I took out a payment plan with Duologi in 2023, and everything was progressing smoothly. However, in January 2026, the payments unexpectedly stopped before the agreement had been completed. I... See more
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Rob and Josh came in exactly on time, they describe us what was going to happen next, helped us sort out position for one of the 4 heaters we wanted to get installed and run through how the thermo... See more
Took a 3 part loan arranged through yopa. Paid as per instructed, but 6 months later started to recieve emails demanding payment. Trued to phone but only get answer machine, left messages explaining... See more
Company replied
Ben from Duologi was kind, considerate and really helpful. I was waiting for the sale of my house to complete and was worried as purplebricks wanted their full payment before completion. Ben suggeste... See more
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Company details
About Duologi
Written by the company
Duologi is a cutting-edge financial technology company that revolutionises consumer finance solutions. With a comprehensive platform tailored for businesses across various sectors, Duologi empowers merchants to offer flexible and affordable payment options to their customers. Founded on the principles of simplicity, transparency, and innovation, Duologi is reshaping the landscape of retail finance.
Duologi's platform seamlessly integrates with merchants' systems, enabling them to provide instant point-of-sale finance and installment plans.
The company's advanced technology ensures a smooth and frictionless customer experience, fostering increased conversion rates and customer loyalty. Through Duologi, consumers gain access to a range of flexible payment options, including interest-free credit and fixed-term finance.
What sets Duologi apart is its commitment to empowering businesses of all sizes. Whether it's a small independent retailer or a multinational corporation, Duologi's scalable platform caters to diverse merchant requirements. Moreover, the company's risk management tools and comprehensive reporting capabilities enable merchants to make informed decisions and optimise their operations.
With a strong focus on compliance and data security, Duologi ensures the highest standards of protection for both merchants and consumers. By leveraging technology and innovation, Duologi continues to redefine the consumer finance industry, providing seamless solutions that enhance business growth and customer satisfaction. Visit our website
Duologi's platform seamlessly integrates with merchants' systems, enabling them to provide instant point-of-sale finance and installment plans.
The company's advanced technology ensures a smooth and frictionless customer experience, fostering increased conversion rates and customer loyalty. Through Duologi, consumers gain access to a range of flexible payment options, including interest-free credit and fixed-term finance.
What sets Duologi apart is its commitment to empowering businesses of all sizes. Whether it's a small independent retailer or a multinational corporation, Duologi's scalable platform caters to diverse merchant requirements. Moreover, the company's risk management tools and comprehensive reporting capabilities enable merchants to make informed decisions and optimise their operations.
With a strong focus on compliance and data security, Duologi ensures the highest standards of protection for both merchants and consumers. By leveraging technology and innovation, Duologi continues to redefine the consumer finance industry, providing seamless solutions that enhance business growth and customer satisfaction. Visit our website
Contact info
Duologi, The Square, Basing View, , RG21 4EB, Basingstoke, United Kingdom
- www.duologi.com
2.1
Poor
2K reviews
Hasn’t replied to negative reviews
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Needed a new
Needed a new bed but couldn't afford to pay out in one go so with the help of Duologi I was able to spread the cost over 12 months and was easy and straight forward to arrange. I now have a new bed and sleep soundly and it only took 3 working days to arrive.
September 12, 2021
For an online service it was ok
September 11, 2021
The whole process was straightforward…
The whole process was straightforward and everything was explained to me in understandable terms
September 10, 2021
Please avoid at ALL cost! Terrible service.
Do yourself some good and avoid at all costs if possible. They’ve been unable to set up a simple direct debit for what is coming up to an entire year now! Customer service has been completely inept, and constantly contradicting each other.
Worst experience ever, genuinely. And I’m not someone who typically ever leaves bad reviews.
September 9, 2021
Unprompted review
Reply from Duologi
Michael,
I’m sorry to hear this and it seems very strange as we set up hundreds every day without any issues.
If you would like me to, I’d be keen to explore further to see if there’s something that’s been missed.
Please email support@duologi.com with Trustpilot review in the subject.
Thanks,
Duologi
Great finance for a replacement shower
Great finance for a replacement shower. Easy to complete application, prompt approval and set up.
Great service all round - thank you
September 8, 2021
Easy to apply
September 7, 2021
Convenient and trouble free way to get…
Convenient and trouble free way to get interest free credit to spread the cost
September 7, 2021
A very easy straightforward process…
A very easy straightforward process that lets you know there and then.
September 6, 2021
...super okey...👌
September 6, 2021
We applied were accepted easily..
We applied were accepted easily..
Interest free credit on a hot tub…who could refuse.
Thank you duologi 👍
September 6, 2021
So far so good
So far so good. Easy and quick approval process, quick buy. No complaints here.
September 5, 2021
Personal buying the mattress was…
Personal buying the mattress was easy,quick delivery but when I spoke to the delivery guys I explained that my wife was disabled and could they put the mattress just inside the porch, yes no problem, but no left outside and we had to get a friend to bring it in.
September 5, 2021
Yawn.
I get fed up with companies constantly wanting to know ‘How they did.’
I was introduced to this company when I bought a shower.
The company did their job, what do they want to know?
September 5, 2021
Reply from Duologi
Richard,
I’m sorry you feel this way.
We just wanted to know about the application process and how easy it was to apply for finance.
Some customer journeys take weeks with signing paperwork and scanning documents.
We feel ours is super simple and quick and that’s what most of our customers tell us.
We hope you’re enjoying your new shower.
Thanks,
Duologi
Friendly easy transaction
September 4, 2021
Very quick response to the application
Very quick response to the application. Really good short term option
September 4, 2021
Easy to deal with
September 4, 2021
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