I'm sorry , My story is a long one from being a new member in June untill today 4/12/2022 I recieved lots of mail after telling them that the gift codes never worked out dated gift codes .They vere... See more
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See what reviewers are saying
I‘m here from the beginning. I got two boxes and then it stopped. So i thought the payments would stop too. Now i‘m here.. 5 Years later, never received a new box.. noticing, i‘m still paying the 19€... See more
I really enjoy to receive the boxes. Every time it seems like Santa Claus brings you a surprise gift. Regarding the products, every time we have different and stylish items, it can be accessories... See more
Being a new company I completely understand the lack of experience with the boxes. The price was completely correct for whatever we got but the boxes were also super disappointing because I received i... See more
Company details
Information provided by various external sources
Fashion & Beauty Subscription Box
Contact info
Nieuwezijds Voorburgwal 340, 1012RX, Amsterdam, Netherlands
- support@ininbox.com
- www.dutble.com
2.4
Poor
292 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Looks good but after subscribing I am…
Looks good but after subscribing I am not able to log in
August 16, 2020
Unprompted review
It’s a nice concept
It’s a nice concept. You van choose different things so there Will be always a product you like. Very excited for my first box to see the quality.
July 24, 2020
Unprompted review
So far so good!
July 21, 2020
Unprompted review
Not worth it
Just got my first box.
I expected a higher quality of the items.
The fake leather pouch felt cheap and the lip/cheek color felt tacky and smelled like plastic.
The 'value' that it states on the website is way overpriced.
Considering that the this was a try-out box and I only got it for 5 euro, it's okay, but I cancelled my membership. Although the packaging was festive, please to not include confetti in the packaging to save your customers some sweeping time.
July 20, 2020
Unprompted review
Good service
It wasn’t easy to get a tey out box, but I emailed them and I got a very friendly response. I’m happy
July 20, 2020
Unprompted review
Very excited about my first box but…
Very excited about my first box but when ordering it some things were a little comfusing. Besides that some of the financial stuff wasn't very clear.
July 19, 2020
Unprompted review
It looks all so amazing
It looka all so amazing! It’s a amazing that you can buy a try out box for only €5. Can’t wait to receive mine!!
July 13, 2020
Unprompted review
On the first face it looks great
Ont the first face it looks great! I can't wait to receive the boxes.
April 30, 2020
Unprompted review
I expecting my first box and i m…
I expecting my first box and i m exciting like a little child like the stuff so lets wait
April 9, 2020
Unprompted review
Lovely and fast
Fast delivery and a very nice gift or for yourself! Absolutely love it and cant wait till the next box!
April 5, 2020
Unprompted review
Lovw it so far looking forward to my…
Lovw it so far looking forward to my fiest box.
I got a bit scared when I first had to pay for my 9 euro box... and then make m uaccount.... kinda weird?
But all is good now will see if It's worth it :)
March 19, 2020
Unprompted review
Joined up yesterday and i cant wait to…
Joined up yesterday and i cant wait to get my first box😺
March 2, 2020
Unprompted review
I just received the trial box for €9.
I just received the trial box for €9.
I'm very happy with it and can't wait to receive a full box.
February 22, 2020
Unprompted review
I signed myself in yesterday and..
I am pleasantly surprised that i got my onw personal “DutBle times the happiness” manager, can't wait to get my first box!!
February 3, 2020
Unprompted review
Love it!
I love the boxes, because it’s always a surprise. Can’t wait to get my next box!
January 30, 2020
Unprompted review
Item not received. No money back. No information.
I signed more than a year ago for one of the campaigns and the product has been never delivered. I contacted them after some time (okay, I understand delays) and after some time promising it will come, they just informed me that the product will not come, cause the company they were doing the campaign with, got bankrupt.
Well, okay, I asked for my money back (around 30e as I remember correctly). I got response that they are not responsible for the money, but the company which got bankrupt is.
First of all, if I would not be chasing them, they would not communicate anything regarding not sending me the item.
Secondly, they do not care about the people THEY involved in the campaign, not the brand they were promoting.
Nothing offered from their end, just information that they know that situation is "not ideal", but they will not give me (and most probably other people as well) money back.
My rating is bad as the their management of this situation.
January 28, 2020
Unprompted review
Top!
They had a really great idea.
The items in the box are always super nice and sometimes you can also choose or vote what to receive.
The DutBle team is always available for our satisfaction and to solve any little problem it might happen..
Excellent!!
January 22, 2020
Unprompted review
Brand Review
Great customer service but often sent duplicate boxes 3x in a row their email needs to be separate good merchandise quality from the same 4 brands
January 9, 2020
Unprompted review
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