Duncan Yeardley Reviews 

197
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being professional, friendly, and genuinely helpful throughout all property transactions. Consumers consistently note that the team communicates clearly, answers questions promptly, and ensures a completely smooth process. Some people also felt that the overall service provided was exceptional and carefully tailored to their specific requirements. Reviewers are particularly impressed with the proactive attitude and constant dedication shown by every single member of the team. Many buyers and sellers consistently mention that working with them makes navigating the local housing market much easier and reassuring.

What people talk about most

Staff

People report positive experiences with staff, highlighting the team's professionalism, excellent... See more

Service

Reviewers highlight positive aspects of service, noting that the entire process is handled professionally and... See more

Customer service

Clients share positive opinions on customer service, highlighting superb support and continuous assistance... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Right from the first meeting the service was professional, polite and friendly. Throughout the process we were kept informed of progress/actions and sale proceeded with out any hitches. Marney always... See more

Rated 5 out of 5 stars

Duncan Yeardley have been fantastic right from our first meeting with Marney. We started our house selling journey with Purple bricks but had nothing but issues. Since switching over to Duncan Yeardle... See more

Rated 5 out of 5 stars

I received a great service from the start of my tenancy to the end (3 years). Their online tenant portal made the commencement process and document management really straightforward. Michelle looked a... See more

Rated 5 out of 5 stars

Having made decision to move after 42 yrs, we engaged Duncan yeardley to sell our beloved home & downsized The process was a piece of cake ,& with the wounderful assistance of sales lady called M... See more


Company details

  1. Real Estate Agents

Written by the company

Welcome to Duncan Yeardley, an independent, family-run and multi-award winning estate agent successfully selling and letting property in Ascot and Bracknell.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

197 reviews

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No recent history of asking for reviews

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4.7

All reviews

(197)

35 reviews in the last 12 months

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Rated 5 out of 5 stars

Knowledgeable, helpful and kind

The whole team at DY is made up of knowledgeable and helpful individuals. They were kind and patient while still getting the results I needed.
Wouldn’t use anyone else.

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

10/10! Would recommend

My Wife and I recently got married and were looking for a place to stay and begin our new journey together… thank goodness we found Duncan Yeardley, with our point of contact being Jessica, who helped us find a suitable place in no time at all. Jessica was very proactive in assisting the whole process!
10/10 would recommend.

July 24, 2024
Unprompted review
Rated 5 out of 5 stars

Easy to deal with

All staff have been easy to speak to and get hold off. Kept us informed of our house sale without prompt. We received an offer quickly. We have spoken to people in our home, at the office and over the phone and found everyone to be courteous and helpful.

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

Crown Row Branch

All the staff were very efficient and helpful. I would particularly like to mention Mandy who was brilliant throughout & made me feel at ease.

June 25, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Mandy 🏡

I saw my dream property online on Saturday, phoned on Monday and arranged a viewing with Mandy on Tuesday. By Friday Mandy was messaging me with the news our offer got accepted 🏡🎉. Mandy kept us informed throughout the process of putting in our offer and even worked during her non-working days to ensure we were kept up to date! She is an absolute diamond, so patient, kind. You’ve made the first steps to buying our new home perfect. 🏡 You’re welcome round for a cup of tea anytime! E & M x

June 25, 2024
Unprompted review
Rated 5 out of 5 stars

Do not hesitate to choose Duncan Yeardley

I have never experienced an estate agent like Duncan Yeardley. We purchased our house through them in 2019 and they were excellent, so we decided to sell with them in 2024. We had 2 offers at and above asking price before the property even went to market. After the sale fell through 4 weeks later (no fault of DY), we had re-sold within 24 hours and the chain was back up and running.

I will never hesitate to recommend Judy, Anastasia and the rest of the Duncan Yeardley team who went above and beyond for us. Thank you!

June 1, 2024
Unprompted review
Rated 5 out of 5 stars

Totally professional

I wanted to comment how professional this company are. Organised and meticulous in detail. Callum White totally professional and dealt with a very difficult situation impeccably for my daughter. Thank you so much.

March 8, 2024
Unprompted review
Duncan Yeardley logo

Reply from Duncan Yeardley

Thank you so much for the wonderful 5-star review. We really do appreciate you taking the time to leave such lovely feedback for Callum and the team.

Rated 5 out of 5 stars

Fast, Kind and Helpful

The customer service at Duncan Yeardley was incredible. Everyone was very kind and prompt, Jessica was especially helpful in answering all the questions we had about the tenancy process. Would recommend!

June 4, 2024
Unprompted review
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Reply from Duncan Yeardley

Thank you so much for the fantastic feedback and 5-star review! We're so pleased to hear you had such a positive experience with Jessica and the team.

Rated 5 out of 5 stars

I had a great experience with Duncan…

I had a great experience with Duncan Yeardley, everything was very easy and stress free. Massive thank you to Jess for being so helpful!

June 4, 2024
Unprompted review
Duncan Yeardley logo

Reply from Duncan Yeardley

We are so pleased to have been able to provide a stress-free experience for you! Thank you so much for the wonderful feedback.

