DS Colour Labs Reviews 

998
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 436 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional print quality, vibrant colors, and sturdy packaging that ensures delicate items arrive safely in perfect condition. People also highlight the incredibly fast delivery times and the exceptionally simple ordering process on the website. Many users note that communication throughout the entire process is clear and helpful. Some reviewers were not happy with the final results, noting that several pictures appeared significantly darker than expected or lacked proper color accuracy. A few consumers also mentioned experiencing unexpected delivery delays, missing due dates, or not receiving their shipments at all.

What people talk about most

Product

Reviewers mention positive feedback about product, expressing great satisfaction with the high-quality... See more

Service

Customers expressed great satisfaction regarding the service, frequently highlighting the swift turnaround... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising prompt turnaround... See more

Order

Users describe positive interactions with order, highlighting a very easy and clear ordering process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am an amateur landscape photographer had 8 prints made in Fuji lustre. This paper and DSCL print process has reproduced my images really well. I always calibrate my monitor before finalising my pr... See more

Rated 5 out of 5 stars

Couldn't be better. It's so easy to upload photos from PC, tablet or phone. Choosing finish, size, etc is straitforward. It's not expensive and they keep you informed on progress, and so far they have... See more

Rated 5 out of 5 stars

Incredible! Absolutely first class service. Prints arrived next day and were beautiful. Colour and clarity spot on. Cannot recommend this company highly enough. Really really impressed. Thank yo... See more

Company replied

Rated 5 out of 5 stars

I've always used cheap photo printing sites before but decided to try out DS Colour Labs for printing a couple of bigger photos and the difference in quality is night and day. Their printing brings th... See more

Company replied


Company details

  1. Digital Printing Service

Information provided by various external sources

DS Colour Labs is one of the UK`S leading Professional Online Photo labs. Established in 1954. We offer a huge range of photographic services from Photo Printing, Large format & Fine art printing, Photobooks, Canvases, Acrylics, Aluminium panels, Chromalux Panels, full online and traditional Schools systems, Mounting & Laminating, Usb and Cd products and many other products including a full range of traditional analogue and film processing services including C41,E6 and Black and white processing. Please see our website for our full range of products and services.


Contact info

4.8

Excellent

TrustScore 5 out of 5

998 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 43% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(998)

411 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy and good quality

Easy to use, great quality prints, packaged well for delivery

June 19, 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

That's great to hear Moira! Thank you for taking the time to leave a review with us.

Rated 5 out of 5 stars

Efficient and very honest

Efficient and very honest when o e roll had nothing on it. Refund process was fast and reliable. I almost want to find more 'stuff' in my 91 year old Mother's house!

June 25, 2026
Unprompted review
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Reply from DS Colour Labs

Hi Toni, Thank you for your lovely review! We're delighted to hear you appreciated our honest approach and that the refund process was quick and straightforward.

We hope you uncover plenty more hidden memories in your mum's collection, and we'd be delighted to help bring them to life. 🎞️

Rated 5 out of 5 stars

Urgent black framed enlargement needed…

Urgent black framed enlargement needed for funeral. Great print received by return. Close relatives were very impressed. When pictures matter - trust DS Colour Labs - their friendly support, and quality work is worth going out of your way for.

June 23, 2026
Unprompted review
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Reply from DS Colour Labs

Hi Malcolm, Thank you so much for your heartfelt review. We're honored we could help at such an important time and are pleased the framed print arrived quickly and was so well received by your family.

Thank you for your kind words about our team and service. We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Fantasic Prints + Great Price

Fantasic quality prints at a great price. Quick turnaround and most importanly the best customer service I have ever received.

DPD weren't the up to much but after speaking to Andy everything was quickly and painlessly resovled.

No umm'ing and ahh'ing, no extra costs. It just got sorted and in record time. Such a breath of fresh air to be dealing with actual human beings and not be treated like a number.

Good eggs all round.

(If you're reading this and remember - my prints made it to the show and were accepted! Thanks a bunch fella. Made my week)

June 19, 2026
Unprompted review
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Reply from DS Colour Labs

Hi Chris, Thank you so much for taking the time to leave such a fantastic review! We're absolutely delighted your prints made it to the show and even more so that they were accepted!

We're also really pleased Andy was able to get everything sorted quickly for you. Providing personal customer service without any fuss is something we pride ourselves on, so your comments mean a great deal to the whole team.

