I took out a payment plan with Duologi in 2023, and everything was progressing smoothly. However, in January 2026, the payments unexpectedly stopped before the agreement had been completed. I... See more
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Rob and Josh came in exactly on time, they describe us what was going to happen next, helped us sort out position for one of the 4 heaters we wanted to get installed and run through how the thermo... See more
Took a 3 part loan arranged through yopa. Paid as per instructed, but 6 months later started to recieve emails demanding payment. Trued to phone but only get answer machine, left messages explaining... See more
Company replied
Ben from Duologi was kind, considerate and really helpful. I was waiting for the sale of my house to complete and was worried as purplebricks wanted their full payment before completion. Ben suggeste... See more
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Company details
About Duologi
Written by the company
Duologi's platform seamlessly integrates with merchants' systems, enabling them to provide instant point-of-sale finance and installment plans.
The company's advanced technology ensures a smooth and frictionless customer experience, fostering increased conversion rates and customer loyalty. Through Duologi, consumers gain access to a range of flexible payment options, including interest-free credit and fixed-term finance.
What sets Duologi apart is its commitment to empowering businesses of all sizes. Whether it's a small independent retailer or a multinational corporation, Duologi's scalable platform caters to diverse merchant requirements. Moreover, the company's risk management tools and comprehensive reporting capabilities enable merchants to make informed decisions and optimise their operations.
With a strong focus on compliance and data security, Duologi ensures the highest standards of protection for both merchants and consumers. By leveraging technology and innovation, Duologi continues to redefine the consumer finance industry, providing seamless solutions that enhance business growth and customer satisfaction. Visit our website
Contact info
Duologi, The Square, Basing View, , RG21 4EB, Basingstoke, United Kingdom
- www.duologi.com
Hasn’t replied to negative reviews
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Fast and hassle free
Disappointing service
Disappointing service! I decided to put my house on the market with Purple Bricks, and then changed my mind and took it off, and was told that when I took it off I would be billed in 10 months. I then received an email to say that money would be taken in the next 7 days. I decided to apply for the 9 months credit, and provided a payslip as requested. I was told I needed to provide August's payslip, but I explained that I did not get paid until 31st August, so they said, they will wait for this. In the meantime they took the money from my account. 18 days later, and they still have my money, and today I received an email saying they would pay it back within 10 to 12 working days, meaning it has taken them a month to put money back into my account (assuming they do!) money that should never have been taken in the first place. Very disappointed with this service.
Was so easy to get signed up when…
Was so easy to get signed up when buying our new sofa
Great service very easy to use
Easy to complete application on line
Easy to complete application on line. V.quick decision with documentation.
Quick and easy to use
Quick and easy to use, I decided to return the item I had purchased and was notified my account had been closed immediately. Great customer service
Really good thank you
Easy application
The process of applying the finance…
The process of applying the finance with Duologi was really easy and stress free. I didn't know I was going to get accepted but I am glad. Love the whole service of this company and hope I can use them again in the future. Highly recommended.
Very complete and easy form
Very complete and easy form , quick response and so happy with a quality product
Rob and Josh came in exactly on time
Rob and Josh came in exactly on time, they describe us what was going to happen next, helped us sort out position for one of the 4 heaters we wanted to get installed and run through how the thermostats work amd offered setting it up already.
Installation was quick and easy, they had to remove 2 storage heaters all done super quickly and tidy (not a spek of dust left).
Would recommend them to my friends and anyone looking for a hassle free heating solution.
No problem no hassle experience from my…
No problem no hassle experience from my dealings on line and by phone five stars.
Simply straightforward
Great service
Great service, not much more to say when the service is good that's all you need
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