Design Your Home Reviews 315

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Rapid and free invoice. The butterfly chair cover are too large for the vintage(1960) non folding structure but with a minimum of skilfull they can be adjusted easily. The result is perfect. Thanks a... See more

Company replied

Rated 5 out of 5 stars

Got an email after ordering saying that the product I ordered can’t be delivered until next month, so I waited because I didn’t need it immediately and I didnt have any problems after that. When the n... See more

Company replied

Rated 1 out of 5 stars

I placed an order 5 days ago. I still don't have shipping date. I send them many emails asking shipping date. They don't answer. Order D-O6533 Edit: They say they haven't received any emails.... See more

Company replied

Rated 5 out of 5 stars

This was my first purchase at DYH and I am completely satisfied with the experience. The bean bag is absolutely perfect and was delivered within a reasonable time frame. Was afraid that the colour mig... See more

Company replied

Company details

  1. Furniture Store
  2. Living Room Furniture Store

Written by the company

Design Your Home ist ein inspirierender Marktplatz für Designermöbel von etablierten, innovativen und umweltethischen Marken aus Europa. Die exklusiv ausgewählte Möbelkollektion auf DYH.com wurde 2014 gegründet und entspricht unseren Werten für ästhetisches und dennoch funktionales Design. Sie bietet Stil und hohe Qualität. Im Einklang mit den neuesten Trends und Technologien bieten wir derzeit über 400 Produkte in 10.000 Variationen an, die nach individuellen Wünschen gemischt und angepasst werden können.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

315 reviews

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Rated 5 out of 5 stars

Great Customer Service and Great Product

The customee Service was very responsive to my shipping tracking inquires. The Kay Bojesen nightgale is stunning!

October 15, 2021
Design Your Home logo

Reply from Design Your Home

Hello!

Thank you for you review! We are so glad to know that everything went well eventually and that you are happy wiht the product!

Best regards
DYH

Rated 5 out of 5 stars

Perfect !

Perfect ! My lamp arrived very well packaged and within about 10 days or so.

October 14, 2021
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Reply from Design Your Home

Hello!

Thank you so much for the lovley review! We are happy to know that your lamp arrived safe and sound and that you are satisfied with our packaging. We hope to see you shop with us again soon!

Best regards
DYH

Rated 4 out of 5 stars

The vase I bought was a little bigger…

The vase I bought was a little bigger than I thought it was when I ordered it, however I absolutely love it, the quality is good and the delivery was quick too.I didn’t have any issues and I would definitely recommend this shop to others.

October 5, 2021
Unprompted review
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Reply from Design Your Home

Hello!

Thank you for your reveiw. We are so happy to see that you are satisfied with your order, the sizes of all our products are on our website incase you to know.

Best Regards
DYH

Rated 4 out of 5 stars

Everything fine

Delivery took a little longer than expected but I contacted customer service and they let me know where my package was at. When I received it everything was fine and I'm in love with my new Beanbag! I’ll definitely recommend it to others!

September 30, 2021
Unprompted review
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Reply from Design Your Home

Hello Lukas!

Thank you for the review! We are very happy to hear that you are satisfied with our product and our service. We apologise for the delayed shipping and willdo our best to prevent problems like this in the future.

Best Regards
DYH

Rated 5 out of 5 stars

My rating is 5 stars.

September 27, 2021
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Reply from Design Your Home

Hello Camilla!

We are happy to see that you are satified with your flowerpot order. Thank you for your order, we hope to see you in our shop again soon!

Best Regards
DYH

Rated 4 out of 5 stars

Thanks for all

Very nice with Good quality

September 27, 2021
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Reply from Design Your Home

Hello Andreas!

Thank you for your reveiw! We are so glad to see that you are satified with your new beanbag. Thank you for your order, we hope to see you shop with us again some time!

Best Regards
DYH

Rated 5 out of 5 stars

I odered this cactus and this …

I odered this cactus and this monkey stuffed toy for my niece and I have to say when I received them I noticed the quality was verry good and whem my niece opened up her present shewas extremely happy.
5 stars for the exellent quality and good delivery time .

September 26, 2021
Unprompted review
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Reply from Design Your Home

Hello!

We are happy to see that your niece loves our toys and that you as our customer are also satisfied with your order! We hope to see you shop with us again!

Best Regards
DYH

Rated 5 out of 5 stars
Design Your Home logo

Reply from Design Your Home

Hello Eva!

We thank you for your review! We are glad to know that you are satisfied with your new lamp and the delivery. We hope to see you shop with us again soon!

Best Regards
DYH

Rated 5 out of 5 stars

Got an email after ordering saying that…

Got an email after ordering saying that the product I ordered can’t be delivered until next month, so I waited because I didn’t need it immediately and I didnt have any problems after that. When the next month came they were able to deliver it and it came in the promised time frame and the Product is just the way I wanted it. Good service for letting me know and great product!

