Duncan Yeardley Reviews 

197
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being professional, friendly, and genuinely helpful throughout all property transactions. Consumers consistently note that the team communicates clearly, answers questions promptly, and ensures a completely smooth process. Some people also felt that the overall service provided was exceptional and carefully tailored to their specific requirements. Reviewers are particularly impressed with the proactive attitude and constant dedication shown by every single member of the team. Many buyers and sellers consistently mention that working with them makes navigating the local housing market much easier and reassuring.

What people talk about most

Staff

People report positive experiences with staff, highlighting the team's professionalism, excellent... See more

Service

Reviewers highlight positive aspects of service, noting that the entire process is handled professionally and... See more

Customer service

Clients share positive opinions on customer service, highlighting superb support and continuous assistance... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Right from the first meeting the service was professional, polite and friendly. Throughout the process we were kept informed of progress/actions and sale proceeded with out any hitches. Marney always... See more

Rated 5 out of 5 stars

Duncan Yeardley have been fantastic right from our first meeting with Marney. We started our house selling journey with Purple bricks but had nothing but issues. Since switching over to Duncan Yeardle... See more

Rated 5 out of 5 stars

I received a great service from the start of my tenancy to the end (3 years). Their online tenant portal made the commencement process and document management really straightforward. Michelle looked a... See more

Rated 5 out of 5 stars

Having made decision to move after 42 yrs, we engaged Duncan yeardley to sell our beloved home & downsized The process was a piece of cake ,& with the wounderful assistance of sales lady called M... See more


Company details

  1. Real Estate Agents

Written by the company

Welcome to Duncan Yeardley, an independent, family-run and multi-award winning estate agent successfully selling and letting property in Ascot and Bracknell.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

197 reviews

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4.7

All reviews

(197)

35 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional & Highly Experienced Estate Agency

Fantastic service, highly professional from initial contact with Rob to valuation based on comparable properties, floor plans, locatation....gave me full confidence in having made the right decision to instruct.
Once instructed the whole process of listing my property was seamless....Fab photos taken too.
Adele promptly called to book first two viewings.
Both Rob & Adele are truly professional, would highly recommend this estate agency.... Especially as it is independent and family run.

April 5, 2024
Unprompted review
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Reply from Duncan Yeardley

Thank you so much for the wonderful review. We're delighted to hear you have been pleased with the service given by both Rob and Adele. Thank you for the opportunity and recommendation!

Rated 5 out of 5 stars

Very high quality of service

As a landlord, I just wanted to say thank you to Jessica for all her hard work. I have been updated throughout the whole letting process, no matter how small the detail.
Jessica was particularly helpful on the moving in day for the tenants providing a first class service.

April 4, 2024
Unprompted review
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Reply from Duncan Yeardley

Thank you very much for the lovely feedback and 5-star review for Jessica! Delighted that we could help.

Rated 5 out of 5 stars

An estate agent you like and trust

Getting an estate agent you like, who knows what they are doing and is competent is nigh on impossible - so I found Adele at DY! If you want a personal bespoke service i strongly recommend. Thanks for all your work Adele thus far.

March 25, 2024
Unprompted review
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Reply from Duncan Yeardley

We're delighted to hear that Adele ticks all those boxes! Thank you very much for the recommendation.

Rated 5 out of 5 stars

Highly recommended

Everyone (especially Judy) was very helpful and informative from first going on the market right through to completion. Queries were dealt with promptly. I highly recommend them to anyone looking to sell.

March 26, 2024
Unprompted review
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Reply from Duncan Yeardley

Thank you so much for the 5-star review and recommendation!

Rated 5 out of 5 stars

Very pleased

We're very pleased we went with Duncan Yeardley to sell our house. They have been professional, friendly and helpful with everything. Ashleigh in particular has been great and has made what seems a very daunting process much more manageable.

March 11, 2024
Unprompted review
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Reply from Duncan Yeardley

Thank you so much for choosing Duncan Yeardley and for taking the time to share your positive experience. It's reviews like yours that remind us why we love doing what we do.

