Dungeonland Reviews 

788
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that ordered items arrive remarkably quickly and are always carefully wrapped with plenty of protective material to ensure completely safe transit. People also appreciate the highly competitive prices, the excellent digital bonus content, and the truly impressive selection of roleplaying games available. However, some people mentioned occasional issues, such as minor superficial damage to books upon arrival or unexpected delivery delays with express shipping options. Despite these rare flaws, consumers remain extremely satisfied with the overall service, praising the helpful support and eagerly planning to shop here again.

What people talk about most

Product

Consumers find product to be exceptional, expressing great satisfaction with the wide range of tabletop... See more

Delivery service

People report positive experiences with delivery service, frequently praising prompt dispatch times and... See more

Service

Reviewers mention positive feedback about service, consistently highlighting prompt, efficient, and reliable... See more

Price

Customers expressed great satisfaction regarding the very fair and competitive prices offered compared to... See more

Order

Users describe positive interactions with order, highlighting great prices, easy ordering, and items arriving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A Fantastic, reliable and helpful place to shop. The prices beat most other online stores, with added bonus of Dungeonland being part of Bits and mortar, meaning very affordable prices with an ad... See more

Rated 5 out of 5 stars

Arrived quickly and packed brilliantly, with a nice discount for some very minor damage that I certainly wouldn't have noticed in any other store, or cared about anyway. The free digital copies were a... See more

Rated 5 out of 5 stars

Company takes care to wrap their packages very well. Postman dropped my box of books, but they were so well packaged it was not a problem. plenty of bubble wrap to protect them, unlike amazon who just... See more

Rated 5 out of 5 stars

Dungeonland are probably the best place in the country for roleplaying games. Really friendly and kind staff who have fostered a great community on their Discord server as well. Pity I live so far awa... See more


Company details

  1. Gaming service Provider
  2. also in
  3. Book Store
  4. Game Store

Written by the company

Dungeonland is a Blackpool, UK, based specialist retailer of tabletop roleplaying games, dice, and miniatures. We have physical premises available to visit and around 6,000 different products available.


Contact info

4.9

Excellent

TrustScore 5 out of 5

788 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(788)

73 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best RPG store in Europe

Dungeonland has been consistently outstanding. Their customer service is genuinely above and beyond, they clearly care deeply about their customers, and their knowledge of the hobby is second to none. An incredible range of products, and they have become my go-to for RPGs

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Consistently excellent

This is consistently one of the best places to order tabletop rpgs from in the UK. Always excellent customer service, and (shocker!) they make sure to package your books so that they won't be demolished in transit. I always check here first when I'm looking to buy a roleplaying game.

February 15, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

The team at Dungeonland are fantastic! They are really helpful and provide an excellent service.
They went above and beyond helping me with my order. My items arrived quickly and were well packaged and in perfect condition.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

5 purchases, all well packaged, priced well, on time!

A Fantastic, reliable and helpful place to shop. The prices beat most other online stores, with added bonus of Dungeonland being part of Bits and mortar, meaning very affordable prices with an added pdf of the RPG you have purchased (as long as the ttrpg company is part of Bits and mortar)
Postage is fast, the product well packaged,
The company replies almost immediately to any messages.
I myself forgot to click for the free pdf of Cyberpunk edgerunner, an email later it was sorted, pdf added to my account!
I've bought about 5 products from Dungeonland and it's now my trusted store and place to go.
Keep up the good work!

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Having never tried Dungeonland…

Having never tried Dungeonland previously, my expectations were uncertain. I'm pleased to say that my online shopping experience was excellent. The price was reasonable, communication was detailed, the delivery was swift, and the product was securely packaged.In conclusion, I wholeheartedly recommend Dungeonland and look forward to shopping with them again.

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great Rpg Shop

Excellent range of stock, had exactly what I needed. Fast (despite Christmas and New Year) and well packaged. Will definitely use again.

December 29, 2025
Rated 5 out of 5 stars

Dungeonland - Best in the UK

Dungeonland are probably the best place in the country for roleplaying games. Really friendly and kind staff who have fostered a great community on their Discord server as well. Pity I live so far away!

January 5, 2026
Rated 5 out of 5 stars

A1 Customer servicve

customer service was second to none, from point of order to delivery was excellent and the product was well packaged and arrived in perfect condition

December 30, 2025
Rated 5 out of 5 stars

Genuinely the best for TTRPGs

Genuinely the best for TTRPGs. Don't use the big guys, shop local and get proper service. I still got my books super quickly, delivered carefully, pdfs in my inbox the same day, zero complaints!

December 30, 2025
Rated 5 out of 5 stars

Easily my favourite and most trusted…

Easily my favourite and most trusted source for TTRPGs in the UK. Absolutely phenomenal stock, fantastic and timely shipping, and unparalleled customer service and consideration. Truly go above and beyond wherever they can, and typically at a better price than elsewhere. Add the rewards system, postage options, and simple and easy supply of PDFs wherever possible, and there's really nowhere better you can go.

December 31, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look