Dynamic Sounds Reviews 

3,002
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 227 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent products, noting their good value, easy fitting, and significant improvement to car audio systems. The delivery service is frequently highlighted for its speed and efficiency, with many items arriving quickly and often with free shipping. Reviewers also commend the outstanding service and knowledgeable staff, who provide helpful advice and support, making interactions pleasant and productive. However, some customers also noted issues with product compatibility, receiving items that did not fit their vehicles or were incorrectly recommended. A few other people also felt that customer service interactions were sometimes unhelpful, dismissive, or even rude when addressing problems or providing technical support.

What people talk about most

Product

People report positive experiences with product, often highlighting excellent prices, good quality, and rapid... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Service

Users describe positive interactions with service, consistently highlighting excellent service, great advice,... See more

Staff

Reviewers mention positive feedback about staff, highlighting their knowledge, helpfulness, and excellent... See more

Customer service

Consumers find customer service to be positive, with many praising the prompt, helpful, and knowledgeable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really knowledgeable and helpful. Contacted for advice by phone and followed up with photos on a vehicle that I got with an unbranded head unit that was not working. The advice was spot on and got... See more

Company replied

Rated 5 out of 5 stars

I've used Dynamic Sounds for my whole car audio setup, Mem was very helpful all the way though, suggesting better options that also meet my budget. Always easy to use, friendly service! Will continue... See more

Company replied

Rated 5 out of 5 stars

Excellent price, product and service. BLUETTI charger 2 bought without cables (just no power cable - 3 other cables included) which was at a superb price. Free delivery, only 2 days to receive.

Company replied

Rated 5 out of 5 stars

Managed to have a conversation with someone one who actually knew what they were talking about... Despite the huge volume of activity Mem managed to help me source a head unit for a motorhome without... See more

Company replied


Company details

  1. Car Stereo Store
  2. Auto Machine Shop
  3. Auto Parts Market
  4. Car Accessories Store
  5. Car Equipment Accessories Store

Information provided by various external sources

We specialise in all kinds of Car Stereo, Car DVD & Navigation solutions. This includes Multimedia, CD Players, DVD Players, Car Stereos, Car Speakers, Car Radios, Subwoofers, Amplifiers, MP3 Players, Aux in Stereo, USB Car Stereos, LCD Screens, DVD Screens, Handsfree Car Kits, Dash Cameras, Speed Camera Detectors, Reverse Cameras and Reversing Sensors. We also provide services related to Car Audio Security and we stock Car alarm systems.

30 Days Return Policy

Not Satisfied ? get a Refund

If you are not totally satisfied with your purchase for any reason, you have the right to cancel your order within 30 days from date of delivery for full refund less any applicable delivery charges.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(3,002)

218 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good prices

Good prices, lots of products and speedy delivery

April 2, 2026
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for the 5 star review.

Rated 1 out of 5 stars

An absolute arse of a company

An absolute arse of a company. Rude, arrogant and totally unhelpful in the extreme. They may be cheap, but you get what you pay for when things don't go to plan. Be very watchful of what you order and what you receive; they may not be the same. Then the troubles begin.....

March 24, 2026
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Totally untrue review.

We have not been rude in any way.
We have asked you r to return what you have purchased and purchase the correct item which you require for your vehicle.
You instead want us to send out the more expensive kit for free and when we did not agree you opened a PayPal dispute!

What you ordered is what you received and you ordered the wrong kit for your car!

I can see you like leaving 1 star reviews for everyone you deal with!

Rated 5 out of 5 stars

Great products and service

The second time I've brought aftermarket stereo adapters from Dynamic Sounds and both times the service, delivery time and products have been faultless. Recent purchase was a full aftermarket kit including Stinger double DIN stereo, Connects2, DAB/GPS aerials/adapters and fascia trim adapters. Couldn't be happier.

March 27, 2026
Unprompted review
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Reply from Dynamic Sounds

Thank you for the repeat business and the 5 star review.

All the best from the Dynamic Team.

Rated 5 out of 5 stars

Required a part from my new radio in my…

Required a part from my new radio in my camper. Dynamic sounds were on hand to offer advice and provide me with a solution. Great service and a speedy delivery. Will definitely use agay

March 27, 2026
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for the 5 star review.

Rated 5 out of 5 stars

Great customer service.

