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Review summary

Created with AI, based on recent reviews

Evaluating 105 reviews, most reviewers were unhappy with their experience overall. Many people reported issues with the app and website, citing problems with slow loading times, freezing, and general unresponsiveness. Customers also found the search results to be frequently inaccurate or irrelevant, often failing to display desired information or blocking access to certain websites. The minority of people were dissatisfied with the artificial intelligence features, describing them as intrusive and detrimental to their privacy. Some reviewers also experienced significant problems with installation and integration, particularly concerning password managers, which led to data loss or difficulty accessing their own information.

What people talk about most

Website

Clients share ambiguous opinions on website functionality and search results. While some reviewers praise the... See more

User experience

Customers consistently note ambiguous experiences with user experience. While some reviewers praise the app... See more

Application

Users describe ambiguous interactions with the app. Some reviewers praise it as a "great app to use" and... See more

Product

Reviewers highlight ambiguous aspects of the product. Some customers praise features like the Private Duck... See more

Artificial intelligence

Consumers express significant dissatisfaction with artificial intelligence features. Many reviewers feel that... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Tried to use this, primarily for its security features, but just so much else is missing. First, I have minor sight problems so the ability to change text size and font is important. But there... See more

Rated 2 out of 5 stars

Am trying other search engines to get away from "ai-overviews". Was looking for a specific phone on a very popular website to compare items. It did not show that website, only the wiki entry and news... See more

Rated 3 out of 5 stars

I love the idea of this but the integration is just not there yet. All my passwords are on Google - problem. Some sites don't load - problem. Using gmail links to DDG don't always work - problem. So,... See more

Rated 3 out of 5 stars

I was happy to find a browser that blocked tracking, but the search results are extremely limited and disappointing. If I don't have a specific brand request, they just send the same five or six res... See more


Company details

  1. Search Engine Company

Written by the company

Privacy, simplified. One supercharged app, multiple types of privacy protection. Private search, browsing, email, and more.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

612 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Installed it

Installed it. Completely slowed down PC so removed very quickly. You would think with it "advertising" that it would just be a simple browser with no spy stuff etc. without attracting all the other stuff that other browsers come with. Complete opposite.

April 26, 2025
Unprompted review
Rated 1 out of 5 stars

Can't believe they partnered with Yelp

Can't believe they partnered with Yelp, slow internet speeds, I've tried it not as good as Google it's too slow and I'm not sure how safer it is to google, and you can simply just turn off your tracking on Google and I have to worry about it.

April 23, 2025
Unprompted review
Rated 1 out of 5 stars

Total rubbish slows down pc then kept…

Total rubbish slows down pc then kept losing all my saved tabs was alright till a week ago then went nothing changed on pc just duck failed,now back on chrome and no more problems and pc is much faster

April 17, 2025
Unprompted review
Rated 1 out of 5 stars

Downloads not possible with a VPN

This is an ongoing issue (Bug) within the app that has been ongoing for more than two years. The very fact that the developers would rather lose users than fix the issue says it all really.
Considering that DDG is supposedly privacy based, it will not allow you to download anything, files or otherwise if you are using a VPN.
Due to a lack of a fix I'm starting to doubt DDG's privacy claims as this is bizarre. Why would they not want to fix this issue?.....
Uninstalled....I'm off elsewhere.

April 19, 2025
Unprompted review
Rated 5 out of 5 stars

Easy to Install, Powerful Protection from Data Harvesters

Switching to DuckDuckGo has been one of the best tech decisions I’ve made. Right after installing it (which was super easy and took just a couple of minutes), I immediately noticed how many data scrapers it blocks behind the scenes. It’s honestly shocking how much tracking goes on — and now I feel a lot more protected.

The search quality is really good and keeps getting better. It’s a huge improvement over the increasingly annoying experience on Chrome or Google, where it feels like you’re swimming through ads and paid results just to find real information. DuckDuckGo feels clean, focused, and genuinely user-first.

Since switching, I feel way more organized and in control of my internet use. It’s reassuring to know that giant data brokers aren’t harvesting my personal information just because a search engine profits from it. DuckDuckGo gives me more confidence and peace of mind online, and I’m happy to finally support a platform that’s focused on privacy rather than exploitation. Highly recommend making the switch!

April 12, 2025
Unprompted review
Rated 1 out of 5 stars

Don't trust them.

