DX Sabers Reviews 

793
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

He is absolutely amazing!!!!!! My sister and I got Obi-Wan and Anakin sabers and regularly duel them. The quality of the sabers themselves are incredible and so sturdy!!!!

Rated 1 out of 5 stars

Don’t put your faith in these people, if you send your sabers in, you’ll stop receiving support messages and now you’ve just lost your sabers. Terrible and greedy business practice and extreme lack of... See more

Rated 5 out of 5 stars

I got greeted by a very kind man who I met at ANIME NYC and he had an awesome conversation with me and told me about his product. I was hooked on immediately and when business was concluded I was left... See more

Rated 3 out of 5 stars

Ordered a Lightsaber Scabbard v2 and paid in full including shipping, only to be ignored after the initial order confirmation. Weeks later, when I asked where my scabbard was, they took several days... See more

Company details

  1. Electronics Manufacturer
  2. Electronics Company
  3. Hobby Store
  4. Professional and Hobby Associations
  5. Toy and Game Manufacturer
  6. Toy Store

Written by the company

We design, manufacture, and sell the most original, affordable, and highest quality lightsabers in the world. We offer sabers from every manufacturer possible to bring you the best of the best and the most variety possible. We now offer more services than any other lightsaber company on the market including but not limited to, leather wrapping, installing, repairing, weathering, and for the first time ever....We can change the color of your entire lightsaber hilt or even just a piece! We have relaunched our company to become the NEW DX SABERS in august of 2024. Along with our new head of customer service, Emma Walsh, we offer live support, new sabers every week, sabers delivered in 2 weeks or less and we are able to really stand by that fact. If any delays are caused customers may be compensated depending on the circumstances, and we have become much more dedicated to customer care and resolutions. We invite all of you to come join our DX SABERS family, and remember any saber you purchase from us will lifetime warranty every saber you own! Thank you to everyone who makes our business and living our dreams possible, and we love you with all of our hearts. May the force be with you all and if you need anything or any help please email support@dxsabers.com


Contact info

3.9

Great

TrustScore 4 out of 5

793 reviews

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No recent history of asking for reviews

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3.9

All reviews

(793)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

Awesome team

Awesome team, helped out my daughter with a beautiful purple and black saber, absolutely made her day would 100% return for future business

August 3, 2024
Unprompted review
Rated 5 out of 5 stars

Incredible Company!

I recently bought the Skywalker Return V2 Saber for my son and he absolutely loves it! The details are incredible and Emma was super knowledgable on any questions I had.
Fast shipping, great communication and an amazing product for my son to enjoy.

July 28, 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely cannot reccomend.

Absolutely cannot reccomend.

I purchased a Darth Maul lightsaber in 2022 at a con and have had an ongoing customer support case open since. They will disappear and not respond to emails for months.

I've had the lightsaber shipped out to them for months now, and have not recieved a replacement.

Don't be fooled if they respond and tell you "everything will be sorted out soon". I've had that told to me at least 3 times in the last 2 years.

The lightsabers have no better quality or functionality than other brands such as Ultrasaber or Kyberlight so I'd reccomend visiting those resellers first.

There is NO REAL lifetime warranty for DX Sabers, since they will pretty much just ignore your attempt to co tact them anyway.

2 years, no replacements, no refunds.
Daye of initial response from dxsabers was 6/27/2022 still not resolved 8/11/2024

August 11, 2023
Unprompted review
Rated 1 out of 5 stars

My experience with DXSabers

My experience with DXSabers
I ordered a saber from them December of 2020, and after a year I asked them where my order is. 5 days later I get a reply with a basic answer that no person would have written…
3 months later I ask again where my order went. And finally I got a reply saying that they are still waiting for parts to make the thing…
Anyways after 4 years now I still have not received anything nor have I been compensated for the order of 200 USD.
So maybe rethink before ordering from them

August 10, 2024
Unprompted review
Rated 5 out of 5 stars

Best Light Saber Company 5️⃣⭐️

Just received “The Elegant Stellan Lightsaber”, bought it for my nephew.
Beautiful craftsmanship, needless to say he loves it!
The amount of detail is incredible, and the effects are top notch.
Communication with the seller was 10/10
Very professional, extremely polite and knowledgeable. 10/10 Customer service!
The shipping was fast, and overall the company has an amazing selection of Sabers.
Would highly recommend to anyone looking for amazing gifts for Star Wars fans, cosplayers, or if you’re looking for something special for yourself or a loved one!

