It was a nightmare trying to find pre-orders for Pokémon Chaos Rising booster bundles. I finally came across Dukes Gaming website and luckily found these booster bundles in stock. I was a li... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Everything you'd want a friendly local gaming store to be. Friendly, knowledgeable owner. Great facilities in a good location in Pontypool town, close to multiple parking options and food outlets. Goo... See more
Always chatty and helpful in store, especially with my 14 yr old who’s obsessed. Placed order online on this occasion as was a popular release but was ready straight away in the morning.
Duke’s Gaming is hands-down one of the best gaming stores around. Luke, the owner, clearly cares about both the shop and the community. The store has a great vibe—welcoming, well-organized, and pa... See more
Company details
Information provided by various external sources
Buy Games Workshop, Malifaux, Rumbleslam, Vallejo, Army Painter and many more at up to 20% off the recommended retail price. Every miniature is available brand new in the box and blister, or alternatively Duke's Gaming can assemble and pre-paint them for you. On top of all that, there is free delivery for all sales over £100.
Contact info
United Kingdom
- info@dukes-gaming.com
- www.dukes-gaming.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Duke’s Gaming is hands-down one of the…
Duke’s Gaming is hands-down one of the best gaming stores around. Luke, the owner, clearly cares about both the shop and the community. The store has a great vibe—welcoming, well-organized, and packed with an awesome selection of games, accessories, and collectibles.
Luke is incredibly knowledgeable and always happy to help, whether you’re a longtime gamer or just getting started. You never feel rushed or upsold—just honest recommendations and genuine enthusiasm. The events and tournaments are well run and make the shop feel like a real hub for local gamers.
If you’re looking for a place that combines great products, fair prices, and top-tier customer service, Duke’s Gaming is the spot. Highly recommend supporting this local gem.
Fantastic little hobby store with a big…
Fantastic little hobby store with a big focus on fostering a flourishing local tabletop community. The shop owner Luke is a lovely guy to speak to and very welcoming. Today was the first time I stepped foot into the store. Great to see such a lively scene and also a very well stocked one too! Great selection of hobby goods including Two thin coats, Scale 75 etc amongst the usual Games workshop stuff. All round great selection of products and a very knowledgeable shop owner. I wasn't expecting such a gem of a store in a quiet little Welsh town. I usually shop at the bigger hobby stores but found this out of the blue and I'm very glad I did. I'll definitely be visiting regularly and it's location is much easier to access than hobby shops usually located in a congested big city. Shop local guys you really want to cherish what you have and keep a lovely business like this alive, I wish I had a place like this growing up only a stone's throw away.
Fantastic service and extremely quick…
Fantastic service and extremely quick click and collect! 5/5
Friendly staff help you with any…
Friendly staff help you with any questions and welcoming
Not great price was above market which…
Not great price was above market which I dont mind but to then take the absolute P*ss and sticking your receipt to the actual booster box ruining it for my sealed collection is unacceptable especially when I am already paying £70 above retail price really not happy with this at all and will be telling everyone I know to avoid this store
Quick and easy online service and…
Quick and easy online service and extremely welcoming and friendly staff!
Will definitely purchase from them again…awesome!!
Very polite and helpful
Very polite and helpful. Easy to talk to and easy to understand when it came to buying and pre-ordering cards. Would highly recommend.
Brilliant small business owner
Brilliant small business owner, very friendly and welcoming. Always love coming into the shop with my children. Great pricing too
Purchased from these guys a few times and always arrives in perfect order
So I've purchased from dukes gaming a couple of times and would recommend them, first purchase was some targ out fighters and next I'm sure was brotherhood without banners, arrived fast and in great order and is a store I would purchase from again anytime 😊
5 stars store and more than happy to recommend 😊 thanks duke gaming 😊
Trusted seller, fast shipping :D
Pre-ordered a booster box of Mega Evolutions, got it securely packaged day after UK release. Very happy customer :D
Great company went out there way to…
Great company went out there way to help me out while I was on holiday
Really good stuff from the guys at…
Really good stuff from the guys at Duke. Exceptionally priced and dispatch couldn't be happier:)
Good, but not great
First time customer. I pre-ordered 3 items. Never received an e-mail that order was shipped nor tracking number for it. I only got to know it was by red notes in my mailbox. I sent an initial e-mail asking about shipment on Friday 1st (release day of products), never received an answer. Upon collecting it, I noticed one of the items is wrong. I found the phone number and contacted them about it. Later I received an e-mail back from Luke, who was very helpful with sorting this problem out. Thanks a lot for that!
I give 4* mainly due to no response to initial e-mail and no shipment update, which is crucial for me as I have issues with Royal Mail notoriously not delivering to my address, and even just sending parcels back to the seller.
Awesome
Awesome ordering experience via the Discord community and regular updates on the order. When I turned up to collect my items, Duke was (as always) a pleasure to deal with/chat to - very welcoming and knowledgeable. And the healthy discount on RRP is welcome too!
The staff were very polite and helpful…
The staff were very polite and helpful and I enjoyed playing card games.
Good place for gaming
The granddaughter goes here and she said that it's a very good place to go for her gaming.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