Thank you again for your kind words, and we wish you every success with your future work! 🖼️

Rated 5 out of 5 stars

Easy-to-use website

Easy-to-use website, very quick despatch, good quality prints. Will use again.

June 18, 2026
Unprompted review
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Reply from DS Colour Labs

Hi Naomi, Thanks wonderful to hear! Thank you for taking the time to leave a review

Rated 5 out of 5 stars

Fantastic quality photos

Fantastic quality photos, great price and quick delivery.

June 22, 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

We love to hear it! Thank you so much for taking the time to leave a review!

Rated 4 out of 5 stars

Great colour and print quality but trimming not as required

Positives: the colour and print quality was excellent, and the speed of delivery was 24 hours (with 1st class shipping).

Negatives: the trimming was not accurate. I required a tiny white border and this was trimmed away on three sides. Perhaps my expectations were too high in which case some wording to explain the limits of the trimming should be included on the project page.

That said, I would use the company again, but would be more mindful of borders/trimming restrictions.

June 18, 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Hi Anne, Thank you for taking the time to leave such a thoughtful review. We're delighted to hear you were pleased with the print quality, colour accuracy, and speedy turnaround.

We also appreciate your feedback regarding the trimming. Comments like yours are really valuable, and we'll certainly take them on board as we continue to improve the information we provide.

Thank you again for your support, and we're pleased to hear you'd be happy to use us again!

Rated 5 out of 5 stars

Great value for money

Great value for money, the quality of the end product was excellent and availability of tools to ensure the image colours were produced accurately was unbelievable.

June 16, 2026
Unprompted review
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Reply from DS Colour Labs

Hi Colin, Thank you for your wonderful review! We're delighted to hear you were pleased with the quality of your prints and found them to be excellent value for money.

It's especially great to know you made use of our colour management tools to achieve the results you were looking for. We really appreciate your support and hope to print for you again soon!

Rated 5 out of 5 stars

High quality prints, fast and well priced

Very good quality prints, this was mostly a test order of a few subjects and different formats/paper types, the Maxima print quality is phenomenal with both day and night-time shots, you pay a premium for it but I can see why.

The standard glossy prints are still excellent however. and more affordable for bigger quantities. The import tool is decent although I'd appreciate a more visual method of choosing paper format and maybe some bordering settings. Only took 2 working days to ship

June 19, 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Thank you for taking the time to leave such a detailed review! We're delighted to hear you were impressed with the quality of both our Maxima and Glossy prints, and that your order arrived so quickly.

We also appreciate your feedback on the ordering tools. Suggestions like yours are always valuable and help us continue to improve the experience for our customers.

Thank you again for your support, and we look forward to helping with your next order.

Rated 5 out of 5 stars

Super fast delivery and excellent…

Super fast delivery and excellent photographs , will mist definitely use again .

June 18, 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

We love to hear it! Thank you so much for your kind words for taking the time to leave a review Samantha!

Rated 5 out of 5 stars

Superb quality, great service

I am really impressed with the photo quality and service. The photo is beautifully printed, great colours and clarity. The service was fast, I received it next day. I can't recommend the company enough. Thank you very much.

June 18, 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Hi Vanda, Thank you for your wonderful review! We're delighted to hear you were impressed with the quality of your print and our speedy service.

We really appreciate your recommendation and your support. We look forward to printing for you again soon!

Rated 5 out of 5 stars

Superb photos

Superb photos, quick service, good price

June 8, 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Thank you for your review Deirdre! We're delighted you were happy with the quality, service, and value we provide!

Rated 5 out of 5 stars

Incredible

Incredible! Absolutely first class service. Prints arrived next day and were beautiful. Colour and clarity spot on. Cannot recommend this company highly enough. Really really impressed. Thank you so much. Five ⭐ without question

June 9, 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Wow, thank you for such a wonderful review! We're delighted to hear you were so impressed with your prints and our service.

Your recommendation means a great deal to us. Thank you for choosing DS Colour Labs and for taking the time to share your experience. 📸

Rated 4 out of 5 stars

Very Pleased with the result

Order arrived on time and I am very pleased with the result

June 5, 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Thank you for your review, Trevor! We're delighted to hear your order arrived on time and that you were pleased with the results.

We appreciate your support and hope to print for you again soon.

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