I ordered a small part weighing in at 5 grams from a Dutch website. (a bicycle headset top cap if you must know). It's smaller than a matchbox in size. Now they are claiming this is... See more
Company replied
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I ordered a small part weighing in at 5 grams from a Dutch website. (a bicycle headset top cap if you must know). It's smaller than a matchbox in size. Now they are claiming this is... See more
Company replied
While mail forwarding services exist in many other countries, it’s a one of a kind service in the Netherlands. The sign-up process is straightforward and responses to queries via email often come wit... See more
So far so good! Register an account and using my address for delivery of parcels, as well as bank transfers for “credits” went quite smoothly as expected and I’ve update my account to Gold. Let’s see... See more
Simply the best. Tried some forwarding services, but none could match their quality of service and unprecidented level of customer service! Thank you for your existence! Wish you all the best for now... See more
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The only reason Dutchmailer is not getting 5 stars is purely because it requires a monthly subscription. Personally, I'm using it to deliver one parcel from overseas to myself and it's an overkill. But so far, the services I had gotten are as described by the website: parcel had been sent to their warehouse and ready to be forwarded to me. Costs are transparent so far! Thats good! *I'll update my review IF anything goes wrong for my delivery =P*
No other complaints and IF you are a heavy user who needs to send parcels regularly, Dutchmailer simply works. Overall, I'm satisfied and can't wait to receive my parcel! ^^
UPDATE:
Parcel sent to forwarder (POSTNL) on 4/9 and I had received my parcel in good condition today, 16/9! It works! 😁👍🏻
SCREENNAME ( darklight )
Good costumer service.But you need to read T&C very curfly if you don't want surprise.
Used a few times now and what an amazing service. Reliable and speedy!
Simon
So far so good! Register an account and using my address for delivery of parcels, as well as bank transfers for “credits” went quite smoothly as expected and I’ve update my account to Gold. Let’s see how the service holds up when it comes to forwarding the parcels to my home country. /idaln
Excellent service you pay a high price but get amazing service in return
(OverLoaded)
I always feel safe and secure when using this service
I have had a fast response so far and no problems. Bank transfer to get credit seems to work smoothly and the account gets updated quickly. It is not cheap but then you get what you pay for and for a premium service, it is worth it. Thank you guys
FMFMhere
Great service, im looking forward for more. Thank you! -WasuPower
Pretty overpriced, slow and unfriendly and harsh customer service. Still reliable though.
Great Service, looking forward for more - Florian Hillmann
Very fast cheap and you can watch parcel every step of the way thank you very much dutchmailer keep it up Kane Sophie
Top rate company with excellent customer service. I fully recommend this company for forwarding mail.
Very happy
Andybike47
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