August 6, 2024
Unprompted review
Rated 5 out of 5 stars

Great Customer Service, really care about customers,

Bought 2 lightsabers from an AnimeCon in RI. At first I was worried and it took a few weeks for the sabers to arrive but I did have constant communication from DXSabers the whole time. Once they arrived, they were very nice and worth the money I paid. Then I accidently broke a hilt, totally my fault. (Make sure to screw in the right place and not opposite the button) Anyway, I was willing to pay for a repair but they took care of it no charge! I just paid to ship it back. I really appreciate the customer service. They are a small company so it takes awhile but they look out from their customers!

July 31, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

I have nothing but great things to say about DX sabers, fast shipping good customer service and easy to deal with will be my go to for any Light saber needs!!!!

July 3, 2024
Unprompted review
Rated 5 out of 5 stars

DX Sabers is amazing!

I’ve been a customer of DX Sabers for a couple years now and after the company working out many kinks and being adaptable, versatile, and dealing with adversity, I have to say they are incredible. They are extremely kind and professional while making you feel important. They are fantastic!!!

July 30, 2024
Unprompted review
Rated 5 out of 5 stars

Great company that goes above and…

Great company that goes above and beyond. I purchased 2 sabers at Aname Con and the covered my two sons' sabers that were purchased at another company that went out of business under their lifetime warranty

June 16, 2024
Unprompted review
Rated 1 out of 5 stars

Ordered sabers back in January of 2021

Ordered sabers back in January of 2021. One was a pre-order one was not. Was told an expected shipping of 4-8 weeks I believe. I did not receive the first order until May or June of 2023. Mind I had been reaching out to them via instagram and email and would always be told oh next week, or oh at the end of the month. I was still being told that through the end of 2023 until I requested a refund in early 2024. I was told that it would not be until June that it would be processed due to other refunds pending. They then tried to say that they had done the work and sent me sabers. Which is false as while I had received a singular hilt (was a pair), I sent it back so that I could have a matching pair. So here I am July 2024, 43 months after purchasing and still fighting them for my refund. Need to figure out some next steps to actually get that money back as it was not a small amount.

July 9, 2024
Unprompted review
Rated 5 out of 5 stars

It is the perfect lightsaber!!

It is the perfect lightsaber!!! I thought it would be a waste of money, but boy was I wrong. It is perfect for a heavy lightsaber duel with a friend. As a star wars fan, i like the features of Vader's lightsaber etc... it was overall the best thing I bought in a long while.

July 9, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY from DX Sabers

I purchased a buy 2 get one mystery box from Comic Palooza in Houston in May 2024. not only was communication very poor but they lied to me about shipping because after several emails requesting information they never gave me shipping details and my items never showed up and they quit responding. I ended up disputing the transaction. this was after almost 6 weeks of waiting.

May 26, 2024
Unprompted review
Rated 5 out of 5 stars

Had a great experience with DXSABERS

Had a great experience with DXSABERS - the quality of the product is almost as great as the customer service! Would 100% recommend them to anyone looking to buy a cool lightsaber.

June 29, 2024
Unprompted review
Rated 1 out of 5 stars

Still waiting for refund for undelivered goods....from March 2024

I am still awaiting a refund for undelivered parts of my order. Their customer service personnel, first Brienne and now Emma have simply stopped responding to emails and claim they cannot process a refund for the undelivered materials due to other pending refunds. They have not responded in over a week to polite inquiries about when this refund will happen. Initial purchase was in March, 2024.

June 27, 2024
Unprompted review
Rated 5 out of 5 stars

Paul is the best

Had the pleasure of dealing with Paul at Rhode Island Anime-Con. His customer service is top notch he made my lightsaber buying experience flawless.
Thank you Paul you are the best!!!

June 15, 2024
Unprompted review

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