Helpful and efficient service. Rang before coming, came when they said they would. Courtesy call from office also on the morning to say the cost and procedure. Person who came was efficient and got th... See more
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Very fast response Inspected the problem offered advise and assistance Most importantly though How refreshing a company that actually picks up the phone when you call 🙌🏼 Exactly what yo... See more
Company replied
Great service today clearing a blocked soil pipe. The first operative was great but the engine running all the pumps in the van wouldn't work after a while. She assured me a colleague would come to co... See more
Company replied
The engineer turned up on time & gave me the quote,which I was happy with, I left him to it & he came back to say he wasn't charging me as the issue was the responsibility of UU! Friendly lad & wouldn... See more
Company replied
Company details
- Plumber
- also in
- Drainage Service
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Vale Street Works, Vale Street, BB3 1LP, Darwen, Lancashire, United Kingdom
- 01254 367330
4.7
Excellent
546 reviews
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Excellent service
Excellent service, got it sorted with no issues and went that extra mile to ensure it was done correctly.
October 2, 2026
Unprompted review
Helpful and efficient service
Helpful and efficient service. Rang before coming, came when they said they would. Courtesy call from office also on the morning to say the cost and procedure. Person who came was efficient and got the job done for us no problem.
September 25, 2026
Unprompted review
Speedy response and efficient…
Speedy response and efficient performance.
September 11, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Dyno-Rod - North West
Hi,
We are so happy that you found our service great and our team member friendly. We appreciate you sharing your positive experience with us.
Michael
Dyno-Rod
Very fast response
Very fast response
Inspected the problem offered advise and assistance
Most importantly though
How refreshing a company that actually picks up the phone when you call 🙌🏼
Exactly what you need in an Emergency 👍🏼
Well done Dyno-Rod team ⭐️⭐️⭐️⭐️⭐️
Deffo use again
September 1, 2026
Unprompted review
Reply from Dyno-Rod - North West
Roy,
We're so pleased to hear about your excellent experience! It's wonderful that our team responded quickly and provided helpful advice and assistance. We're especially glad that you found it refreshing to have your call answered promptly, exactly what's needed in an emergency. Thank you for your kind words!
Michael
Dyno-Rod
Jodie did an excellent job on clearing…
Jodie did an excellent job on clearing our drains. Would definitely recommend.
August 28, 2026
Unprompted review
Reply from Dyno-Rod - North West
Neil,
We're so pleased to hear about your positive experience with our service. It's wonderful that our team member did an excellent job clearing your drains, and we truly appreciate your recommendation!
Michael
Dyno-Rod
Phoned in a bit of a panic about a…
Phoned in a bit of a panic about a blocked downpipe. Within an hour Paul had arrived and quickly cleared the blockage. Very impressed with the service and would definitely use again.Thank you Paul 😊
August 27, 2026
Unprompted review
Reply from Dyno-Rod - North West
Kim Wall,
We're so pleased to hear about your positive experience with our service! It's wonderful to know that the blocked downpipe was cleared quickly and efficiently. Thank you for your kind words!
Michael
Dyno-Rod
Engineer was helpful gave advice and…
Engineer was helpful gave advice and even rang United Utilities on my behalf. She advised that I leave a couple of weeks for them to resolve before I contact Dynorod again for a quote
August 24, 2026
Unprompted review
Reply from Dyno-Rod - North West
Mr Stephen Howarth,
We are so glad to hear our engineer provided such helpful advice and assistance with your utility company. We appreciate you taking the time to share your positive experience with us.
Michael
Dyno-Rod
Driver came as planned & let me know in…
Driver came as planned & let me know in advance of his arrival. He was very helpful & polite & answered all my queries. Left everything very tidy. A very satisfactory visit.
August 21, 2026
Unprompted review
Reply from Dyno-Rod - North West
Mr J Altham,
We are delighted to hear about your excellent experience! It's wonderful to know that our driver communicated his arrival, was helpful and polite, and left everything tidy. We appreciate your kind words.
Michael
Dyno-Rod
Keir was very helpful and went about…
Keir was very helpful and went about his work in a professional manner.He took the time to show and explain to me the problem via the monitor camera and was able to give me a price for the remedial work whilst he was here by email.Worth every penny!
August 20, 2026
Unprompted review
Reply from Dyno-Rod - North West
Neil,
We are absolutely delighted to hear about your excellent experience! It's wonderful that our engineer was helpful and professional, taking the time to explain the problem and provide a quote. We're so glad you found it worth every penny!
Michael
Dyno-Rod
Very quick response
Very quick response. Expert help, solved the drain blockage and checked everything was working properly to reassure me before he left. Excellent service.
August 20, 2026
Unprompted review
Reply from Dyno-Rod - North West
Clare MK,
We're delighted to hear about your excellent experience with our service. It's wonderful to know that we responded quickly, provided expert help, and ensured everything was working properly before leaving.
michael
Dyno-Rod
Good service
Our local plumber was on holiday and could not find anyone else locally, so tried Dyno-Rod. Was able to book online for next day. First thing that day, I had a phone call from them saying someone would be with us in the morning and then half an hour later the plumber called to say he would be here by 11.30 and he was. Problem quickly rectified.