Great product package. Seamless integration into my Ducato. Great customer service, even gave me support for a cable sourced from a third party. Highly recommended.

March 28, 2026
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for the 5 star review.

Rated 4 out of 5 stars

Excellent service

Excellent service, I emailed asking which of their products would best suit my requirements, they asked for photos and then provided me with the perfect solution. Rated only a four and not a five for 2 reasons, 1, the instructions were a little confusing, at first read, it seemed I would have to cut some wires but opted to try it first and see, result no cutting necessary and 2, same loom is available on line at half the price. That said, I'm happy to pay the extra price for their prompt help and assistance. Delivery was quicker than prdicted too! Hoghly recommended!!

March 19, 2026
Unprompted review
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Reply from Dynamic Sounds

Thank you.

Rated 5 out of 5 stars

Amazing customer service!

Amazing customer service!
We bought a head unit with fixing kit, through no fault of anyone, there were a few technical issues. We contacted customer service and were talked through the issues on the phone in a matter of minutes. Would highly recommend this company!

March 30, 2026
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for the 5 star review.

Rated 5 out of 5 stars

Speaker upgrade kit for VW Lupo

I bought a speaker upgrade kit for VW Lupo. Harman JBL Stage 1 62 + fitting kit for Lupo.

Despite not being in mainland UK the kit arrived quickly and without additional postage charges. Well packaged and presented.

You may need to obtain more M4 screws in order to fit a kit like this - the screws supplied are a bit long at 30mm. The original speakers are integrated into a collar which is pop-riveted to the inside of the door. The pop rivets need to be drilled and the stubs knocked out. I used the supplied clips along with separately-sourced M4x20 screws to fit the replacement collars to the doors and M4X20 screws to attach the speakers to the collars. It took me about an hour and a half to do this and it was well worth it. Very pleased!

NB: My VPN has me in Albany New York but I'm in the Highlands and Islands postal region

March 11, 2026
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for your feedback and 5 star review.

Rated 5 out of 5 stars

The replies from Mem about fitting of a head unit in a T6

When I sent requests for advice about fitting problems for the new Kenwood head unit the replies from Mem were succinct but excellent with a fast reply and accurate advice.
Also when I enquired about what was needed in the first instance the reply was also fast and accurate.

March 26, 2026
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for the 5 star review.

Rated 5 out of 5 stars

Very helpful and responsive

Very helpful and responsive, a difficult problem with steering controls that another company fobbed off, they are really trying to help

Thanks

March 26, 2026
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for the 5 star review.

Rated 5 out of 5 stars

Good experience finding exactly what I…

Good experience finding exactly what I needed on the website. Good communication after ordering and prompt delivery . Items as described. Al worked well once installed in the car.

March 10, 2026
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for the 5 star review.

Rated 5 out of 5 stars

JVC CarPlay replacement for Mitsubishi…

JVC CarPlay replacement for Mitsubishi Outlander head unit was well packaged and received on time.
The staff at Wandsworth retail unit and garage very helpful and impressed me with their technical expertise.
They also provide installation service.

March 24, 2026
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for your feedback and 5 star review.

Rated 5 out of 5 stars

Above and Beyond!

I initially emailed with some queries and DynamicSounds answered everything before I'd even spent any money.

Once arrived, (in less than 24 hours!) I ran into a slight issue. My skill issue... I emailed the sales and technical address; once again every question answered.

What a brilliant team and company, thank you for this experience. I'll be using DynamicSounds again and recommending to friends and family.

March 20, 2026
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for your amazing feedback and 5 star review.

Rated 5 out of 5 stars

Excellent service and delivery

Purchased a new Kenwood DAB and SatNav for my motorhome, along with fixing kit. Arrived very well packaged within the delivery window I selected

Had a small issue that quickly resolved by the support emails, overall a very good experience and would recommend them.

March 9, 2026
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for your 5 star review.

Rated 5 out of 5 stars

Great experience

Great experience. I was able to work out the parts I need and the instructions to fit were on point. As long as you have a little bit of knowledge on installs/ watched a YouTube video, dynamic sounds supply you with everything. 100% recommend and will use again

February 26, 2026
Unprompted review
Dynamic Sounds logo

Reply from Dynamic Sounds

Thank you for your purchase and 5 star review.

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