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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent product selection, often highlighting the availability of rare and obscure items. Many people appreciate the competitive pricing and the added benefit of receiving free PDF copies with their purchases through the "Bits and Mortar" scheme. The delivery service is frequently described as fast and efficient, with products arriving well-packaged and in perfect condition. However, some customers mentioned that the delivery can be a bit pricey. A few people also experienced issues with receiving PDFs for items after modifying their basket, suggesting that PDF orders might be tied to the final purchase. Additionally, some reviewers noted that while 24-hour delivery is offered, it might not always be fulfilled due to the volume of orders.

What people talk about most

Product

Clients share positive opinions on product, praising the extensive and often hard-to-find selection of RPGs,... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast and... See more

Service

Reviewers consistently mention positive feedback about the service. Customers frequently praise the... See more

Price

Consumers find price to be positive, with many reviewers highlighting that prices beat most other online... See more

Order

People report positive experiences with order. Many customers praise the swift dispatch and careful packaging... See more

Based on these reviews

Rated 5 out of 5 stars

The Greatest supplier of Tabletop RPGs and related items out there. Everything a hobbyist needs under one roof, from great prices, excellent delivery times, expansive selection, swift responses. Been... See more

Rated 5 out of 5 stars

A Fantastic, reliable and helpful place to shop. The prices beat most other online stores, with added bonus of Dungeonland being part of Bits and mortar, meaning very affordable prices with an ad... See more

Rated 5 out of 5 stars

Dungeonland is basically a one-stop shop for all your roleplaying needs. I've placed dozens of orders with them over the last few years and the service I've received has been faultless. Items are alwa... See more

Rated 5 out of 5 stars

Your website is great. It is easy to navigate and to find what you are looking for - your newsletter is really helpful in highlighting new and interesting TTRPG's which catch my interest. The de... See more


Company details

  1. Gaming service Provider
  2. Book Store
  3. Game Store

Written by the company

Dungeonland is a Blackpool, UK, based specialist retailer of tabletop roleplaying games, dice, and miniatures. We have physical premises available to visit and around 6,000 different products available.


Contact info

4.9

Excellent

TrustScore 5 out of 5

752 reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really Good, and had stock of what i needed

Was after a rule book for Starfinder, found these guys, book was in stock, and delivery was great, book arrived in good time and in perfect condition ( was well packed ) will use again..In fact I've already placed another order. Thanks Dungeonland for a great service.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Best RPG store in Europe

Dungeonland has been consistently outstanding. Their customer service is genuinely above and beyond, they clearly care deeply about their customers, and their knowledge of the hobby is second to none. An incredible range of products, and they have become my go-to for RPGs

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Consistently excellent

This is consistently one of the best places to order tabletop rpgs from in the UK. Always excellent customer service, and (shocker!) they make sure to package your books so that they won't be demolished in transit. I always check here first when I'm looking to buy a roleplaying game.

February 15, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

The team at Dungeonland are fantastic! They are really helpful and provide an excellent service.
They went above and beyond helping me with my order. My items arrived quickly and were well packaged and in perfect condition.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

5 purchases, all well packaged, priced well, on time!

A Fantastic, reliable and helpful place to shop. The prices beat most other online stores, with added bonus of Dungeonland being part of Bits and mortar, meaning very affordable prices with an added pdf of the RPG you have purchased (as long as the ttrpg company is part of Bits and mortar)
Postage is fast, the product well packaged,
The company replies almost immediately to any messages.
I myself forgot to click for the free pdf of Cyberpunk edgerunner, an email later it was sorted, pdf added to my account!
I've bought about 5 products from Dungeonland and it's now my trusted store and place to go.
Keep up the good work!

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Having never tried Dungeonland…

Having never tried Dungeonland previously, my expectations were uncertain. I'm pleased to say that my online shopping experience was excellent. The price was reasonable, communication was detailed, the delivery was swift, and the product was securely packaged.In conclusion, I wholeheartedly recommend Dungeonland and look forward to shopping with them again.

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great Rpg Shop

Excellent range of stock, had exactly what I needed. Fast (despite Christmas and New Year) and well packaged. Will definitely use again.

December 29, 2025

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