Dungeonland Reviews 

782
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast delivery times, incredibly secure packaging, and the truly vast, impressive selection of roleplaying games available in the online store. Many enthusiastic buyers also deeply appreciate the highly competitive prices and the wonderful bonus digital copies included with their physical book purchases. Some reviewers were not happy with occasional transit complications or minor damages discovered upon opening their delivered packages. A few consumers noted that specific fast delivery promises could not always be fulfilled due to high order volumes, or that books sometimes arrived with slight superficial imperfections.

What people talk about most

Product

Clients share positive opinions on product quality and selection, noting an incredible range of tabletop... See more

Delivery service

Customers consistently note positive experiences with delivery service, praising the fast shipping times and... See more

Service

Consumers find service to be exceptionally positive, describing it as consistently first class and reliable... See more

Order

Users describe positive interactions with order, noting fast service and reliable delivery without stress.... See more

Price

Reviewers express high satisfaction regarding the fair and competitive pricing. Consumers consistently note... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Company takes care to wrap their packages very well. Postman dropped my box of books, but they were so well packaged it was not a problem. plenty of bubble wrap to protect them, unlike amazon who just... See more

Rated 5 out of 5 stars

A Fantastic, reliable and helpful place to shop. The prices beat most other online stores, with added bonus of Dungeonland being part of Bits and mortar, meaning very affordable prices with an ad... See more

Rated 5 out of 5 stars

Arrived quickly and packed brilliantly, with a nice discount for some very minor damage that I certainly wouldn't have noticed in any other store, or cared about anyway. The free digital copies were a... See more

Rated 5 out of 5 stars

My order was dispatched swiftly and well packaged. The PDFs were available immediately as they were included in my purchased items. Dungeonland is a great shop, I just wish it were close enough for me... See more


Company details

  1. Gaming service Provider
  2. Book Store
  3. Game Store

Written by the company

Dungeonland is a Blackpool, UK, based specialist retailer of tabletop roleplaying games, dice, and miniatures. We have physical premises available to visit and around 6,000 different products available.


Contact info

4.9

Excellent

TrustScore 5 out of 5

782 reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(782)

70 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Incredible service

Incredible service- item shipped within 10 minutes of order and was received the next day - highly recommended and will be encouraging others to use this company.

August 29, 2024
Rated 5 out of 5 stars

Superb Service

Very easy ordering experience and delivered rapidly, with great communication throughout. Would definitely use again.

September 16, 2024
Rated 5 out of 5 stars

Excellent RPG Store

This is a really excellent RPG store, delivery is always prompt and the range is first class. I really appreciate how this store supports smaller developers, and as such its a great resource for all people who enjoy RPGs as a hobby.

September 5, 2024
Rated 5 out of 5 stars

Other companies have let me down with…

Other companies have let me down with no-warning delays despite advertising a set delivery time for weeks. With Dungeonland I ordered my book and it arrived exactly when advertised and as advertised, couldn’t ask for more really.

August 6, 2024
Rated 5 out of 5 stars

Excellent service

My items arrived two days after I ordered them in perfect condition. I received regular updates on the staus of the order and when it would be dispatched with an accurate estimate of the expected delivery date.

August 8, 2024
Unprompted review
Rated 5 out of 5 stars

First time customer to Dungeonland and H A P P Y !

First time customer to Dungeonland and they will be a firm port of call to return should I need further publications & products.
Purchased 3 rulebooks, Mork Borg Forbidden Psalms & Last War. Digital Copy presented as soon as I paid so I could delve in straight away before the Hard copies arrived a couple of days later.
Favourable priced, packaged well and arrived very promptly! Excellent considerate, communication on website & purchase despatch.
The website I found well presented & easy to find stuff & explore.
A nice touch, I thought, was describing how they pack your item for despatch on the website; not seen that before.
What more is there to want? Great Company. Many Thanks.

July 28, 2024
Rated 5 out of 5 stars

Very quick turnaround, Amazing packing

My item was ordered and received in 2 days, the parcel was practically bombproof, it was wrapped in cardboard inside a book box and then inside a plastic parcel force bag to protect it.
I would use these guys again

July 25, 2024
Unprompted review

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