A Fantastic, reliable and helpful place to shop. The prices beat most other online stores, with added bonus of Dungeonland being part of Bits and mortar, meaning very affordable prices with an ad... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Arrived quickly and packed brilliantly, with a nice discount for some very minor damage that I certainly wouldn't have noticed in any other store, or cared about anyway. The free digital copies were a... See more
Company takes care to wrap their packages very well. Postman dropped my box of books, but they were so well packaged it was not a problem. plenty of bubble wrap to protect them, unlike amazon who just... See more
Dungeonland are probably the best place in the country for roleplaying games. Really friendly and kind staff who have fostered a great community on their Discord server as well. Pity I live so far awa... See more
Company details
Written by the company
Dungeonland is a Blackpool, UK, based specialist retailer of tabletop roleplaying games, dice, and miniatures. We have physical premises available to visit and around 6,000 different products available.
Contact info
Unit 3A, Trident Business Centre, Amy Johnson Way, FY4 2RP, Blackpool, United Kingdom
- 01253973962
- contact@dungeonland.co.uk
- www.dungeonland.co.uk
4.9
Excellent
788 reviews
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Replied to 100% of negative reviews
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Best shop for price and selection.
They have the best selection for TTRPGs I have seen. I spent alot of time looking for niche books for D&D and they had all of them. They have amazing prices and a cool rewards system.
December 31, 2025
Unprompted review
Poor customer service.
The business offers 24 hour delivery. Unfortunately due to volume of orders they were not able to fulfil this. Fair enough, everyone gets busy at this time of year - but then refused to process a refund for five days after I contacted to cancel. They spent more time arguing with me about issuing the refund than it would have taken to issue the refund which is just mindboggling. It takes moments to issue a refund and I probably would have used them again; as it is now, not a chance. I cannot recommend this shop due to this poor experience.
December 30, 2025
Unprompted review
Reply from Dungeonland
We offer a 24 hour Parcelforce courier service, not a 24 hour delivery. Our checkout advised you delivery within five days. It was Christmas week, and we had backlogs of well over a hundred orders. You asked to cancel, and we said no problem, and informed you that we process all orders in the date and time order they come in and it would be two days before we got to your order. At that point, you started to threaten us with legal action. Which was bizarre. You had no understanding it was Christmas and we had backlogs, and no understanding that there were many customers waiting to be dealt with before yourself, customers that had placed their orders days before you had. In the end you jumped the queue, and we gave you a same day refund. And you still complained. I appreciate a refund can be processed in five minutes, but what you didn't appreciate is that all the customers before you could also probably have their orders processed in five minutes each, but they were waiting patiently, in the queue. You wouldn't queue, insisting we do everything immediately for you, and that was the real problem.
Asked many questions and they were happy to answer
Asked many many questions and was answered with an apology because it was their busiest time (Black Friday week), was even invited to the shop for a chat to discuss which game would suit.
Ended up buying a system from them and it was swiftly dispatched and arrived in days.
Will be using again and taking a trip to visit them.
10/10 for customer service.
November 20, 2025
Unprompted review
Speedy shipping
Great service received from Dungeonland. My first purchase with them and it was extremely good. I ordered a couple of figures on a Tuesday and they arrived by Thursday. Speedy shipping and delivery. Would purchase from them again.
December 18, 2025
Unprompted review
Every time I’ve ordered there’s been no…
Every time I’ve ordered there’s been no issue
December 1, 2024
Unprompted review
An amazing site
An amazing site. Great customer service. I especially like getting the free pdf with my orders
November 23, 2025
Unprompted review
Excellent company
A good thorough website and the item purchased arrived in good time and as advertised.
I didn't have any direct interaction with the company but thought their service was excellent
July 31, 2025
Flamecraft
The website is easy to use, the price of the product and shipping were good and it was shipped very quickly
November 10, 2025
Great RPG Shop
Always fast, reliable and helpful, plpus bricks and mortar. Knocks other retailer into a cocked hat.
November 5, 2025
Quick delivery and great packaging. Recommended.
I bought The Valley of Flowers from Dungeonland. It was delivered quickly and was securely packaged, can't recommend them highly enough.
November 11, 2025
Good service, happy customer
I hadn't used Dungeonland before, so I wasn't sure what to expect. However, I'm happy to report that it was a good online shopping experience. The price was good, the communication was thorough, the delivery was quick, and the item was well packaged.
So, overall, I have no hesitation in recommending Dungeonland and I would be happy to use them again.
November 7, 2025
Was looking for Fighting Fantasy Deluxe…
Was looking for Fighting Fantasy Deluxe edition. Dungeonland was the cheapest seller
October 25, 2025
Unprompted review
Fast, reliable, good quality, good price
Great company. They have a nice selection, dispatch and deliver quickly, have decent prices, and also offer digital downloads with relevant products. Will use them again!
October 14, 2025
Unprompted review
Amazing fast service and super…
Amazing fast service and super packaging. The go to store for Dungeons and Dyslexia
September 4, 2025
Unprompted review
Reliable and quick
My order was dispatched swiftly and well packaged. The PDFs were available immediately as they were included in my purchased items. Dungeonland is a great shop, I just wish it were close enough for me to go and browse instead of having to order via the internet!
September 3, 2025
Awesome company
Awesome company, amazing.communicatuon, completely trust their postal estimates and they stock the best products.
September 6, 2025
Unprompted review
Delivered very quickly
Delivered very quickly, excellent website that has up to date stock levels.
April 6, 2025
Unprompted review
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