Rapid and free invoice. The butterfly chair cover are too large for the vintage(1960) non folding structure but with a minimum of skilfull they can be adjusted easily. The result is perfect. Thanks a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Got an email after ordering saying that the product I ordered can’t be delivered until next month, so I waited because I didn’t need it immediately and I didnt have any problems after that. When the n... See more
Company replied
I placed an order 5 days ago. I still don't have shipping date. I send them many emails asking shipping date. They don't answer. Order D-O6533 Edit: They say they haven't received any emails.... See more
Company replied
This was my first purchase at DYH and I am completely satisfied with the experience. The bean bag is absolutely perfect and was delivered within a reasonable time frame. Was afraid that the colour mig... See more
Company replied
Company details
Written by the company
Design Your Home ist ein inspirierender Marktplatz für Designermöbel von etablierten, innovativen und umweltethischen Marken aus Europa. Die exklusiv ausgewählte Möbelkollektion auf DYH.com wurde 2014 gegründet und entspricht unseren Werten für ästhetisches und dennoch funktionales Design. Sie bietet Stil und hohe Qualität. Im Einklang mit den neuesten Trends und Technologien bieten wir derzeit über 400 Produkte in 10.000 Variationen an, die nach individuellen Wünschen gemischt und angepasst werden können.
Contact info
Berlin, Germany
- +49 3072621573
- support@dyh.com
- www.dyh.com
quite a long delivery time
February 21, 2022
Reply from Design Your Home
Hello!
Thank you for your feedback! We apologise if the shipping took longer than expected, this is unfortunately a problem we have with DHL once in a while even when we do our best to ensure that the product arrives on time we have no control over how long DHL takes to deliver packages.
Again we apologise about this and if you have any questions or concerns then feel free to contact our support: email: support@dyh.com or telephone number: +49 30 72621573
Best regards
DYH
The wooden handle of the lamp is…
The wooden handle of the lamp is damaged. It was however very well protected in the package so I think it was damaged before being sent. What a pity !
Otherwise fast shipping
February 21, 2022
Reply from Design Your Home
Hello!
Thank you for your feedback! If you would like to make a claim because the product is damaged then feel free to contact our support under the email: support@dyh.com or the telephone number: +49 30 72621573
Someone from support will be able to help you.
Best regards
DYH
Item arrived as described and fast.
February 16, 2022
Reply from Design Your Home
Hello!
Thank you so much for your review! We are very glad that your order arrived on time. We hope to see you shop with us again some day!
Best regards
DYH
Great customer service
Great customer service. I wanted to return my order, despite its quality and how great it looks unfortunately it does not fit. I just wanted to give you 5 stars to let everyone know that the quality is very good.
January 27, 2022
Unprompted review
Reply from Design Your Home
Hello!
Thank you so much for your review! That's very unfortunate however we are glad that you are satisfied with our customer service. We hope to see you in our shop again soon!
Best regards
DYH
Had a wonderful experience with DYH
Had a wonderful experience with DYH! I was contacted right after I ordered and was sent the shipping details along the way. So Very easy. And received the most beautiful shelf :)
January 10, 2022
Reply from Design Your Home
Hello!
Thank you very much for your feedback! We are so glad that you had a wonderful experience with us and that you are satisfied with the product. Feel free to shop with us again anytime soon!
Best regards
DYH
Reply from Design Your Home
This customer has received the order and has been contacted to confirm this.
Great price and fast delivery
I ordered product from the Netherlands and was delighted that shipping went really quickly and tracking of delivery visible from beginning to end.
Really pleased with the product that wasn’t immediately on stock in the Netherlands, plus the product was discounted in the sale.
All and all very pleased how ordering and delivery went. Highly recommend !!
December 30, 2021
Reply from Design Your Home
Hey!
Thank you so much for your review. We are very happy that the shipping was on time and that you are satisfied!
Best regards
DYH
Reply from Design Your Home
Hello!
Thank you very much for your review! We are happy to know that you are satisfied with the delivery and our products. We hopw to see you shop with us again soon!
