Dynamic Sounds Reviews 

3,002
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 227 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent products, noting their good value, easy fitting, and significant improvement to car audio systems. The delivery service is frequently highlighted for its speed and efficiency, with many items arriving quickly and often with free shipping. Reviewers also commend the outstanding service and knowledgeable staff, who provide helpful advice and support, making interactions pleasant and productive. However, some customers also noted issues with product compatibility, receiving items that did not fit their vehicles or were incorrectly recommended. A few other people also felt that customer service interactions were sometimes unhelpful, dismissive, or even rude when addressing problems or providing technical support.

What people talk about most

Product

People report positive experiences with product, often highlighting excellent prices, good quality, and rapid... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Service

Users describe positive interactions with service, consistently highlighting excellent service, great advice,... See more

Staff

Reviewers mention positive feedback about staff, highlighting their knowledge, helpfulness, and excellent... See more

Customer service

Consumers find customer service to be positive, with many praising the prompt, helpful, and knowledgeable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really knowledgeable and helpful. Contacted for advice by phone and followed up with photos on a vehicle that I got with an unbranded head unit that was not working. The advice was spot on and got... See more

Company replied

Rated 5 out of 5 stars

I've used Dynamic Sounds for my whole car audio setup, Mem was very helpful all the way though, suggesting better options that also meet my budget. Always easy to use, friendly service! Will continue... See more

Company replied

Rated 5 out of 5 stars

Excellent price, product and service. BLUETTI charger 2 bought without cables (just no power cable - 3 other cables included) which was at a superb price. Free delivery, only 2 days to receive.

Company replied

Rated 5 out of 5 stars

Managed to have a conversation with someone one who actually knew what they were talking about... Despite the huge volume of activity Mem managed to help me source a head unit for a motorhome without... See more

Company replied


Company details

  1. Car Stereo Store
  2. Auto Machine Shop
  3. Auto Parts Market
  4. Car Accessories Store
  5. Car Equipment Accessories Store

Information provided by various external sources

We specialise in all kinds of Car Stereo, Car DVD & Navigation solutions. This includes Multimedia, CD Players, DVD Players, Car Stereos, Car Speakers, Car Radios, Subwoofers, Amplifiers, MP3 Players, Aux in Stereo, USB Car Stereos, LCD Screens, DVD Screens, Handsfree Car Kits, Dash Cameras, Speed Camera Detectors, Reverse Cameras and Reversing Sensors. We also provide services related to Car Audio Security and we stock Car alarm systems.

30 Days Return Policy

Not Satisfied ? get a Refund

If you are not totally satisfied with your purchase for any reason, you have the right to cancel your order within 30 days from date of delivery for full refund less any applicable delivery charges.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(3,002)

218 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service from Mem and the Team…

Excellent service from Mem and the rest of the team. Adaptor kit all worked perfectly. An easy install because of the knowledge provided.

June 15, 2026
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for the 5 star review.

Rated 5 out of 5 stars

Superb every time

Superb every time. I have used Dynamic Sounds on a number of occasions and have always received great service. Good value supplier and very helpful whenever I've had technical questions. Good products and rapid delivery.

June 9, 2026
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for the 5 star review.

Rated 5 out of 5 stars

100% perfect

100% perfect. Great prices, had exactly what I wanted, delivery as promised. Thank you 🙏🏼

June 4, 2026
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for the 5 star review.

Rated 5 out of 5 stars

Always good

This place is my go to for ordering car stereo stuff over the internet always great service each time, cheers guys 👍

June 17, 2026
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for your repeat business and 5 star review.

Rated 5 out of 5 stars

Great website for helping narrow choices

Great website for refining choices by vehicle type, backed by great customer service to refine your choices further. Incredible value and shipped very quickly. Couldn't have asked for more!

June 2, 2026
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for the 5 star review.

