Dungeonland Reviews 

788
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that ordered items arrive remarkably quickly and are always carefully wrapped with plenty of protective material to ensure completely safe transit. People also appreciate the highly competitive prices, the excellent digital bonus content, and the truly impressive selection of roleplaying games available. However, some people mentioned occasional issues, such as minor superficial damage to books upon arrival or unexpected delivery delays with express shipping options. Despite these rare flaws, consumers remain extremely satisfied with the overall service, praising the helpful support and eagerly planning to shop here again.

What people talk about most

Product

Consumers find product to be exceptional, expressing great satisfaction with the wide range of tabletop... See more

Delivery service

People report positive experiences with delivery service, frequently praising prompt dispatch times and... See more

Service

Reviewers mention positive feedback about service, consistently highlighting prompt, efficient, and reliable... See more

Price

Customers expressed great satisfaction regarding the very fair and competitive prices offered compared to... See more

Order

Users describe positive interactions with order, highlighting great prices, easy ordering, and items arriving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A Fantastic, reliable and helpful place to shop. The prices beat most other online stores, with added bonus of Dungeonland being part of Bits and mortar, meaning very affordable prices with an ad... See more

Rated 5 out of 5 stars

Arrived quickly and packed brilliantly, with a nice discount for some very minor damage that I certainly wouldn't have noticed in any other store, or cared about anyway. The free digital copies were a... See more

Rated 5 out of 5 stars

Company takes care to wrap their packages very well. Postman dropped my box of books, but they were so well packaged it was not a problem. plenty of bubble wrap to protect them, unlike amazon who just... See more

Rated 5 out of 5 stars

Dungeonland are probably the best place in the country for roleplaying games. Really friendly and kind staff who have fostered a great community on their Discord server as well. Pity I live so far awa... See more


Company details

  1. Gaming service Provider
  2. also in
  3. Book Store
  4. Game Store

Written by the company

Dungeonland is a Blackpool, UK, based specialist retailer of tabletop roleplaying games, dice, and miniatures. We have physical premises available to visit and around 6,000 different products available.


Contact info

4.9

Excellent

TrustScore 5 out of 5

788 reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(788)

73 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service…

I ordered a book from Dungeonland that arrived well packaged and the book itself was sealed with shrink wrap. Unfortunately the book had some damage; pages had torn corners and many of the pages were slightly bent. Given the book was sealed, this was clearly an error on the printers behalf. Dungeonland’s Andy got on the case with the publisher and later on sent me a replacement copy and told me to keep the damaged one. Brilliant customer service and the replacement is perfect.

June 18, 2026
Unprompted review
Rated 4 out of 5 stars

My go-to for TTRPGs

Great selection, competitive pricing, always well packaged and delivered on time. Would be 5 stars, but I have received a dinked copy of a boxed starter set, and a minor superficial mark on the spine of a book.

June 20, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant business

Absolutely brilliant business. Have made many orders over the years with no issues. The one place I can order ttrpg and not worry or stress - knowing that preorders and other orders will arrive safely, quickly and without hassle. Their rewards scheme is good too. Fab business.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great service (as usual)

Great service. Willing to help and sort out problems (bank transfer in this case). Fantastic range of RPG produces. Fast service, even after a Bank Holiday, order well packed. All good!

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

My favorite RPG store

For me, Dungeonland is now the main option when it comes to online shopping for Tabletop RPGs, but not only.
Exceptional service at a consistently high level, something that is especially important when shopping abroad, plus the large and well-maintained assortment, secure packaging, etc. makes Dungeonland the first choice when shopping for my favorite hobbies!

May 1, 2026
Rated 5 out of 5 stars

Really Good, and had stock of what i needed

Was after a rule book for Starfinder, found these guys, book was in stock, and delivery was great, book arrived in good time and in perfect condition ( was well packed ) will use again..In fact I've already placed another order. Thanks Dungeonland for a great service.

April 15, 2026
Unprompted review

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