Duncan Yeardley Reviews 

197
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being professional, friendly, and genuinely helpful throughout all property transactions. Consumers consistently note that the team communicates clearly, answers questions promptly, and ensures a completely smooth process. Some people also felt that the overall service provided was exceptional and carefully tailored to their specific requirements. Reviewers are particularly impressed with the proactive attitude and constant dedication shown by every single member of the team. Many buyers and sellers consistently mention that working with them makes navigating the local housing market much easier and reassuring.

What people talk about most

Staff

People report positive experiences with staff, highlighting the team's professionalism, excellent... See more

Service

Reviewers highlight positive aspects of service, noting that the entire process is handled professionally and... See more

Customer service

Clients share positive opinions on customer service, highlighting superb support and continuous assistance... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Right from the first meeting the service was professional, polite and friendly. Throughout the process we were kept informed of progress/actions and sale proceeded with out any hitches. Marney always... See more

Rated 5 out of 5 stars

Duncan Yeardley have been fantastic right from our first meeting with Marney. We started our house selling journey with Purple bricks but had nothing but issues. Since switching over to Duncan Yeardle... See more

Rated 5 out of 5 stars

I received a great service from the start of my tenancy to the end (3 years). Their online tenant portal made the commencement process and document management really straightforward. Michelle looked a... See more

Rated 5 out of 5 stars

Having made decision to move after 42 yrs, we engaged Duncan yeardley to sell our beloved home & downsized The process was a piece of cake ,& with the wounderful assistance of sales lady called M... See more


Company details

  1. Real Estate Agents

Written by the company

Welcome to Duncan Yeardley, an independent, family-run and multi-award winning estate agent successfully selling and letting property in Ascot and Bracknell.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

197 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(197)

35 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jess & Vivien

My husband and I have been working alongside Jess and Vivien to complete our tenancy application for our new place.

Vivien was great during the viewing, very helpful and overall a lovely person!

Jess has been great with answering all of our questions so promptly and being an overall big help in the whole process.

Very happy with our experience 😊

January 15, 2025
Unprompted review
Rated 5 out of 5 stars

A fantastic service

A fantastic service from start to finish. The perseverance shown by the sales team and transaction support was what got our difficult sale over the line. A big thank you to all involved.

January 8, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Very happy with the service provided by the friendly and helpful team at Duncan Yeardley. Communication has been excellent and I have felt well informed about both a sale and a purchase.

January 10, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant estate agents

Brilliant estate agents. Everyone there is so friendly and helpful. We got a moving in gift hand delivered from them which was completley unexpected. Cant reccomend them enough and will definitely be using them again

January 6, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

I would like to extend a big thank you to Tom (Major) and his colleagues for the whole sale process. Professional, caring, well communicated and dedicated from start to finish.
I would thoroughly recommend DY!

December 23, 2024
Unprompted review
Rated 5 out of 5 stars

House sale

Just completed the sale of my late father’s home. During such an emotionally testing time, the team at Duncan Yeardley provided an outstanding level of care and service throughout. In particular, Ashliegh during the initial process of valuation, marketing and viewings, but more so the lovely Judy during the more complex aspects of the sale. Judy was always on the ball, never a need to chase, timely dealt with any questions or concerns, all with care, kindness, compassion and appropriate levels of humour. You all made a daunting task, simple and effortless. Internally grateful. Highly recommended.

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

I cannot recommend DY enough

I cannot recommend DY enough, I originally bought my house through them 5 years ago and knew that I wanted to return to them when I was ready to sell. We had a tricky situation and DY listened, gave honest and realistic feedback on the house itself.

Viewings were plentiful and were organised as back to back appointments to avoid us being in and out of the house at different times.

Communication was great, they answered all questions - big or small - in a great manner. The house sold within a few weeks being on the market. I would use DY over and over again & would always recommend them to anyone that will listen.

Huge thanks to the entire team for everything you do and for making a stressful process feel a little bit calmer.

November 27, 2024
Unprompted review
Rated 4 out of 5 stars

Thank you Duncan Yeardley

We were very impressed with such a helpful team ( Bracknell office) . Judy was friendly and professional from the outset and she did her best to listen to our requirements leading to successful purchase ( subject to contract!) We are so grateful and excited for the future.

