Duncan Yeardley Reviews 

197
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being professional, friendly, and genuinely helpful throughout all property transactions. Consumers consistently note that the team communicates clearly, answers questions promptly, and ensures a completely smooth process. Some people also felt that the overall service provided was exceptional and carefully tailored to their specific requirements. Reviewers are particularly impressed with the proactive attitude and constant dedication shown by every single member of the team. Many buyers and sellers consistently mention that working with them makes navigating the local housing market much easier and reassuring.

What people talk about most

Staff

People report positive experiences with staff, highlighting the team's professionalism, excellent... See more

Service

Reviewers highlight positive aspects of service, noting that the entire process is handled professionally and... See more

Customer service

Clients share positive opinions on customer service, highlighting superb support and continuous assistance... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Right from the first meeting the service was professional, polite and friendly. Throughout the process we were kept informed of progress/actions and sale proceeded with out any hitches. Marney always... See more

Rated 5 out of 5 stars

Duncan Yeardley have been fantastic right from our first meeting with Marney. We started our house selling journey with Purple bricks but had nothing but issues. Since switching over to Duncan Yeardle... See more

Rated 5 out of 5 stars

I received a great service from the start of my tenancy to the end (3 years). Their online tenant portal made the commencement process and document management really straightforward. Michelle looked a... See more

Rated 5 out of 5 stars

Having made decision to move after 42 yrs, we engaged Duncan yeardley to sell our beloved home & downsized The process was a piece of cake ,& with the wounderful assistance of sales lady called M... See more


Company details

  1. Real Estate Agents

Written by the company

Welcome to Duncan Yeardley, an independent, family-run and multi-award winning estate agent successfully selling and letting property in Ascot and Bracknell.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

197 reviews

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4.7

All reviews

(197)

35 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing service to find ro rent a…

Amazing service to find ro rent a property Vivien Read-Harrison Agent thanks alot

November 7, 2023
Unprompted review
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Reply from Duncan Yeardley

So pleased Vivien could help to find your next home. Thank you so much for the review!

Rated 5 out of 5 stars

Hello

Hello , i just , find a property on the market , i apply and this person contact me Vivien Read-Harrison , and make my option and my life easy because she done the best , viewing everything helpful with all the application also , i just recomend her in the future and the agency , amazing ! Thank youi recomend her Vivien Read-Harrison

November 8, 2023
Unprompted review
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Reply from Duncan Yeardley

Thanks so much for the 5-star review and recommendation! We are delighted that Vivien could help with your property search.

Rated 5 out of 5 stars

I thank the Bracknell branch of Duncan…

I thank the Bracknell branch of Duncan Yeardley and, in particular, Vivien for making my flat rental experience a pleasant one. I needed to secure a place quickly and Vivien made it possible providing rapid assistance and excellent guidance throughout the process. Communication was prompt and precise. The professional and caring approach ensured everything went smoothly. Thank you.

November 3, 2023
Unprompted review
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Reply from Duncan Yeardley

So pleased we could help to secure you a new home! Thank you very much for the lovely feedback for Vivien and our lettings team.

Rated 5 out of 5 stars

Thank you Judy and team!

My partner and I are currently in the process of buying our first home. Duncan Yeardley are making this process so easy and manageable. As first time buyers, we are very naive to the process and Judy and the team are so professional yet personable, making this journey to buying our home so easy. Their communication is always efficient and Judy is always willing to help and answer any questions. Would 100% recommend.

October 11, 2023
Unprompted review
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Reply from Duncan Yeardley

Thank you so much for the lovely feedback and recommendation! We're really pleased that Judy and the team have helped to make the process of buying your first home stress-free!

Rated 5 out of 5 stars

Beautiful people and amazing service

Beautiful people and amazing service.
Since day one after the viewing we felt very welcomed and pleased.
All the key points were explained us carefully and we always had an updated in time. Anytime we reached Jenny she was happy to answer questions or give us an information we needed or were interested in.
After the purchase we received an applause when we collected the key and a flowers. After this we received a gorgeous welcome card from the agency. We felt like we were not just a customer ☺️
Wishing you DY biggest luck and lots of new home owners 💜

September 29, 2023
Unprompted review
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Reply from Duncan Yeardley

Happy new home! Delighted that we could help you on this journey. Thanks so much for the lovely feedback for Jenny and the team. We wish you every happiness for the future.