Well, DuckDuckGo is in bed with Yelp which is telling. Yelp is well known to have questionable business practices and extorting business for advertising dollars by suppressing good reviews until businesses pay up. Birds (er, ducks) of a feather, right? If you are unfamiliar with the shady practices of yelp, google it. While I'm not a big fan of Google for obvious privacy reasons, they don't extort money for reviews. There are a few new browsers in development from other companies coming out soon, hopefully they are better than Google and Duck Duck Go.

April 9, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers paradise

I was recommended to use duck duck go. However yesterday searching for a way to find my sons missing phone the top recommendation turned out to be a scammer. Scannero.io Strangely this has now disappeared but they tried to take £37+ from my bank account when I had authorised £.71. Fortunately they were stopped by my bank (I hope). This poor level of security is not acceptable to and I will be looking elsewhere.

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

followed online

today im still being followed online but duckduckgo is there every time block across apps from other apps this what the hackers are doing now trying to get personnel information on individual. Thank you duckduckgo for always being there your tracking app is the number one tracking i think in world thank you for giving me hope and comfort for issue i'm having. It's a 5 stars and above for duckduckgo tracking app thank you MS

March 23, 2025
Unprompted review
Rated 1 out of 5 stars

I'm frustrated with ignored search results

I have used the "Duck" for quite a while, and sometimes I want to throw my laptop across the room. It returns the WORST search results ever! Some results are not even close to what I asked for or ignored all together. I'm forced to use AI on the Duck now. At least it returns info on what I asked for. Why bother with any search engines as they have all gone to hell and no one can tell us why. They apparently aren't going to fix it either.

March 21, 2025
Unprompted review
Rated 1 out of 5 stars

Try to trick you to download unwanted software

Too much trying to interfere and shoehorn unwanted "extras" in. Now I don't get any search results- just a blank page. Turning off Kaspersky I DO get results but lose protection. There's also a misleading notice to click to "set Duckduck as default". Pressing this then comes up with a dialog to download and INSTALL something. Duckduck already is the default (Chrome and Firefox). Dirty trick, no wonder Kaspersky blocked it. Back to Google.

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

DuckDuckGo is the best search engine

I literally have no idea why people are giving 1 star. Go easy on Mr Ducky, he didn't do anything bad... DuckDuckGo is the #1 search engine for me. It's really similar to Google but without all the ad and tracking bullsh**. 5 stars, perfect search engine.

March 14, 2025
Rated 4 out of 5 stars

I have been enjoying Duckduckgo

I have been enjoying Duckduckgo. Recently had to move back to Google due to some work related stuff. But now taking back control of my data. People say that results are not as good as google. I say they are in par with Google. Great work Duckduckgo for helping us with privacy and security.

March 14, 2025
Unprompted review
Rated 1 out of 5 stars

I can only suggest that anyone who…

I can only suggest that anyone who thinks being bombarded by advertising, on a self proclaimed ad free platform, quite possibly is a sandwich short of a picnic. It took ages, to install, had nothing but grief, got out fast as I could. Best thing since sliced bread??
Give me a lovely crusty full loaf, an a bread knife anyway, thanks 😊
I am back on my pesky Google, it may be a pain in the ass, but I know from years of usage, what I am getting. You can press SKIP. when ads come on.

February 9, 2025
Unprompted review
Rated 5 out of 5 stars

Say what they mean, and mean what they say!

I've only used Duck Duck Go for 24 hours, and they've blocked 1,293 trackers!! This is fantastic. I can't believe how manipulated I've been with Google and MS. No more...it's Duck Duck Go all the way for me from now on! Love it!

February 14, 2025
Unprompted review
Rated 2 out of 5 stars

Private but Lacking

It doesn’t actually block ads, just the targeted ones. The news search? A mess—outdated and random results. And the browser itself is too basic—no extensions, little customization, and occasional site glitches.

February 1, 2025
Unprompted review
Rated 1 out of 5 stars

Privacy?????

Thought I'd give the browser a try. Unlike any other, I found it incredibly difficult to install. After several attempts, I succeded with an app installer downloaded from Microsoft Store. Why does it have to be so difficult?
I have uninstalled it already, because I found that it retains all of your search history. The next time you open the browser everything is there from your previous session, under History in the menu. If you don't delete it manually, any snooper could see it. How can this possibly be a 'Privacy Browser'?

January 28, 2025
Unprompted review

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