Ordered item, turned up ok. Worked for a while, went faulty within 6 months. Would not honour the warranty, and would not respond to emails. Better to pay the extra from a genuine company
Company replied
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See what reviewers are saying
Behringer Xenyx 302 usb mixer 1. Product in stock - not available quickly anywhere else 2. Price not the cheapest but not unreasonable 3. Good options for shipping. I chose a next working day op... See more
Decent products; delivery time somewhat slower than some of the competition, though bank holidays did not help. The parcel arrived ripped, with an item missing. DY mostly dealt with that satisfactori... See more
I’m a newbie bedroom DJ (2nd time around) and bought a pioneer DJ-400 as a covid boredom buster, I had set up issues and had a long video chat with Dan who talked me through all my issues and got me... See more
Company details
Written by the company
Welcome to DYProAudio.co.uk. We are a Live Sound and DJ retailer specialising in PA systems, Cables, DJ Controllers, Lighting & More! Weather you are a beginner or regular giging musician, we have all the gear that you need from some of the worlds top brands which include Pioneer DJ, American DJ, Chauvet DJ, Equinox, dB Technologies, RCF, FBT, just to name a few!
Contact info
Unit 4 Larkstore Park, TN12 0QY, Staplehurst, United Kingdom
- 01622 910028
- info@dyproaudio.co.uk
- www.dyproaudio.co.uk
3.7
Average
208 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Perfect
Quick, easy, great communication, great price. What more does anyone want. Thank you.
March 31, 2021
Very good!
Very good! Good communication and customer services. Product is brilliant too.
March 24, 2021
Good service and I was kept updated on…
Good service and I was kept updated on the delivery of my item
March 23, 2021
Excellent service
March 20, 2021
Great customer service and very well…
Great customer service and very well priced items. Asked some advice before making my purchase and received quick, helpful and friendly advice. Item came within expected timescales and did the job perfectly.
March 15, 2021
Great product very happy with all…
Great product very happy with all aspects of the transaction
March 8, 2021
Great serivce.
Arrived as described in good time at a great price. Contacted customer services for a potential order issue, but they cleared it up very quickly and efficiently.
March 8, 2021
Trustworthy site quick and easy
Was a bit scared cuz i never ordered from here, came as expected good packaging and the headphones are excellent. Good service tracking id came too and on time.
March 5, 2021
Great service from Dan who kept me up…
Great service from Dan who kept me up to date when the product was back in stock. Arrived within 2 days and free delivery. Highly recommend!
February 26, 2021
All has been sorted very quickly we are very happy with the product and service many thanks
There were bit's missing and the base didn't fit properly so I made some bits to do the job because it was to much hassle to repack it and return it as it was my wife's birthday the next day and she would of been upset
November 30, 2020
Reply from DY Pro Audio | Kent’s Online DJ Equipment Shop
Hi, Please can you get in contact with us so we can rectify this issue? Im sorry that there were parts missing, if you can email us sales@dyproaudio.co.uk and we will do everything we can to make sure is perfect!
Thanks
DYProAudio
Poor delivery experience mitigated by decent customer service
Super late (1 month) delivery, apparently due to supplier (Pioneer) sourcing even though the website said the item was in stock at the time of purchase, which was disappointing. I was kept up-to-date via e-mail, though I did have to prompt for updates most of the time and usually waited a day between replies.
Eventually was compensated for this experience and the item arrived soon after the supplier came through.
November 29, 2020
Arrived early great product
November 23, 2020
All good
Arrived on time and item as described. Yet to use yet as present, but seems ok.
November 19, 2020
Straight forward service.Fast despatch…
Straight forward service.Fast despatch and delivery.
November 6, 2020
Decks
Delighted with the purchase and despite slight delay due to delivery all went as planned.
November 6, 2020
Great service, great choice!
Ordered an active crossover at the weekend & delivered on Friday morning. When I contacted DYProAuido for a delivery update I received a reply almost immediately and given the tracking details of my purchase. I will use again and recommend to others.
October 10, 2020
I’m a newbie bedroom DJ (2nd time…
I’m a newbie bedroom DJ (2nd time around) and bought a pioneer DJ-400 as a covid boredom buster, I had set up issues and had a long video chat with Dan who talked me through all my issues and got me up and running again. The ddj is great but the service was exceptional, I’m confident I will be using the guys at DY Pro Audio long after this ddj has been replaced!
Great service, helpful friendly and professional.
October 2, 2020
Unprompted review
First class services
September 3, 2020
Unprompted review
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