Banner for Dyno-Rod - Merseyside

Dyno-Rod - Merseyside Reviews 1,345

TrustScore 5 out of 5

4.8

Deltic House, Unit 2 Deltic Way, Knowsley Industrial Park, L33 7BA Liverpool, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I was kept well informed of the job throughout by Callum and Jake who are very professional , polite and friendly. Also Ava in the office is very helpful and kept me informed throughout the whole pro... See more

Rated 5 out of 5 stars

Had a quote from another Liverpool Rod company, reached out to dynorod and not only did they beat the quote by £600, they could come a week earlier. The lads came out, did the job without fuss and onc... See more

Company replied

Rated 4 out of 5 stars

Called in the morning about a blocked underground drain and was visited in the afternoon. Operative phoned in advance of his arrival and was polite and friendly, explaining the charges in advance. H... See more

Company replied

Rated 5 out of 5 stars

Couldn't recommend these enough. Fast arrival, great communication and Kenny went above & beyond to get my toilet fixed what an absolute asset to the company he is. Friendly helpful and solved the pro... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Deltic House, Unit 2 Deltic Way, Knowsley Industrial Park, L33 7BA, Liverpool, United Kingdom

  • 0151 9093919

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Drainage pipe installation

I was kept well informed of the job throughout by Callum and Jake who are very professional , polite and friendly. Also Ava in the office is very helpful and kept me informed throughout the whole process.
Well done and would highly recommend.

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

Dynorod Liverpool, great prices, great quality

Had a quote from another Liverpool Rod company, reached out to dynorod and not only did they beat the quote by £600, they could come a week earlier. The lads came out, did the job without fuss and once finished made sure everything was put back perfectly. Thanks again dynorod!

May 20, 2026
Unprompted review
Dyno-Rod - Merseyside logo

Reply from Dyno-Rod - Merseyside

Stuart Kay,

We're so happy to hear we could exceed your expectations with our service and efficiency. Thank you for sharing your positive experience; we truly appreciate your kind words.

Reg
Dyno-Rod

Rated 5 out of 5 stars

Couldn't recommend these enough

Couldn't recommend these enough. Fast arrival, great communication and Kenny went above & beyond to get my toilet fixed what an absolute asset to the company he is. Friendly helpful and solved the problem. He wouldn't be beaten.

May 14, 2026
Unprompted review
Dyno-Rod - Merseyside logo

Reply from Dyno-Rod - Merseyside

Gabrielle Porter,

We're so glad to hear about your positive experience! It's wonderful that our team arrived quickly and communicated well. We appreciate you highlighting the exceptional effort to resolve your toilet issue.

Reg

Rated 5 out of 5 stars

Excellent experience

Excellent experience. Same day service. Really helpful & full professional report within 24 hours. Highly recommend.

May 5, 2026
Unprompted review
Dyno-Rod - Merseyside logo

Reply from Dyno-Rod - Merseyside

Amanda,

We're so glad you had an excellent experience with our same-day service and professional report. Thank you for your recommendation!

Reg

Rated 5 out of 5 stars

Excellent service from Jason for my…

Excellent service from Jason for my elderly parents outside drain.
He was very professional and respectful to them and sorted the problem out there and then. Will definitely use the service and company again.

April 29, 2026
Unprompted review
Dyno-Rod - Merseyside logo

Reply from Dyno-Rod - Merseyside

Jan,

We appreciate you sharing your feedback. We're happy to hear our service was professional and respectful, and the problem was sorted. We look forward to assisting you again.

Reg

Rated 1 out of 5 stars

What a 💩 show I simply called them to…

What a 💩 show I simply called them to ask information about a job they attended at my premises. They where sent by housing association.
My housing where denying they came, so I decide let's see whom is not being true fully.
I got what I will now call a unhinged female possibly going through menopause or just having a not sure what, any how, I explained situation to said menopausal women, she kept talking over me wouldn't let me finish. FINALY I EXPLAINED. BUT things took a 360. She said I was shouting I have partial hearing in 1 ear, But whom is she to judge. She went what I call ON 1. said she will put down phone etc. In all my confusion, as to what is all this about I did not appreciate said hormonal lady going on 1 so I very polite told her she is unhinged whom does she thinks she is talking to and promptly told her what I thought and disconnected call, This was liverpool branch RUDE UNHINGED RECEPTIONIST. I will be popping in to their office to speak to her manager. I tried to call back to complain BUT TO MY SHOCK SHE WAS DISCONNECTING MY CALLS ... I can't understand why... I give up in this world today.. alot of ppl unhinged. Dyno rod you are FULL OF 💩💩💩

April 23, 2026
Unprompted review
Dyno-Rod - Merseyside logo

Reply from Dyno-Rod - Merseyside

ontrolled:

Hi
Thank you for your feedback.
We’re sorry to hear that you found your experience frustrating. From your comments, it’s clear you were trying to confirm details of a visit arranged through your housing association, and we appreciate how confusing this can be when information doesn’t align.
We take customer service very seriously, and the situation you’ve described does not reflect the standard we aim to deliver. We will be reviewing this internally to understand what happened during the call and ensure the appropriate standards are maintained.
We would like to help resolve this for you and provide clarity on the job attendance. Please contact us directly at with your address or job details so we can investigate and respond fully.
Kind regards,
Reg Illingworth
Machmade Ltd (Dyno‑Rod Liverpool)

Rated 5 out of 5 stars

Arrived the same day to sort out my…

Arrived the same day to sort out my blocked drain. Cleared the blockage and even showed me the camera view of where the blockage had been, a buried manhole.
Cleaned up afterwards. Excellent service.

