David Wilson Homes Reviews 

As first-time buyers, we couldn’t have asked for a better experience buying our home with David Wilson Homes. The whole process was smooth and reassuring from start to finish. Our home is lovely and built to a high standard with a lot of extra upgrades.

A special thank you to Jane, our Sales Advisor, who was always friendly, supportive, and happy to answer all of our questions throughout the journey. Luke, the Site Manager, was also fantastic, very approachable and helpful, making sure any fixes or repairs were completed promptly and to a high standard.
We really appreciated the extra care and attention given, including re-tufting the garden for us.
Overall, we’re extremely happy with our new home and grateful for all the support we received. We would definitely recommend David Wilson Homes to anyone for its high standards of build and customer care.

All members of the team treated me with professionalism

Lovely home, sales team helped as much as possible with the below issues which helped.

Moved in without garage keys, no working hot water, some doors / plinth in kitchen not fitted (still after 3 weeks of being in).

Other snags are reasonable and being sorted, happy overall, helped by sales teams support but disappointed overall given the quality of David Wilson.

Great service from start to finish

Excellent job by Andy Wooding who came to complete some painting and decorating for us.

Been in our home over a year and it’s still not complete. It’s honestly been the worst experience ever. We bought a new build expecting a fresh start, but it’s been constant stress, chasing work, and living around unfinished jobs.

The biggest joke is the garden — we paid for a home with outdoor space we can’t even use because it floods constantly. Instead of fixing it properly, they’re blaming “bugs eating the grass” while the whole garden turns into a swamp. No accountability, no proper solutions, just excuse after excuse.

Would never buy a new build again after this experience. Completely unacceptable. DO NOT BUY A NEW BUILD
We have had so much trouble bath leaks both bathroom ripped completely out while we was living here with a 1 year old baby the stress is unreal still plastering our ceilings to this day.

Ian has done a great job and has very good customer service skills. He explained what and how he would do it and replied all my questions in a simple way. Great work!

Mark was great, very professional and did the job perfectly. He was on time and can’t fault him in any way.

Outstanding customer service.

I have just had David at my house from customer care to help with a few issues I was having in the house. David took the time to fix everything properly and to a very good standard and was very friendly. Thank you very much!

Andy C and Joe attended to repair the ceiling and then Ian attended to paint the ceiling a couple of days later.
All of them were helpful, worked efficiently and did a good job. Andy C was kind enough to also spot an issue with the front door and fixed that for us at the same time. They were all careful not to get any materials on anything and covered everything over.
Good service from Andy, Joe and Ian. Thank you!

The person who helped us was lovely (her name is Penny) and our house is amazing, the builders are lovely the community is amazing they should all be given award especially Penny who is the best. Penny was helpful because she new the estate really well and was very kind.

I would like to specially thank Dawn and Martin at David Wilson Homes, Hampton Beach,Peterborough

From our very first meeting in February, Martin was incredibly welcoming, friendly, and attentive. As first-time buyers, we had so many questions, and both Dawn and Martin were always patient, helpful, and supportive throughout the process. They replied promptly to our messages and emails and consistently kept us updated every step of the way.

Although we eventually decided not to proceed with the plot, the service they provided was truly exceptional. They also ensured that we received our reservation fee back, along with part payment towards the solicitor’s fees, making sure we did not lose any money.

Because of the excellent care and professionalism they showed us, I felt confident continuing my search with Barratt Homes. I am truly grateful to them both and wish them all the very best.

Highly recommend!

Rio from Sales has been very helpful and friendly in supporting with information as a first time buyer! Good build quality! Site manager and aftercare team have also been great with anything that has needed further attention or support!

John from David Wilson Homes recently visited to resolve a few items from our snagging list, and I couldn’t be happier with the service. All of our door hinges had been covered in paint, and he carefully replaced all of the brackets, which now look so much better. He also managed to fix our bedroom door, which hadn’t been closing properly since we moved in, something we’d been struggling with for a while. John worked quickly, professionally, and took real care with the work he was doing. I’m really pleased with the result and very grateful for his help. Excellent service.

From start to finish the team at David Wilson Homes were supportive, efficient and extremely helpful. From the sales progresssor Tracey all the way through to onsite staff Millie and Terry (these 2 are amazing) ,we could not have asked for more. Had some minor snagging issues which have be addressed quickly and efficiently. Great job well done to you all!!

Shame of DWH' quality and aftercare service.

Since completion, we have been experiencing many snags, some of which are unbelievable, and some of which took them a long time to resolve. We had no choice but to accept them.

Earlier this year we had a first boiler service and our own plumber find the boiler magnetic filter, boiler case screw and Earth bonding at the gas meter missing. I had contacted them for above issues in February time, nothing happened until I chased on 15th April, first they came back to me with {“Magnetic filter is not as per the DWH spec”}, then they come back to me after my question {“DWH do meet current industry building regulations and can advise the boiler would have been manufactured to include the magnetic filter within its components, this is not visible part”}. I checked with my own plumber because i was not confident with DWH's answers, he replied that my house does not meet the following building regulations, the magnetic filter must be visible and must be serviced so they must advise where it is installed if there is one installed'.

I am so embarrassed by these reactions, and they have completely destroyed my trust in the quality of their houses.

Since that I got the reply on 28th April said their plumber will be attend asap. it has been 2 weeks now and NOTHING HAS HAPPENED.

I also contacted them for the issue of the shower tray bouncing up and down and causing the sealant to almost come off in February time, but there has been nothing from them as well.

If you're considering buying a DWH house, be very careful. They do not complete their job to a satisfactory standard ,which makes me feel like they cut corners with their production.

Poor quality and poor service
Just lived 3 years . Every bathroom had water leakage. Many flooring cracked. Because 2 years warranty expired. Nobody care of DWH. I can't imagine 3 years old house had many quality problems. This is upset and frustrated. Spend whole life money on this house

Ian and Andy were very knowledgable and helpful with their recommendations, and it felt like they really went the extra mile to make sure jobs were done properly

From our very first visit to view the home through to the day we moved in, the service at Cammo Meadows Edinburgh was exceptional. Sales Advisor Donna and Site Manager Derek were especially helpful, consistently providing updates in the lead-up to our move. On moving day, their support made everything run seamlessly. Thanks to their professionalism and care, what could have been a stressful process turned into a smooth and hassle-free experience.

Had an appointment with Tanith at the Woodlands Development in Sturry at the weekend and had to write a review because in comparison to other developers this experience was by far the best. Tanith made us feel comfortable and confident that we would be getting a high end service and house. We had all of options explained to us when it came to plot choices, schemes and finer details (great knowledge). Once we’ve had time to process the information and options we’ll be back to hopefully find our new home!