Best Regards
DYH
Reply from Design Your Home
Hello!
Thank you so much for your review! We are very glad that you are satisfied with your chairs. Feel free to shop with us again soon!
Best regards
DYH
We didn’t receive our command
We didn’t receive our command, apparently it takes a lot of time!!!???
So we are very worried if it will arrive in time because starting tomorrow we will change address and we don’t know how to proceed. Searched on internet for a telephone number of DHL in France but couldn’t find it. So please help us!!!
I can only give you a good rating if I have received my command on my new address.
Finally the 29th december we did received our command. Before that Design Your home has contacted us, which was very nice of them. The command was in good order, therefore I changed rating. Although it took more than a month to receive the command.
December 19, 2021
Reply from Design Your Home
We have contacted the Customer and have come up with a solution.
the products look amazing and high…
the products look amazing and high quality
delivery in time!
December 17, 2021
Reply from Design Your Home
Hello!
Thank you for your review. We are very glad that you are satified with your oder! We hope to see you shop with us again soon
Best regards
DHY
I got just what I ordered and I was…
I got just what I ordered and I was well informed all the time. 5 stars!
December 3, 2021
Reply from Design Your Home
Hello!
Thank you so much for your review! We are very glad that you are satisfied with our service and your order. We hope to see you shop with us again!
Best regards
DYH
The order came as promisedvery good
The order came as promised, very fast, was exactly whar I had ordered.
November 26, 2021
Reply from Design Your Home
Hello!
Thank you for your review! We are glad to see that everything arrived on time and that you are satisfied with your order. We hope to see you in our shop again sometime!
Best regards
DYH
Beautiful coupe glass
Found the glasses I had searched the internet for a long time, they are exactly what I wanted. Delivery took a little longer than expected, about two weeks. Was worth the wait.
November 15, 2021
Reply from Design Your Home
Hello!
Thank you so much for your review! We are very happy that you found what you were looking for. Feel free to shop with us again!
best regards
DYH
Reply from Design Your Home
Hello!
Thank you for your review! We are very happy that your new Follow Me Lamp has arrived safe and on time! Feel free to shop with us again!
Best regards
DYH
I liked the product and it shipped on…
I liked the product and it shipped on time nothing bad to say about my experience. I will order again if i find something i need on the site.
October 31, 2021
Reply from Design Your Home
Hello!
Thank you for the review! We are glad that you are happy with your new Whisky glasses! Feel free to shop with us again any time!
Best regards
DYH
I have Not received my order
Thanks for responding to my email. Can’t wait to get my order!
October 25, 2021
Reply from Design Your Home
We apologise for the longer delivery times to the US, we would like to note that we ship our products from Germany and orders that are sent to the US might take a little longer due to the distance, customs and COVID 19. We will stay in contact regarding the shipment.
I ordered a beanbag from them and it…
I ordered a beanbag from them and it came a little later than expected. Apparently they had some kind of delay in the warehouse so it came about 6 days later than they say it would take. But I'm still very satisfied with the beanbag. I ordered it for my Husband as a birthday gift and he loves it! I saw that they also have a dog bed and I think I ight actually get that too.
October 21, 2021
Unprompted review
Reply from Design Your Home
Hello!
Thank you for your reveiw! We apologize for the delay and are very happy that you and your husband are satisfied with the beanbag! Feel free to shop with us again!
Best regards
DYH
Reply from Design Your Home
Hello!
Thank you for your review! We are so glad that you are satisfied with our service. Enjoy your beanbag!
Best regards
DYH
I ordered 2 Beanbags for my kids and…
I ordered 2 Beanbags for my kids and they looove it! They now refuse to sit on the couch and will drag their bean bags into the living room so they can watch their movies. These are definitely great bean bags.
October 15, 2021
Unprompted review
Reply from Design Your Home
Hello Jakob!
Thank you for your reveiw! We are glad to hear that your family enjoys our beanbags! We hope to see you in our shop again soon!
Best regards
DYH
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.