August 4, 2026
Unprompted review
Reply from Dyno-Rod - North West
Edward Hildebrandt,
We're delighted to hear that we could assist you so promptly when your local plumber was unavailable. It's great to know our team kept you informed and resolved the issue quickly. Thank you for your positive feedback!
Michael
Dyno-Rod
Excellent service from Dave and then…
Excellent service from Dave and then John. Explained everything. The blockage was from an issue up the street from few weeks back. All cleaned up and working again, very happy with the services received.
Thank you to Dyno Rod
July 28, 2026
Unprompted review
Reply from Dyno-Rod - North West
Hi,
We're so pleased to hear about the excellent service you received and that the blockage was resolved efficiently. It's wonderful to know everything was explained clearly and that your system is working perfectly again. Thank you for your positive feedback!
Dyno-Rod
Transparent and helpful
Friendly workers. I spoke to both the call centre and the engineer and they were very helpful. Prices transparent. On the day the engineer explained everything he was going to do; afterwards he ran through everything done.
July 24, 2026
Unprompted review
Reply from Dyno-Rod - North West
Cassandra Williams,
We are so pleased to hear about your excellent experience! It's wonderful that both our call centre and engineer were helpful, and that our pricing was transparent. We're glad the engineer clearly explained everything.
Michael
Dyno-Rod
Great service today clearing a blocked…
Great service today clearing a blocked soil pipe. The first operative was great but the engine running all the pumps in the van wouldn't work after a while. She assured me a colleague would come to complete the job. Within 2 hours a colleague came and completed the job. Both were very professional, competent and pleasant. The operative took time to demonstrate the blockage had been cleared. Very satisfied.
July 23, 2026
Unprompted review
Reply from Dyno-Rod - North West
Ian,
We appreciate you sharing your experience. We are happy to hear that despite the initial technical issue, our team was able to quickly resolve the blocked soil pipe. It's wonderful to know that both operatives were professional, competent, and pleasant, and that the blockage was clearly demonstrated as cleared. We're glad you were very satisfied with the service.
Michael
Dyno-Rod
The engineer turned up on time & gave…
The engineer turned up on time & gave me the quote,which I was happy with, I left him to it & he came back to say he wasn't charging me as the issue was the responsibility of UU! Friendly lad & wouldn't hesitate to call them again if needed. Would highly recommend this company.
July 23, 2026
Unprompted review
Reply from Dyno-Rod - North West
Deborah,
We're so pleased to hear about your positive experience! It's wonderful that our engineer was friendly and that you were happy with the quote. We're glad the issue was identified as a third-party responsibility and appreciate your high recommendation.
Michael
Dyno-Rod
The engineer turned up on time and was…
The engineer turned up on time and was amazing at demonstrating both the issue and its proceeding remediation. The relief of the outcome (of the repair) was extremely satisfying and I would always recommend Dyno rod on this basis
Thank you
July 17, 2026
Unprompted review
Reply from Dyno-Rod - North West
christopher hawkins,
We're delighted to hear about your excellent experience! It's wonderful that our engineer arrived on time and clearly demonstrated the issue and its resolution. We're so pleased the repair brought you relief and satisfaction. Thank you for your recommendation.
Michael
Dyno-Rod
Excellent service timely & efficient…
Excellent service timely & efficient couldn’t recommend highly enough.
July 14, 2026
Unprompted review
Reply from Dyno-Rod - North West
Michelle,
Thank you for taking the time to share your positive experience. We are thrilled to hear that our service was timely and efficient for you. We truly appreciate your kind words and recommendation!
Michael
Dyno-Rod
The engineer who attended appeared to…
The engineer who attended appeared to have little idea on how to address the problem. He took a number of photographs which didn't seem to identify the source of the leakage and seemed to have poor communication skills. He was ready to issue a quote an exorbitant amount without any definition of the work to be carried out. I would seriously avoid this company
June 25, 2026
Unprompted review
Reply from Dyno-Rod - North West
Mr Winstanley,
We are truly sorry to hear about your frustrating experience. We understand your concerns regarding the engineer's assessment and communication. We are reviewing this incident to ensure our team provides clear solutions and fair quotes.
Dyno-Rod
Extremely rude person who answered my…
Extremely rude person who answered my call I can’t believe a company of this stature would employ such a rude customer service representative. The actual gentleman that fixed our drains was amazing but service like this needs to stop.
July 8, 2026
Unprompted review
Reply from Dyno-Rod - North West
Mark Harrison,
We appreciate you sharing your experience. We are concerned to hear about the negative interaction you had with one of our representatives and are addressing this internally. however could you possibly provide the DY-reference number so I can gather the information.
Thanks,
Michael
Dyno-Rod
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