Rated 5 out of 5 stars

We were very impressed

We were very impressed by the team at Duncan Yeardley and Ashleigh in the Bracknell branch especially. Very caring, professional and no BS approach, and not at all pushy. Good to meet an agency which bucks the trend.

February 7, 2024
Unprompted review
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Reply from Duncan Yeardley

Thank you for taking the time to share your experience. We believe in making the process as smooth and enjoyable as possible and Ashleigh is over the moon to be highlighted as caring and professional. Thank you!

Rated 5 out of 5 stars

Totally professional

From valuing our home to us accepting an offer only 3 weeks later, we are super-impressed by the informed, efficient and courteous service provided by Duncan Yeardley estate agents. We particularly appreciated Ashleigh's market knowledge, helping us to set a realistic price for our property. Their marketing generated lots of interest and led to a quick sale, at a price that we thought was fair. We have now been handed seamlessly to the transaction team, who seem equally effective in progressing us towards exchange of contracts. Very pleased!

February 14, 2024
Unprompted review
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Reply from Duncan Yeardley

Thank you so much for the lovely feedback! Ashleigh will be thrilled to know her expertise hit the right note with you, helping set the stage for a successful sale. We looking forward to getting your sale over the line.

Rated 5 out of 5 stars

Fantastic service from Judy Henly

A really good experience selling my property through Duncan Yeardley. Judy especially went over and above, pulling out all the stops, to make the process as smooth as possible during a really stressful time with an overzealous surveyor.
A friendly and professional service from everyone at Duncan Yeardley that I came into contact with.

February 20, 2024
Unprompted review
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Reply from Duncan Yeardley

Thank you so much for your wonderful review! It seems Judy has once again donned her superhero cape, deftly navigating the perilous realm of overzealous surveyors to ensure a smooth sale. We're thrilled to hear that our team provided the level of service that left you feeling supported and (relatively!) stress-free.

Rated 5 out of 5 stars

A HUGE thank you to Vivien and Jessica…

A HUGE thank you to Vivien and Jessica for their help, the process has been so smooth and I’m so grateful to them for all they have done for me!

February 2, 2024
Unprompted review
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Reply from Duncan Yeardley

Thank you for the super 5-star review! We're so pleased to hear that Vivien & Jessica helped to make your move so smooth.

Rated 5 out of 5 stars

Our move.

We recently used Duncan Yeardley to move .They were helpful, informative and very professional. Judy and Jenny gave us extra help when we needed it . We would thoroughly recommend Duncan Yeardley to friends and family.

January 18, 2024
Unprompted review
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Reply from Duncan Yeardley

We are so pleased that we could help with your move! Thank you for the lovely feedback for Judy and Jenny and the kind recommendation.

Rated 5 out of 5 stars

Judy from DuncanYeardley took notice of…

Judy from DuncanYeardley took notice of the sort of property and the area our Son was searching for. He has now found his ‘ perfect house’ thanks to her help which was professional, but with a non pushy approach. I would not hesitate to reccomend Judy and Duncan Yeardley to anyone buying/selling property.

January 26, 2024
Unprompted review
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Reply from Duncan Yeardley

Thank you so much for the wonderful review and recommendation. We're delighted that Judy was able to help your son find his perfect home and we wish him every happiness there.

Rated 5 out of 5 stars

Fabuloussssss

Fabulous estate agents.
From initial talks with Lee whereby we have our offer accepted, through to the compliance side with Charlotte & then onto Jenny who handled the purchase through to exchange/ completion.
Thank you all, we are ever so grateful xxx

January 17, 2024
Unprompted review
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Reply from Duncan Yeardley

Thank you very much for the fabulous review! We really appreciate the lovely feedback for our sales team.

Rated 5 out of 5 stars

Faultless experience!

Judy, Jenny, Anastasia as well as everyone else at Duncan Yeardley were faultless. They made our time as first time buyers so much easier and I cannot recommend them enough. Thank you so much!