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

Professional, Fast and Effective

The experience I have had so far with Duncan Yeardley and more specifically with Jessica Schofield has been fantastic. Jessica has done a great job marketing my flat and she quickly identified a candidate. She was also great at answering all my concerns and questions. I am very hopeful that all will continue to go as well moving forward and I will update my review with more details as we go.

November 6, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

I was kept informed from the start to finish with personal service from all and and shout out to Karen who was instrumental in pushing all parties along !! Truly amazing

September 26, 2024
Unprompted review
Rated 5 out of 5 stars

Really pleased; from viewing to completion of sale

I am really pleased with the service from viewing right through to completion of the sale. Karen in transaction support was really excellent and made a stressful sale manageable. From the start Judy finding a buyer and Ashleigh giving me an achievable valuation inspired confidence. After accepting the offer: it was very professional and not much to report on - if I contacted DY always got an update. Once exchange was a possibility things notched up a few gears and Karen became the main contact. She made sure that she gave me regular updates and communicated with the rest of the chain to get realistic time scales and agree best path forward. She also made sure that the other parties involved were aware of key requirements based on exchange and completion. While she was on leave, Callum sorted another issue out. In the end everything came together suddenly. Great

October 17, 2024
Unprompted review
Rated 5 out of 5 stars

Best quality agenbts you can select locally

Have dealt with many agents over the past 18 months, and by far above all others is DY.
So much more professional and customer focused than all the others put together. sales progression team, in addition, an absolute gem, and makes them stand out even further than the crowd

September 1, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service and a great team

Duncan Yeardley Ascot Sunninghill branch have been nothing short of fantastic in assisting us in selling our home. After having been let down by another local agent, we had a very tight timescale to sell our home. From the first meeting the team were genuinely caring, considerate of our needs and understanding of the urgency of our situation.

The photos and video of the property were amazing and really helped to capture our home. We instantly had a large amount of viewings and it was clear the team worked really hard to promote our property to the right buyers. We were given detailed feedback after each viewing, without having to chase for it which was really helpful.

The team are always very fast to reply to messages and calls, and being able to communicate on WhatsApp made the process a lot easier for us.

We have been kept updated during each step of the process, and really couldn’t be more pleased with the very professional and proactive service we have received.

We also dealt with Jess in lettings, who was excellent - so helpful and knowledgeable and very supportive.

A big thank you to Adele, Rob, Samantha Bradley and Jessica - highly recommended.

September 26, 2024
Unprompted review
Rated 5 out of 5 stars

Duncan Yeardley…

Tom and the team at Duncan Yeardley were super helpful during the entire process of selling our house. To top it off, they also found us our future home 🏡
Would highly recommend

September 18, 2024
Unprompted review
Rated 5 out of 5 stars

Great service from a great company

I cannot thank Duncan Yeardley enough for their help in selling my property The whole team were caring and guided me through the whole process professionally and gave personal help at a very sensitive time I would highly recommend this company as they stand out from the rest

August 31, 2024
Unprompted review
Rated 5 out of 5 stars

Moving home, made easy!

Moving home, made easy!

Moving house always has the potential to be stressful, but with Duncan Yeardley they made our move from London to Bracknell as easy as we could have imagined. Always keeping us in the loop on progress with our application initially and then going above and beyond to ensure our move in could be as seamless as possible, whilst also getting the house repainted and decorated before we moved in so that we were happy from day one.

Thank you to team DY and particularly Jess, for all of your help!

August 29, 2024
Unprompted review
Rated 5 out of 5 stars

Duncan Yeardlind- professional, kind and helpful

I have found Duncan Yeardley recently. They are very professional, helpful and kind. They helped me to go through the process of letting very smooth and quick. From viewing the property with Jess through filling in the forms and passing the requirements I am happy to recommend this agency as really good:)

August 20, 2024
Unprompted review
Rated 5 out of 5 stars

I recently had the pleasure of working…

I recently had the pleasure of working with Jessica from Duncan Yeardley, and I couldn’t be more satisfied with the service I received!
Communication was always prompt and clear, making the entire process smooth and stress-free. I highly recommend Duncan Yeardley to anyone looking for a reliable and exceptional letting agent. Their commitment to client satisfaction is truly commendable. Thank you so much!

August 27, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look