Dubaigems Reviews 

Very easy and straightforward.
Helpful staff

Really nice jewellery quick delivery and would recommend again

Excellent service and beautiful jewellery.

Bought earrings as a birthday present for my sister , beautiful she l loved them , arrived in exquisite packaging , looking for my next gift 💝

I found Dubai gems on Etsy and discovered what lovely jewellery they have I have purchased quite a lot from them all stunning pieces not to costly and also do sales and discounts all good quality jewellery plus no package and posting i also got a free gift for being a good customer this is my personal jewellers and will be getting more in the future thank you dubaigems

Poor comunication, poor descriptions, cheap quality/product, twisted/bent chain. Bad choice on my part

Terrible customer service, argumentative and flakey behaviour. Item faulty and cheap. Avoid at all costs.

Lovely necklace and earrings. Arrived really quickly and communication with company was excellent.

An excellent customer service and good product!

These are very good and came on time and she loves them we will diff be ordering again

I ordered some earrings on eBay but got a phone call almost immediately saying that they were no longer available. I was given a total refund at this point and was asked to log on to the Dubai Gems website to see if there were any earrings that I would like. I checked the website, found some earrings, and phoned Dubai Gems back. They set them aside for me and as a gesture of goodwill gave me a discount on the earrings for my inconvenience. When they arrived they were just as shown on the screen and came with small bag and a packet showing they clarity and size of the diamonds in the earrings. I was really impressed with the customer service (and the earrings) and will certainly be using Dubai Gems again.

I just received my beautiful jewelry items I purchased from Dubaigems all the items are absolutely gorgeous and beautiful.I had very good experience with this purchase from start to finish very helpful and friendly staff. Special thank you to the gentleman who I spoke to over the phone he was very polite and friendly and even gave me discount.
I will definitely recommend it to family and friends

Happy with earings which are a gift and with delivery , no problems

Easy on-line ordering. Having purchased from these before I didn't hesitate to return for more quality products as a Christmas gift for my wife.

Easy to use site.
Quick delivery
Great products

Excellent customer service.
A problem was resolved effectively and will definitely use again.

most helpful and kind,went out of the way to ensure that I received a next day delivery,despite the fact that my order was made at the very last moment.I even received a follow up call to check if all was well with my order and that 1 was happy with my purchase. I am very pleased with help and advice that I was given. Thankyou once more with Kindest Regards from Linda D.

Such amazing customer service. Really went above and beyond and gave me a discount too. Wonderful necklace. So happy