April 15, 2026
Unprompted review
Dyno-Rod - Merseyside logo

Reply from Dyno-Rod - Merseyside

John McGuinness,

We're delighted to hear we could promptly resolve your blocked drain issue. We appreciate your kind words about our excellent service and the camera view explanation. Thank you for your feedback!

Reg

Rated 5 out of 5 stars

Kenny sorted our blockage out

Kenny sorted our blockage out ! What an amazing guy he explained how to prevent it happening and I was shocked how much fat had built up over the years 😩 I will not be using the sink to rinse any fat in future it will be scraped out and placed into the new food bins 😂 can’t thank Kenny enough as he was an amazing guy with a sense of humour 😂

April 14, 2026
Unprompted review
Dyno-Rod - Merseyside logo

Reply from Dyno-Rod - Merseyside

Jill Rowlands,

We are so glad to hear our team member provided such excellent service and helpful advice! It's wonderful that we could resolve the issue and leave you with a smile. Thank you for your kind words!

Reg

Rated 5 out of 5 stars

Jason was very friendly

Jason was very friendly, helpful and knowledgeable.

April 14, 2026
Unprompted review
Dyno-Rod - Merseyside logo

Reply from Dyno-Rod - Merseyside

Rosa,

We're so glad you found our team friendly and helpful. We appreciate your positive feedback.

Reg

Rated 5 out of 5 stars

Called this morning about a blocked…

Called this morning about a blocked drain. Really helpful friendly people on the phone, then kept updated about ETA of the man coming out to unblock, who also gave friendly helpful advice. Thanks

April 2, 2026
Unprompted review
Dyno-Rod - Merseyside logo

Reply from Dyno-Rod - Merseyside

Laxman Ariaraj,

We're so glad to hear our team provided helpful service from your call to the unblocking. Thank you for your kind words!

Reg

Rated 5 out of 5 stars

Great work! Polite and professional

Jason N attended my property today to clear a blockage in the exterior waste pipe:

He was polite and professional and went above and beyond to ensure the work was completed successfully. He kept me up-to date with what was happening throughout. Thank you

March 31, 2026
Unprompted review
Dyno-Rod - Merseyside logo

Reply from Dyno-Rod - Merseyside

We appreciate you sharing your positive experience. We are happy to hear the blockage was cleared successfully and you were kept informed throughout the process. Thank you for your feedback!

Reg

Rated 5 out of 5 stars

Very efficient

Very efficient. Pleasent gentleman. Cleaned up. Could not have asked for more

March 31, 2026
Unprompted review
Dyno-Rod - Merseyside logo

Reply from Dyno-Rod - Merseyside

Margaret Ledward,

We are so glad you had such a positive experience with us. Thank you for your kind words!

Reg

Rated 5 out of 5 stars

Can't fault the service

Can't fault the service, came out the same day, sorted out our blocked drain, saved the day!! Thank-you so much Kenny. P. Lovely polite guy who sorted the problem out for us.

March 28, 2026
Unprompted review
Dyno-Rod - Merseyside logo

Reply from Dyno-Rod - Merseyside

Leona Walton,

We appreciate you sharing your feedback. We're happy to hear that we resolved the blocked drain issue quickly, providing same-day service. Thank you for your positive comments!

Dyno-Rod

Rated 5 out of 5 stars

Kenny P was great

Kenny P was great. Knew exactly what our problem was and sorted it very quickly. Made sure everything was ship shape and safe before before leaving, very polite and respectful of our home, Kenny offered us some sound advice which we will follow.

March 28, 2026
Unprompted review
Dyno-Rod - Merseyside logo

Reply from Dyno-Rod - Merseyside

Uk john,

We appreciate you sharing your feedback. We're happy to hear that the technician quickly identified and resolved the issue. It's great to know they ensured everything was safe and offered helpful advice.

Dyno-Rod

Rated 5 out of 5 stars

Excellent service from callum and the…

Excellent service from callum and the team. They go above and beyond to resolve drainage problems and I recommend them all.

March 19, 2026
Unprompted review
Dyno-Rod - Merseyside logo

Reply from Dyno-Rod - Merseyside

graham,

We appreciate you sharing your feedback. We're happy to hear that the team delivered excellent service and went above and beyond to resolve the drainage problems.

Dyno-Rod

Rated 5 out of 5 stars

Couldn’t have asked more of the lads…

Couldn’t have asked more of the lads who came to sort it

March 24, 2026
Unprompted review
Dyno-Rod - Merseyside logo

Reply from Dyno-Rod - Merseyside

Chris Scott,

We're happy to hear that our team met your expectations! Thank you for your positive feedback; we appreciate it a lot.

Dyno-Rod

Rated 5 out of 5 stars

First class service from John late last…

First class service from John late last night in the dark. Assessed the situation to find the problem and got on with the job promptly, kept us informed all the way and stuck with it till the problem was solved. Great bloke friendly service. Definitely recommend.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

John was very helpful and sorted out…

John was very helpful and sorted out the problem quickly and professionaly.

March 23, 2026
Unprompted review
Dyno-Rod - Merseyside logo

Reply from Dyno-Rod - Merseyside

Maria,

We appreciate you sharing your feedback! We're happy to hear that the service was helpful, quick, and professional in resolving the problem.

Dyno-Rod

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look