January 5, 2024
Unprompted review
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Reply from Duncan Yeardley

Thank you so much for the wonderful feedback and 5-star review! We're delighted to hear that the team made your first home buying experience such a dream!

Rated 5 out of 5 stars

The team are exceptionally excellent…

The team are exceptionally excellent during the process from house search to completion. Very efficient and very much helpful. Highly recommend!

December 18, 2023
Unprompted review
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Reply from Duncan Yeardley

We're thrilled that we could play a part in making your property journey a success! Thank you so much for the 5-star review and recommendation.

Rated 5 out of 5 stars

Highly recommend

The whole team at D&Y were fantastic through out the process of selling my property. I would absolutely use them again and recommend to anyone looking to buy or sell!

December 15, 2023
Unprompted review
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Reply from Duncan Yeardley

Thank you so much for your 5-star review! We're over the moon to hear that the whole team made your property selling experience a stellar one. We really appreciate the recommendation and hope that we can help you again in the future!

Rated 5 out of 5 stars

Great service

I just completed on a house with Duncan Yeardley - I wanted to praise Anastasia, Jenny and Calum for their help! They were supportive throughout the whole process and we even got a lovely gift box at the end which was a very thoughtful and considerate touch! Really good estate agents if you ask me and this was my first time buying too!

December 8, 2023
Unprompted review
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Reply from Duncan Yeardley

Huge thanks for the love and shoutouts to Anastasia, Jenny, and Callum – our dream team! Thrilled to be part of your first-time home-buying adventure, and we're doing a little victory dance for the successful housewarming. Here's to many more chapters in your new home.

Rated 5 out of 5 stars

Amazing and helpful state agents!

Amazing and helpful state agents!
I have had the help of a young lady called Vivian, who is a very polite, professional and passioned person, doing what she does.
I totally recommend them!

November 19, 2023
Unprompted review
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Reply from Duncan Yeardley

Thanks a million for your awesome 5-star review! We're thrilled you had a fantastic experience with Vivian—your recommendation warms our hearts.

Rated 5 out of 5 stars

All the Duncan Yeardly staff we dealt with

All the Duncan Yeardly staff we dealt with during the course of selling our house and searching for the right house for the us to move to were exceptionally helpful, polite and cheerful. Also very patient with several calls back and forth between us.

November 22, 2023
Unprompted review
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Reply from Duncan Yeardley

Thank you, your 5-star review just gave us all the good vibes! Your journey was a joy, and we're grateful to be part of your story. Here's to smooth sailing and happy times ahead.

Rated 5 out of 5 stars

You won't find a better Estate Agent

I can’t say enough how pleased I am with Duncan Yeardley. I have used many estate agents over the years and none have come close to the service I have received from all at the Sunninghill branch. It has been a rocky road with many issues to overcome, and Duncan Yeardley could not have been more helpful, going above and beyond in every way.
Sam, Jenny, Rob and the whole team have all been excellent, but I would like to give a special mention to Adele who has held my hand right from the start, always there with help, advice, innovative ideas, a great problem solver, a great people person, always managing to overcome any obstacles along the way. I could not have managed it without her!
I would wholeheartedly recommend Duncan Yeardley and wish the whole team a lot of success in the future, they deserve it!

November 21, 2023
Unprompted review
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Reply from Duncan Yeardley

We're over the moon that Adele and the gang turned your rocky road into a rollercoaster of success! Hand-holding, problem-solving, and a sprinkle of innovation – Adele is a property magician! We're so grateful for your kind words. Here's to overcoming obstacles, happy homes, and a future filled with more triumphs.

Rated 5 out of 5 stars

Outstanding Service from the Lettings…

Outstanding Service from the Lettings Department, as a professional Landlord an excellent service is vital. Having used many agents over the years Duncan Yeardley have been by far the best!!

November 1, 2023
Unprompted review
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Reply from Duncan Yeardley

Thank you so much! This is wonderful to hear. We really do appreciate the feedback and the opportunity to help let your property.

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