September 20, 2021
Unprompted review
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Reply from Design Your Home

Hello Ralf!

Thank you for your reveiw! We are glad to know that everything worked out in the end and that you are satisfied with your purchase with us. We hope to see you shop with again!

Best
DYH

Rated 5 out of 5 stars

DYH good service

Some problem First With the delivery date, but a very helpful man helped out and everything turned out very well. The funiture are great. All Thanks to Soren at DYH.
/Ann-Katrin

September 8, 2021
Unprompted review
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Reply from Design Your Home

Hello Ann-Katrin!
We are delighted to know that everything worked out in the end and that you are satisfied with the furniture. We hope to see you shop with us again in the future!

Best Regards
DYH

Rated 5 out of 5 stars

Great experience

Great experience, nice products and quick delivery.

September 2, 2021
Unprompted review
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Reply from Design Your Home

Hello Mark Jensen!
Thank you for the nice review! We are so happy to know that you are satisfied with everything!
Hope to see you shop with us again!

Best
DYH

Rated 1 out of 5 stars

I have not got the things I ordered

I have not got the things I ordered. Please check it up. /Annakarin Andersson

August 21, 2021
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Reply from Design Your Home

This case has been solved, the customer just needed to pick the package up from the mail office and has received the order. This reveiw was made due to a misunderstanding which has been resolved.

Rated 4 out of 5 stars

Keep us informed

We did test the quality of the product but it seems good.
Just a reproach regarding the following of my order.
No any information after the confirmation of the order about delay
I just received a mail from DHL that they have a parcel for me.

August 15, 2021
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Reply from Design Your Home

Hey!
We are so glad that you are satisfied with the Product. We are sorry if the lack of tracking information cause any inconveniances.
We hope you shop with us again!

Best
DYH

Rated 1 out of 5 stars

I o ordered outdoor funiture over 2…

I ordered outdoor funiture over 2 weeks ago, it said that the delivery time would be 5-10 days. I got an e-mail from the company telling me that the funiture Will be delivered the coming week. Now the week is over and no funiture has arrived - and it’s over 2 weeks since I ordered them. Mailed the company who told me that the funiture Will come this week (but they haven’t). And, compared to other companies you can’t even follow the order to see what’s going on!!! I really hope they Will arrive this weekend!!

July 31, 2021
Unprompted review
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Reply from Design Your Home

The delay was caused due to delivery problems that the courier had. We have solved the problem and the customer has received the order and left a 5 Star reveiw later on the 8th september.

Rated 2 out of 5 stars

Nice item but poor delivery service

Unfortunately item was delayed but what I dont expect is the hassle I received from de delivery company telling me off for living in the 5th floor (with elevator by the way). He informed that it should have been a curb-side delivery ‘only’. I’m sorry, but for a B2C furniture item I expect it to be delivered to my door. I would like DYH to take this into consideration as there is no way I could have dragged the heavy item up without human help or a trolley. And I certainly don’t need telling off as a customer.

July 23, 2021
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Reply from Design Your Home

Dear Kate Batty,

Sorry for the misunderstanding regarding delivery of the purchased products from our shop.
It is standard shipping and is sent by an external carrier who has to deliver to the address - nothing else is stated on our website.
Of course you are right that when there is a lift, the carrier could have just brought the pallet up there!
We take note of your comment and will see what we can do in the future to avoid these problems.
We apologize again and wish you a great summer!

Best
DYH Support

Rated 4 out of 5 stars

Cooler Food ICE cubes

Everything war’s okay I’m very happy about What I ordert thank you so Matsch

July 11, 2021
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Reply from Design Your Home

Hey!
we are so happy that you are satisfied with your order! Enjoy your knew ice bucket!

With Friendly Regards
DYH Team

Rated 5 out of 5 stars

First purchase = Flawless

This was my first purchase at DYH and I am completely satisfied with the experience. The bean bag is absolutely perfect and was delivered within a reasonable time frame. Was afraid that the colour might not match the actual product, but luckily, no issues there. Thank you.

June 19, 2021
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Reply from Design Your Home

Hey!
thank you for the feedback! We are so glad that you were satisfied with your experience with us! Enjoy your beanbag!

Best
DYH Team

Rated 1 out of 5 stars

Complete and utter scam !!!

Complete and utter scam .
DO NOT ORDER FROM THIS COMPANY !!!
The order I have received is nothing like advertised .
They have sent me cheap rubbish , most of which is damaged because it wasn't sent securely in a box , but in a paper envelope .
Rubbish goods , rubbish service

April 16, 2021
Unprompted review
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Reply from Design Your Home

Dear Mr. Leonards,
Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time. If you have any more questions please feel free to contact us, thank you.

Best
DYH Team

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