 📸

Rated 5 out of 5 stars

DS COLOUR

I have always turned to D.S. Colour as the quality is excellent their service is also excellent and their pricing is also very competitive

June 29, 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Thank you for your continued support Adrian and for taking the time to leave a review! We're delighted to hear you've consistently been pleased with our quality, service, and competitive pricing.

We really appreciate your loyalty and look forward to printing for you again soon!

Rated 5 out of 5 stars

Always a great experience with DSCL

Always a great experience with DSCL. Clear pricing on website, prompt notification of receipt and despatch, fine quality.

June 25, 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Hi Robert, That's fantastic to hear! Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Top class photo lab

Top class photo lab. Accurate colours, fast delivery, good prices too

June 27, 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Thank you for your fantastic review! We're delighted to hear you were pleased with the colour accuracy, speedy delivery, and value we provide.

We really appreciate your support and hope to print for you again soon.

Rated 5 out of 5 stars

Great prints and quick service

The website is super easy to use to get the prints required. The delivery is quick and the prints were superb

June 25, 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Thank you for your wonderful review! We're delighted to hear you found our website easy to use and were pleased with both the speedy delivery and the quality of your prints.

Rated 5 out of 5 stars

25x38cm prints

I got some large-ish, 25x38cm prints of resaonably good quality images printed out, and I was really impressed with both the quality and the value. Qucik, efficient service, too

June 1, 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Hi Tim, Thank you for taking the time to leave a review! We're delighted to hear you were impressed with the quality and value of your prints.

Rated 5 out of 5 stars

Excellent Quality

I order a 12x8 print of a picture as a gift. I've had a few copies made of this image over the years and quality has varied - it's a good sized image and suitable for enlargements, but printers don't always produce the expected result.

I am extremely pleased with the product from DS Colour Labs.

The print is beautiful, colours exactly as hoped, details very clear - the whole thing is high quality.

Dispatch was fast - ordered Tuesday and in my hands by Thursday.

My print was on Fine Art FB Gold Silk and I will definitely be coming back for some more prints when I've sorted out all my files.

A great company with very reasonable prices - especially considering the high quality.

Thank you

June 25, 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Hi Neil, Thank you so much for your wonderful review! We're delighted to hear the Permajet FB Gold Silk paper was the perfect choice and that the print exceeded your expectations! 😁

It's great to know you were pleased with the quality, colour, and speedy turnaround. We really appreciate you taking the time to share your experience and look forward to printing more of your images in the future.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look