Rated 5 out of 5 stars

Great product

Speedy and safe delivery of my item. Easy to fit, came with all the extra fittings needed. Easy to set up.

June 3, 2026
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for the 5 star review.

Rated 4 out of 5 stars

Super quick delivery, helpful over email

Delivery of my orders (bought 3 seperate lots of things) were super quick each time and correct. Answered my (many and stupid) questions over email about fitting the plug and play kit (which in my year of Mini Countryman isn’t quite plug and play) so I got it all fitted successfully. Maybe it would be worth putting together a basic instruction guide with photos.

June 6, 2026
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for your review and feedback.
I will pass on your feedback to the manufacturer of the products so they can look into adding more instructions and detailed photos.

Rated 1 out of 5 stars

Avoid at all cost very unprofessional…

Avoid at all cost very unprofessional service by mem paid for next day delivery took a week to arrive also asked for refund as taking to long was refused asked to speak to manager who was very rude insulting constantly talking over you when trying to talk told them unless things get sorted I would take legal action then they blocked all means of communication to them would not recommend ever please avoid at all cost

May 22, 2026
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Sorry about the delay with your DPD delivery which out of our control.

You said you wanted to take us to court because your delivery had been delayed.

We were polite to you all along and asked you to contact us when the parcel had been delivered.

This is our message to you.


Dynamic Sounds
27 May 2026, 16:24 (12 days ago)
to lee

Hi Lee

We are still awaiting a message from dpd hence the delay in responding to you , we are monitoring the situation and will get back to you as soon as we here something. If you like once we know the status of the parcel we can either send on to you or get back for a refund.
I do apologise for this delay. Please let us know what you decide to do.

Rated 2 out of 5 stars

I purchased the £145 connection kit

I purchased the £145 connection kit, for an SLK it arrived within days, as expected. Asked a Q? Still waiting, it seems to me that these are simply middle men as everything refers to the German manufactura with a few pictures of the kit with explanations on certain items. My feeling was if you are capable of plugging in matching components and have the ability to read simple instructions then it’s easy DIY, naturally they steer away from the untrained with warnings I felt were in their interest and not mine . Other than that I know absolutly no more about Dynamic Sounds than l did before the purchase. The only communication was the usual begging for feedback, which I find distasteful considering the former.
Now they insult me for not being able to speak. Totally expected

May 15, 2026
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for your feedback. Please advise where you sent the email to as we answer all emails and we do have a phone number that you can call, maybe pick up the phone and call rather than rush to leave a review?

We have nearly 3000 reviews on trust pilot and we bend over backwards to help our customers.

Rated 2 out of 5 stars

Arrogant after-sales service.

When a product says it's compatible with your car, and it isn't, support advisors (looking at you, "Mem") would be wise to apologise and offer a refund, rather than telling you to drill holes in your car as a workaround. Edit: Re their reply, nothing should need to be done to the vehicle, they're once again missing the point.

May 30, 2026
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Sorry we are not arrogant we just simply advise what needs to be done on your vehicle to install the product.

Mem was only trying to assist you with the installation. If you are not happy with the product please return it for a refund.

Rated 5 out of 5 stars

Recommended

Good product range, excellent prices, fast delivery, helpful customer service. Recommended Thank you.

May 30, 2026
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for the 5 star review.

Rated 5 out of 5 stars

Great value and quick delivery

Easy to use website. They stocked the Pioneer Car Player Head and the adapter required for my MX5 in one package at a very good price. Ordered on Friday lunchtime and received the unit on Saturday morning with no charge for delivery! Excellent value and service from Dynamic Sounds. Highly recommended.

May 8, 2026
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for the 5 star review.

Rated 3 out of 5 stars

Not great so far

Not great so far. Ordered 6/5/26 and received incorrect item. Still waiting for replacement and looks like we will have no radio for summer holiday.

May 22, 2026
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Many apologies for the delay in you receiving your replacement part.

As advised via email your replacement part will be with you in the next few days.

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