DX Sabers Reviews 

I got a lightsaber at a convention and it's great. The colors are amazing, the design is sleek and the hilt is light and tough. The sounds of the sabers are fun to play around with. They are super durable, more than drywall and wood at least! This company is super friendly and helpful with any questions, they are excited about their product and it shows!

Bought a Saber during AwesomeCon. Great Saber and great display piece.

Bought a saber from the site a few months ago. And its completely broken.
Reached out via email 3 times and have heard nothing back. Within the lightsaber community they are clearly known to be a scam site and a massive drop shipper

I purchased a mystery box Saber at Xolocon for my son and he loves it! Very well made and durable. I play with it as much as my son does! Very friendly and responsive. Great product and stellar customer service.

I met the owner of this company at an event in Mesa Arizona and he presented as pleasant and caring. This turned out to be a scam very quickly. My wife, other family members, and myself purchased sabers at this convention and while some of us walked away extremely happy about our purchases my wife and I were not as lucky.

My wife purchased a Leia saber and I purchased a much more expensive Dark Saber, both had extremely bad issues and should never have been up for sale in all of our opinions. The Leia was missing multiple screws, had stripped threads on multiple areas, and the emmiter was literally falling out. My Dark Saber stops working randomly, switches profiles randomly, and has sound issues galore. Both sabers are poorly machined, have very sharp edges, and overall feel cheap.

The owner was apparently removed from the event, or left early to avoid selling underwhelming products, as he was not present the very next day and another saber vendor handled making sure that we were taken care of and gave us this owner's contact information. The owner has not replied to any of our emails and we will absolutely never deal with this company again.

We were made aware of this site by fellow saber community members and wish that we had this information earlier. Overall terrible experience and there are definitely better, actual caring saber vendors out there that will take care of their customers honestly and properly.

I had an awesome experience with DX Sabers. I received my mystery box and I’m very satisfied with the design and quality of the product. Any questions I had were answered very quickly and clearly. All and all I would order from them again.

This is a great small business. Please support small businesses. They really do care about their customers. Don’t listen to the hate because they are wrong. These are great people here

Once again promises to pay have been made and broken.
Two more dates for my refund to be made have not come to fruition.
Dxsabers has pushed me beyond my level of patience.
The final straw was when I went to the Better Business Bureau to file a complaint.
I was unable to file a complaint because the BBB will no longer accept postings regarding Dxsabers.
Why??? The BBB says ON THEIR WEBSITE that they discovered Dxsabers was paying people to write positive reviews and can no longer be trusted.
Their dishonesty, lack of professionalism and deceit have now given me no choice but to pursue legal action.
Such action is now in the works.

3/15/24
I appreciate the response from Dxsabers.
However I need to correct a grand inaccuracy in their report.
I HAVE NOT received a refund of any type.
Not from my bank or from Dxsabers.
Please supply proof of the time stamp
and proof of the deposit..

Great quality! Very durable and well made. Lights are cool and the sounds are very immersive!

These guys make a great sabre! Very well constructed, beautiful to look at, and hella fun to play with. Top notch customer service.

The costumer service was top notch and they went above and beyond to help me with my order.

I was nervous because of the mixed reviews but after my experience I couldn’t believe anyone had a bad experience!! There was 100% honesty, great communication, and great sabers!! They follow through with their word and are extremely kind and thoughtful!! And the sabers themselves are amazing! Beautiful and very durable!! Thank you so much DX Sabers!🫶

Had some shipping issues at the beginning but I’m glad I stuck it out and waited. Well worth the wait

I ordered my sabers a few months back but Dx Sabers are keeping me updated on my sabers Paul from DX even was on instagram building my sabers which I appreciate I can actually see him at work and they sent me more information that they will be done and shipped along with instructions to help me use them and my nephew which is really nice for him.

Great customer service and helped a lot with my problems!

Just wanted to leave an honest review since I have been messaging back and forth for months now about not receiving a charger for my lightsaber. First message I sent was September 9, 2023 and September 21st asking about it and was told it would be sent out next day so I was patient and never got anything so I asked on November 1st and they said they were so sorry and will send it tomorrow. I wait patiently again till December 9th and leave a bad review in which they sarcastically say thanks for it and ask me to change the review and I tell them I still need the charger so they say okay we will send it. On December 18th I got what looked like a torn envelope in the mail that was all taped up saying it was damaged in the mail and let them know (they should have packaged it better to begin with) and they said they’d send me another a day or two after Christmas. I wait a few more weeks and let them know I never got one and they act surprised and say they will pay for tracking this time. That was January 11th and still no word or reply. It is January 30th now. At this point I’ve given up on them actually sending. Who knows if they ever intended too. I’ve been extremely patient and nicer than most people would be if this happened to them. I even removed the last bad review I put Dec 9th. I am noticing they do this to lots of others too. I have all the screen shots if they try to deny any of this. Do not use DX Sabers if you expect to get any good products or anything at all.

Edit (March 22nd): I did finally receive the charger a few weeks ago after months of waiting but my review is still the truth. Yeah they were nice to always respond back but took way too long.

The BEST! Please use him since he is the genuine deal.

I purchased a mystery box at Fan Expo and got the best sabers!! One was not activating and I contacted customer service and heard back right away and they were able to walk with me on how to fix it thru email!!! It totally worked and it was a great experience!! I will definitely buy from again!!! Thank you so much!!!

We bought two mystery boxes of lightsabers from this company. That very night, our power went out in our house. We were able to use the lightsabers to get around the house and to light our way with its white color setting. It was amazing to see how bright they were!

As a loyal customer of the company, I can say without a doubt that they truly go above and beyond to protect their users from scammers and ensure that all refunds are processed in a timely manner. I have noticed that many companies in the industry tend to be lax in their approach to protecting customers from fraudulent activity, but I can honestly say that this company goes above and beyond in that respect.

I appreciate the fact that they always have their customers' best interests in mind and are constantly working to improve their systems and processes to maximize efficiency and reduce delays. While it may take time for some cases to be processed, especially if there is a lot of backlog due to high volume, the company always finds a way to ensure that every refund is processed fairly and promptly, even if it means working after hours.

In addition to their commitment to customer service, this company also has a strong community support network. They have a dedicated support team available to answer any questions, and they are always willing to go the extra mile to help resolve any issues that may arise. As a result, even if things don't always go according to plan, the company always takes responsibility for its actions and works tirelessly to make things right.

Overall, I highly recommend this company to anyone who is looking for a safe and secure financial service with excellent customer service, a strong community support network, and a commitment to protecting their users from scammers. You won't be disappointed!