Rated 5 out of 5 stars

An experience that was unexpected.

Local and great!. From the first meeting (with Lee), through the sale process and the ups and downs, that inevitably happened, Callum, Judy, Charlotte and Jenny were professional, proactive, responsive and above all made me feel as if they cared. (Not what I expected ). I would recommend Duncan Yeardley whole heartedly - a fantastic (unexpected), honest and trustworthy firm. I really appreciated everything they did and the time they took to keep me informed along the Sale journey. If selling in Bracknell look no further.

October 6, 2023
Unprompted review
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Reply from Duncan Yeardley

We are so pleased that we have been able to exceed your expectations! Thank you very much for giving us the opportunity to sell your home and for the wonderful feedback and recommendation.

Rated 5 out of 5 stars

Thank you :)

Things got off to a great start with Duncan Yeardley selling our property with several viewings, early offers and even a bidding war. To say there was a bit of a lull whilst the conveyancing progressed would be a understatement. I have to admit DY did say it would take 20 weeks and they weren't wrong. I have no idea how it can take so long, it was much quicker when we only had pen, paper and good old fashioned snail mail!!
As each week passed it became more and more frustrating, pehaps a little exacerbated by some staff shortages? There was, however, some light towards the end of the tunnel, in the form of J, the newly recruited Transaction Support member of staff, who hit the floor running, calmed the savage beast (me!) and pushed our rating upto a solid 5 star. She was brilliant!! We had J's direct line, no more pressing 1 for sales, she was responsive and proactive, no more I'll get somebody to call you back, J told me she would call me back and when! She was brilliant, the frustrations of the whole experience, are already a distant memory and I would happily recommend Duncan Yeardley to anyone looking to sell their property in Bracknell and the surrounding areas. Thank you J, and all the team at Duncan Yeardley.

April 14, 2023
Unprompted review
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Reply from Duncan Yeardley

Thank you so much for taking the time to leave such positive feedback for Jenny and the team. We really do value being given the opportunity to sell your home - and your patience during the conveyancing process! Thank you.

Rated 5 out of 5 stars

Great team

My property had been on the market for such a long time without selling so decided to go with another estate agents. From the start Duncan Yeardley were very helpful and keen to help me sell quickly.
The property was on the market with Duncan Yeardley for just a week when I accepted an offer. From start to finish they kept me informed every step of the way. Thank you. Recommended.

September 27, 2023
Unprompted review
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Reply from Duncan Yeardley

Thank you very much for giving us the opportunity to sell your home. It's very much appreciated, along with the wonderful 5-star review and recommendation!

Rated 5 out of 5 stars

A big thank you to Adele and the team…

A big thank you to Adele and the team for all their help and guidance in navigating the sale of my property. Their support has been paramount during a rather stressful time providing a friendly and professional approach from the outset together with good communication which has been key.
Thanks again for getting it over the line 😀😀Liz

August 15, 2023
Unprompted review
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Reply from Duncan Yeardley

Thank you so much for taking the time to leave such a lovely review for Adele and the team. We really do appreciate being given the opportunity to sell your property and are so pleased we could help!

Rated 5 out of 5 stars

Great service from a 5 star team!

I have nothing but praise for the team at Duncan Yeardley, Sunninghill. They are extremely professional, friendly and nothing was too much trouble for them. Every person I dealt with was extremely knowledgeable and helpful and that continued after the sale completed. I have moved house many times and would highly recommend them, hence the well deserved 5 star rating. Thank you very much to all the DY team.

August 15, 2023
Unprompted review
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Reply from Duncan Yeardley

Thank you very much indeed for the wonderful 5-star review. We really do appreciate having the opportunity to sell your home and are so pleased you've been happy with the service.

Rated 5 out of 5 stars

Duncan Yeardley is the simply the best

I highly recommend Duncan Yeardley if you need to find your next property. Anastasia was so kind, professional and helpful showing us many properties and finding THE ONE we fell in love with. Tom, Gina and Judy kept us well-informed and helped us if there were any questions during the purchase procedure. I would go with them if we ever move again, they are the best of all the agencies we dealt with when tried to sell and buy our properties.

