Been working with Dupli as our supplier of paper and inks and yet again, they've delivered an incredible service. Charlotte, our Account Manager, made the purchase of our latest Epson SC-P5300 pr... See more
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We would just like to say how pleased we are with the delivery and installation of our new Epson 7000 printer from Tetenal. Special thanks to the team who negotiated the bollards & steps in order to... See more
Company replied
Great quality, heavy duty backdrops. Using for product photography for my company. Excited to invest in some other colours, particularly palette tones. Good value and will be a hardy tool in photo sho... See more
Company replied
Easy to navigate website. Ordered a printer and media, received a confirmation email within seconds. The order was received the following day as advertised but unfortunately no confirmation of des... See more
Company details
- Printer and Scanner Store
- Digital Printer
- Digital Printing Service
- Electronics Wholesaler
- Printing Equipment and Supplies
- Printing Equipment Supplier
Written by the company
Welcome to Dupli, your trusted partner in print and photography. Established in 1989, we have been at the forefront of the UK's print and photography industry, providing the best equipment, consumables, and media from the best brands. Originally part of the renowned Tetenal brand, we became an independent entity in 2019, allowing us to innovate and grow while maintaining our rich heritage. At Dupli, we pride ourselves on delivering exceptional service and understanding our customers' unique needs. Whether you're a professional photographer, a print enthusiast, or a business needing bespoke printing solutions, we have the expertise and products to cater to your specific requirements. We are here to support your creative journey. Our extensive range includes products from leading brands such as Epson, Kodak, Fujifilm, and Hahnemühle, ensuring you access the best products in the industry. We are committed to sustainability, and by choosing Dupli, you are not just getting high-quality products, but also contributing to a larger cause. We continuously strive to offer eco-friendly options without compromising on quality. Join our community of satisfied customers and experience the Dupli difference. As a part of our community, you'll have access to exclusive offers, industry insights, and a network of like-minded individuals. Your success is our priority, and we are here to help you achieve your goals with unparalleled support and expertise.
Contact info
Dupli Limited, Standards House, Meridian East, Meridian Business Park, Leicester, LE19 1WZ, LE19 1WZ, Leicester, United Kingdom
- 0116 289 3644
- hello@dupli.co.uk
- www.dupli.co.uk
4.6
Excellent
304 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Epson P6000
I have just bought my Epson P6000 printer from here. This was hundreds of pounds cheaper than anywhere else. I wanted a Saturday delivery, due to other commitments, and ordered on their website with no issues. However due to the carrier restrictions, this was not possible. I was contacted straight away, and we arranged a weekday delivery, and i received a refund of the upgraded delivery charges. This was dealt with very quickly and professionally. They even registered the printer for me for the extended warranty. Overall i'm very happy, it's so nice to deal with a company who actually cares, rather than just taking your money, thanks everyone at Tetenal
September 23, 2020
Unprompted review
Reply from Dupli
Hi Darren, we just wanted to thank you for taking the time to write such a positive review. We put great emphasis on not only offering great prices but also great customer service so it's always extremely satisfying to hear that we are doing exactly that. The feedback is passed on to our team and it always gives them a boost, particularly in the current climate. So thanks again, it really is appreciated and we hope to have you as a Tetenal customer for many years to come.
Order September 2020
Order went smoothly and arrived the following day as requested
September 17, 2020
Unprompted review
Reply from Dupli
Hi Mike,
Thank you for taking the time to leave us a positive review. It's great to hear you were pleased with the whole transaction and our prompt delivery. With a view to constantly improving our customer service, is there anything we could have done differently to gain a 5 star review?
Thanks again for your custom, it is much appreciated.
Excellent paper and fast delivery
September 12, 2020
Unprompted review
Reply from Dupli
Hello Mr Hughes, just wanted to say thank you for taking the time to leave us a positive review. It's always good to hear that our customers are happy with our products and levels of service. We hope to continue serving you for many years to come.
Always a pleasure to do business with.
September 4, 2020
Unprompted review
Reply from Dupli
Hi Nigel,
Just wanted to say thank you for taking the time to send us such a nice review. We pride ourselves on Customer Service so it's always great to hear that we're doing a good job. We look forward to serving you for many years to come.
Brilliant and quick service 😊
August 28, 2020
Unprompted review
Reply from Dupli
Hi Amanda,
Thank you for taking the time to leave us a review. It's really great to hear from satisfied customers and gives our team a huge boost to know we're offering a great service. We look forward to having you as a Tetenal customer for many years to come. Thanks again.
Ilford gallerie gold fibre pearl
Great price and delivered quickly :)
August 17, 2020
Unprompted review
Reply from Dupli
Hello Rob, just wanted to say thank you for taking the time to leave us a review. It really does give our team a boost when we hear from happy customers and we hope to retain you as a happy customer for many years to come. Thanks again and enjoy your Ilford paper!
