I took out a payment plan with Duologi in 2023, and everything was progressing smoothly. However, in January 2026, the payments unexpectedly stopped before the agreement had been completed. I... See more
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Rob and Josh came in exactly on time, they describe us what was going to happen next, helped us sort out position for one of the 4 heaters we wanted to get installed and run through how the thermo... See more
Took a 3 part loan arranged through yopa. Paid as per instructed, but 6 months later started to recieve emails demanding payment. Trued to phone but only get answer machine, left messages explaining... See more
Company replied
Ben from Duologi was kind, considerate and really helpful. I was waiting for the sale of my house to complete and was worried as purplebricks wanted their full payment before completion. Ben suggeste... See more
Company replied
Company details
About Duologi
Written by the company
Duologi is a cutting-edge financial technology company that revolutionises consumer finance solutions. With a comprehensive platform tailored for businesses across various sectors, Duologi empowers merchants to offer flexible and affordable payment options to their customers. Founded on the principles of simplicity, transparency, and innovation, Duologi is reshaping the landscape of retail finance.
Duologi's platform seamlessly integrates with merchants' systems, enabling them to provide instant point-of-sale finance and installment plans.
The company's advanced technology ensures a smooth and frictionless customer experience, fostering increased conversion rates and customer loyalty. Through Duologi, consumers gain access to a range of flexible payment options, including interest-free credit and fixed-term finance.
What sets Duologi apart is its commitment to empowering businesses of all sizes. Whether it's a small independent retailer or a multinational corporation, Duologi's scalable platform caters to diverse merchant requirements. Moreover, the company's risk management tools and comprehensive reporting capabilities enable merchants to make informed decisions and optimise their operations.
With a strong focus on compliance and data security, Duologi ensures the highest standards of protection for both merchants and consumers. By leveraging technology and innovation, Duologi continues to redefine the consumer finance industry, providing seamless solutions that enhance business growth and customer satisfaction. Visit our website
Duologi's platform seamlessly integrates with merchants' systems, enabling them to provide instant point-of-sale finance and installment plans.
The company's advanced technology ensures a smooth and frictionless customer experience, fostering increased conversion rates and customer loyalty. Through Duologi, consumers gain access to a range of flexible payment options, including interest-free credit and fixed-term finance.
What sets Duologi apart is its commitment to empowering businesses of all sizes. Whether it's a small independent retailer or a multinational corporation, Duologi's scalable platform caters to diverse merchant requirements. Moreover, the company's risk management tools and comprehensive reporting capabilities enable merchants to make informed decisions and optimise their operations.
With a strong focus on compliance and data security, Duologi ensures the highest standards of protection for both merchants and consumers. By leveraging technology and innovation, Duologi continues to redefine the consumer finance industry, providing seamless solutions that enhance business growth and customer satisfaction. Visit our website
Contact info
Duologi, The Square, Basing View, , RG21 4EB, Basingstoke, United Kingdom
- www.duologi.com
2.1
Poor
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Easy and quick to arrange
August 28, 2021
Purchased a mattress with no stress
Purchased a mattress with no stress, easy process 👌
August 28, 2021
It was simple fast and easy to get…
It was simple fast and easy to get credit application approved while making an online purchase of a mattress and bed from Eve Mattress !
Thank you
August 27, 2021
Simple,swift and smooth.
Easy application on line, no problems with application and results given instantly.
August 24, 2021
Great product , bad delivery experience
Fantastic product 👍👍👍
The delivery guys , well not so helpful !!
My wife had to ask the two delivery guys to walk it to our door .
They basically wanted to leave it there in the lobby .( policy states delivery to your door )
I had another mattress from Emma delivered at a rental property of mine and the delivery guys couldn’t of been more helpful .
I will say as a business owner my self , your product is fantastic but due to the delivery guys ,
I would not recommend you .
August 24, 2021
Reply from Duologi
Good morning,
I’m sorry to hear about your experience here but this wasn’t us! We’re a finance company and never come near anyone’s house! I think you may be talking about the company who sold you a product on our finance maybe?
If this is the case and you’d like help rectifying something that went wrong with them we will do our best to help if you email support@duologi.com.
Thanks,
Duologi
Good service and quick application and…
Good service and quick application and decision process. Recommended.
August 24, 2021
Excellent service from this company
Excellent service from this company, kept me up to date with the progress of my application, I had a slight issue at the end of the on-line application a sign popped up saying 'Ooops error' or words to that effect, as it was over the weekend so I didn't take much notice, it was rectified by the Monday, no problems, very good all round.
August 22, 2021
quick and easy
August 22, 2021
Excellent service
August 22, 2021
Eve mattress
Brilliant service and quick delivery mattress was the best thing I bought it’s so comfortable didn’t wake up with any pains as the last mattress I got from another company a few years ago
Thank you
August 21, 2021
Good service and simple process.
August 20, 2021
Very straight forward process
Very straight forward process , very pleased with the service , thank you .
August 20, 2021
Too much hassle wouldn't recommend
Took a 3 part loan arranged through yopa. Paid as per instructed, but 6 months later started to recieve emails demanding payment. Trued to phone but only get answer machine, left messages explaining it has been paid in full, with dates of payments, but yet more emails demanding payment.
Actually spoke to someone via email, advised him of our payments and told he would review the case.
Will never use these again, too much hassle once the loan is complete.
August 19, 2021
Unprompted review
Reply from Duologi
Kevin,
I’m sorry to hear this. It sounds like it is all sorted now but if it isn’t please contact us at support@duologi.com and we will get straight to it.
Thanks,
Duologi
Excellent service.
August 19, 2021
Easy and helpful
When applying for credit my phone was buffering for a long time. I contacted the company and they sorted it out -all very easy. The company I was buying a product from told me there was a 6 week delay, which worked out to be 7 weeks in the end but my first payment wasn’t taken until after I received the product.
August 19, 2021
Nothing but good experience but no one…
Nothing but good experience but no one ever gets full marks sorry
August 17, 2021
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