July 26, 2023
Unprompted review
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Reply from Duncan Yeardley

Thank you so much for the lovely feedback and recommendation! It's been our pleasure and we wish you lots of happiness in your new home.

Rated 5 out of 5 stars

Duncan Yeardley best customer service

Hi

Jessica from letting team got us the property on the rent, throughout professional and helpful, highly recommend using Duncan Yeardley Bracknell

July 3, 2023
Unprompted review
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Reply from Duncan Yeardley

Thank you very much for your 5-star review and recommendation for Jessica. Happy new home!

Rated 5 out of 5 stars

Best customer service

Hi
Recently got the property via Duncan.. Vivian been absolutely gem during these difficult times.. Highly recommend to use this estate agent as others aren't focusing on customer service.. Finally we got our place and moved in as well.. All went smoothly. Great support and communication

July 18, 2023
Unprompted review
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Reply from Duncan Yeardley

Thank you so much for you kind words for Vivien in our lettings team. We are so pleased that we could help to secure your new home and wish you every happiness there.

Rated 5 out of 5 stars

Very Impressed with Duncan Yeardley

We have been very impressed with the service from Duncan Yeardley. Adele and the team – including their very talented and professional photographer Joe - sold our house within two weeks in the depths of last winter. Adele is a standout member of a very strong team at DY. Her strategy, marketing, communication, and negotiation skills are simply outstanding. She combines a professional approach with warmth and good humour - a winning combination for sellers and buyers alike. DY are relatively new to Ascot and are quickly establishing themselves in the local community. We entrusted our house sale to them and would not hesitate to do so again in the future.

July 13, 2023
Unprompted review
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Reply from Duncan Yeardley

Thank you very much for taking the time to leave such a wonderful review for Adele and the team - and for giving us the opportunity to sell your home! It has been an absolute pleasure and we hope that we can help again in the future.

Rated 5 out of 5 stars

I chose Duncan Yeardley to market my house

I chose Duncan Yeardley to market my property as they are a local agency and I'd had less than positive experiences with other, larger chains. I met Adele when she first came to my home and felt immediately confident that I had made the right choice.
The photos taken of my house looked amazing as Duncan Yeardley use a fabulous photographer with a brilliant eye for detail. This definitely helps to get buyers through the door.
I received offers from three different buyers within a short time of Duncan Yeardley taking my house to market.
Adele and her team have been professional, responsive and helpful throughout the process. Rob and Sam, who accompanied most of the viewings, did a fantastic job of flagging up the best features of the house.
I would thoroughly recommend Duncan Yeardley as my experience of working with them could not have been better.

February 21, 2023
Unprompted review
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Reply from Duncan Yeardley

Thank you so much for giving us the opportunity to sell your home, and for the wonderful review and recommendation. We are delighted we could help to make it such a positive experience.

Rated 5 out of 5 stars

Thinking outside of the box.

Thinking outside of the box.
Adele was really pro-active and really thought outside of the box. Her ideas are intelligent and forward thinking. Thank you Adele for the great communication too - much appreciated.

June 1, 2023
Unprompted review
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Reply from Duncan Yeardley

Thank you very much for the 5-star review and positive feedback for Adele. We're delighted to hear that you've had such a positive experience!

Rated 5 out of 5 stars

Gina and the team made the experience…

Gina and the team made the experience of purchasing my new house so amazing.
Every team member has been so helpful but I am particularly grateful to Gina for all the help and support she gave. Thank you very much. Highly recommended 👌

May 30, 2023
Unprompted review
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Reply from Duncan Yeardley

Thank you so much, Emily, for the kind words and recommendation for Gina and the team. It has been our pleasure and we wish you every happiness in your new home!

Rated 5 out of 5 stars

Strongly Recommend

Suuuper quick, suuper easy, needed to find a place quickly and got it. Very friendly and professional agent (Jessica S.) absolutely stellar. DY responded to unforeseen problem with all due care and attention. They could do with getting rid of "Oh Goodlord" referencing agency - they overstepped their remit just a bit, no harm done but they can do with a GDPR training.

May 2, 2023
Unprompted review
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Reply from Duncan Yeardley

Thank you so much for your super review for Jessica and the team! We really appreciate your kind words and feedback.

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