Easy ordering and delivery and the…
Easy ordering and delivery and the savage background rolls purchased are great
August 3, 2020
Unprompted review
Reply from Dupli
Hello! Just wanted to say thank you for taking the time to leave us such a great review. We're really pleased you're happy with our products and service and we look forward to having you as a Tetenal customer for many years to come.
Reply from Dupli
Hi Russell, thanks for taking the time to leave us such a positive review. Feedback such as this really gives a boost to our hardworking team. We're happy to hear you had a great experience shopping with us and we look forward to having you as a Tetenal customer for years to come. Thanks again.
Very happy
Great products, delivery was one day late, but very happy overall :)
July 25, 2020
Unprompted review
Reply from Dupli
Hello, thank you for taking the time to leave us a review. We're sorry the delivery arrived a day late but pleased that you are happy with the product. Thank you for your business and we look forward to having you as a Tetenal customer for many years to come.
Great Service, Quality, Price
The paper I needed was out of stock, emailed company and Phil from sales mailed back to say 3 packs were now in, went online bought 2, great price, fast ( next business day) delivery and quality product
July 15, 2020
Unprompted review
Reply from Dupli
Hi Alun,
Thanks for taking the time to leave us such a great review. We're really pleased to have been of service to you and wonderful to hear you were happy with our products, pricing and delivery. We hope to have you as a customer for many years to come. Thanks again.
Reply from Dupli
Hello, we just wanted to thank you for taking the time to leave such a positive review. It's always great to hear that we have delivered on our commitment to great products and great customer service. We look forward to having you as a Tetenal customer for many years to come.
Great quality
Great quality, heavy duty backdrops. Using for product photography for my company. Excited to invest in some other colours, particularly palette tones. Good value and will be a hardy tool in photo shoots to come. Recommend using with the kind of rail which comes with most Chroma key photography sets on Amazon and EBay.
June 12, 2020
Unprompted review
Reply from Dupli
Hi and thank you for taking the time to write such a positive review of our business following your recent transaction with us. It always puts a smile on the face of our team here when we hear from satisfied customers and we hope you'll be a customer of ours for years to come. Thanks again.
First Class service
Easy to use website, next day delivery. Fantastic service.
June 11, 2020
Unprompted review
Reply from Dupli
Hi Julian, thank you for taking the time to leave us such a positive review. Great to hear you were happy with the full service we offer from the website through to delivery. We look forward to serving you as a Tetenal customer for many years to come. Thanks again for your custom.
Prompt delivery during lockdown
Despite the current situation, my order was delivered the following day without any issues.
May 26, 2020
Unprompted review
Reply from Dupli
Hello Andrew,
Thank you for taking the time to leave us such a positive review. We've tried to maintain our customer service levels during this difficult period so it's great to hear back from happy customers. We look forward to having you as a Tetenal customers for many years to come.
Reply from Dupli
Hello and thank you for taking the time to leave us such a positive review. We're really pleased you've had a great experience dealing with Tetenal and we hope to have you as a customer of ours for many years to come. Thanks again.
Reliable
The First deal with you and would certainly deal again with you
May 14, 2020
Unprompted review
Reply from Dupli
Hi Ali,
Thank you so much for taking the time to leave us a review. We really hope you enjoy using your E6 kit and if you need any further help or advice then please get in touch with us. We look forward to having you as a Tetenal customer for many years to come.
Good customer service
Good customer service! They called me to solve the issue with roll be damaged on delivery and send out a replace as quickly as possible!
May 12, 2020
Unprompted review
Reply from Dupli
Hi and thanks for the review.
We know there will always be the odd issue with items but in our mind, when that happens, it's how we deal with problems which really counts, so we're pleased that our customer service team responded quickly and efficiently to resolve the issues.
Thanks for taking the time to add this review, it's really appreciated.
Quick turnaround despite the pandemic…
Quick turnaround despite the pandemic lock-down
April 29, 2020
Unprompted review
Reply from Dupli
Hi Tim,
Thank you for taking the trouble to leave us a review. We're really pleased that you're happy with our service, especially during these difficult times and in the same spirit, we thank you for your business. We look forward to serving you as a Tetenal customer for many years to come. In the meantime, thanks again and stay safe.
Background paper.
Great products, arrived quickly and at a good price. Next time i need background paper, I won’t bother looking at other suppliers, i’ll go to Tetenal first!
April 16, 2020
Unprompted review
Reply from Dupli
Hi Gavin,
Thanks for taking the time to leave us such a positive review. It's always great to hear that customers are pleased with our products, pricing and service. We look forward to having you as a Tetenal customer for many years to come.
Reply from Dupli
Hi Eric,
Thanks for taking the time to leave us a review. Great to hear your were pleased with the product and the speed of our shipping. we look forward to having you as a tetenal customer for many years to come.
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