Rated 5 out of 5 stars

A fabulous team who really work as a…

A fabulous team who really work as a team! My experience with all I have had dealings with has been amazing. Whatever question I had, all were able to help me. The marketing employed to sell my house was next level. I am very grateful to the team at Duncan Yeardley. Thank you.

May 30, 2024
Unprompted review
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Reply from Duncan Yeardley

Thank you so much, Wendy. We really do appreciate having had the opportunity to sell your home and are very grateful for the wonderful feedback for our fabulous team!

Rated 5 out of 5 stars

Great service, professional and friendly

Jessica and Vivian were really helpful, they knew our requirements and found us a property to suit our needs. They were on hand to answer any questions and support us through each stage of the process. I would highly recommend them and their service.

May 26, 2024
Unprompted review
Duncan Yeardley logo

Reply from Duncan Yeardley

We're delighted to hear that Jessica & Vivien were able to help find your new home! Thank you for the lovely feedback and recommendation.

Rated 5 out of 5 stars

Very impressed with Duncan Yeardley and…

Very impressed with Duncan Yeardley and a particular mention for Ashleigh who was friendly, professional and very experienced from start to finish.

May 25, 2024
Unprompted review
Duncan Yeardley logo

Reply from Duncan Yeardley

We are so pleased that you have been impressed by the service provided by Ashleigh and our sales team. Thank you so much for the 5-star review.

Rated 5 out of 5 stars

Duncan Yeardley gets my vote!

I'd like to say that so far, I am really impressed by the team at Duncan Yeardley. Ashleigh came to value my property, and right from the off, I felt she was friendly, approachable and professional. I love the idea that as a customer you can contact the guys at any time via WhatsApp, no query was too much trouble, and responded to quickly. I also particularly like that there is always an update every step of the way, so you knew what was happening at every stage.
A very big thank you to Ashleigh, Judy and the team, and keep up the good work. I would highly recommend.

May 24, 2024
Unprompted review
Duncan Yeardley logo

Reply from Duncan Yeardley

It's wonderful to hear such lovely, positive feedback for Ashleigh, Judy and the team, thank you! We're so pleased that the first-class communication was appreciated and we are very grateful to have had the opportunity to sell your property.

Rated 5 out of 5 stars

Ashleigh was brilliant

Ashleigh was brilliant, so professional and always went over and above what was expected of her! I would give her 10 stars if I could! Lovely personality and would recommend her 100%

March 22, 2024
Unprompted review
Duncan Yeardley logo

Reply from Duncan Yeardley

Ah what lovely feedback, thank you! We really appreciate your kind words and recommendation.

Rated 5 out of 5 stars

Duncan Yeardley Letting Agents provided…

Duncan Yeardley Letting Agents provided exceptional service in helping me find a place to live. Jessica was incredibly attentive and responsive, always available to address any questions or concerns I had. I highly recommend to anyone in need of a reliable and dedicated letting agent.

May 1, 2024
Unprompted review
Duncan Yeardley logo

Reply from Duncan Yeardley

Thank you for the wonderful feedback and 5-star review for Jessica and our lettings team. We're so pleased they were able to help you find a new home!

Rated 5 out of 5 stars

Duncan Yeardley- fab buying experience

Duncan Yeardley have been wonderful. Judy, in particular, is a superstar and has been amazing at finding us a home to buy that ticks all our boxes, even getting us in before the house went to market. Communication is superb, Judy is easy to contact and always very quick at responses. Would recommend Judy and the team at DY to anyone looking to buy.

April 30, 2024
Unprompted review
Duncan Yeardley logo

Reply from Duncan Yeardley

We're thrilled to read such lovely feedback for Judy and the team, thank you. Judy is indeed a wizard at matching people with property and we're so pleased you agree!

Rated 5 out of 5 stars

I would like to say Big thank You to…

I would like to say Big thank You to Anastasia for her amazing service.
Always communication been smooth and quite quick if I request additional proofs for some properties.

April 3, 2024
Unprompted review
Duncan Yeardley logo

Reply from Duncan Yeardley

Thank you so much for the fantastic 5-star review for Anastasia!

Rated 5 out of 5 stars

Professional team and efficient…

Professional team and efficient response, and the way they answer questions were precise and straight to the point, it save a lot of hassle, special thanks to Jessica, always standby for needs and get back to me in timely manner, greatly appreciated for their assistance.

April 24, 2024
Unprompted review
Duncan Yeardley logo

Reply from Duncan Yeardley

Thank you very much for the 5-star review for Jessica and our lettings team. We're thrilled to hear you've had such a positive experience.

Rated 5 out of 5 stars

Great experience so Ashleigh Hiscox to…

Great experience so Ashleigh Hiscox to date - excellent communication during the stressful time that comes with buying a house.

April 18, 2024
Unprompted review
Duncan Yeardley logo

Reply from Duncan Yeardley

Thank you very much for the lovely feedback for Ashleigh.

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