I wouldn’t even give this company 1 star. Dishonest & money grabbing. I hired a Clarinet while using them to hire a saxophone. Taking out the e-contract I wasn’t aware that they had changed there retu... See more
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Best Customer Service Absolutely the best customer service you will find of any company EVER! I can not recommend highly enough. Even though everything was dealt with online the service I receive... See more
Company replied
A brilliant company which makes obtaining and owning good instruments easy. I have ordered the conservatoir cello, I haven't played for 25 years but I knew I didn't want a student type cello. This has... See more
Very good prices with option to leave the scheme after 3 months has allowed us to try out instruments with our kids (and me!) knowing that if they don't take to them we won't have wasted a lot of mone... See more
Company replied
Company details
Information provided by various external sources
Budget shouldn't be a barrier to talented musicians. Musical instrument rent to buy plans from as little as £7.50 per month. Choose your monthly payment plan. Complete the plan and the instrument is yours to keep.
Contact info
Bank House, 2A Bank Street, TN23 1BX, Ashford, United Kingdom
- 01233896822
- enquiries@duetshop.co.uk
- www.duetshop.co.uk
3.6
Average
42 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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This company is fantastic
This company is fantastic. You can rent instruments instead of buying them on finance and at the end of the agreement you own the gear.
The only place i have seen this type of agreement before is america and i am so glad its now in the UK.
I have now made two orders and can not wait to receive them
March 14, 2018
Unprompted review
Reply from Duet Shop
Hi Michael,
Thank you for your feedback!
Thanks,
Sarah
Duet Shop
Best Customer Service
Best Customer Service
Absolutely the best customer service you will find of any company EVER! I can not recommend highly enough. Even though everything was dealt with online the service I received felt so personal and nothing was too much trouble, better than most shops I have purchased from. There should be no fear from buying/hiring from these people you wont find a better company.
February 7, 2018
Unprompted review
Reply from Duet Shop
Hi Kara,
Thank you for your positive feedback!
Thanks,
Sarah
Duet Shop
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