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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and durability, noting that they maintain effectiveness even after numerous washes. Many appreciate the ability to clean effectively with just water, reducing the need for harsh chemicals and making cleaning easier and more environmentally friendly. People frequently highlight the versatility of the cloths for various cleaning tasks around the home and even in professional settings, with many expressing that they wouldn't use any other cleaning products. However, some customers have experienced a decline in product quality over time, specifically mentioning issues with absorbency and the texture of newer cloths. A few reviewers also reported receiving faulty products, such as a floor duster mop with an unadjustable handle.

What people talk about most

Product

Clients share positive opinions on product quality and effectiveness. Many reviewers praise the ability to... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the superior quality and durability of... See more

Based on these reviews

Rated 5 out of 5 stars

I’ve been using E-Cloth for a while now, and I’m genuinely impressed with how durable these cloths are. Even after multiple washes, they maintain their effectiveness and don’t fall apart. They sav... See more

Company replied

Rated 5 out of 5 stars

I have been using e-cloths for many years and have recommended them to family and friends. In trying to pick a favorite I realize that they all are! But in particular the deep clean mop, the dynamo... See more

Rated 5 out of 5 stars

Ecloth earned a permanent spot in my cleaning bag and in my home life. I literally have tried everything from their microfibers, mops, easy click system, face cleansing pads, pet bowl sponge, pet towe... See more

Company replied

Rated 5 out of 5 stars

I have been using E-cloths for many years. The idea of not using chemical cleaners has always been very important to me. E-cloths are brilliant for every cleaning job.In the kitchen, bathroom, windows... See more


Company details

  1. House Cleaning Service

Written by the company

At E-Cloth, we believe in the power of small changes to make a big impact. By swapping out traditional "cleaning" products for our eco-friendly microfibre cloths, you can reduce your environmental footprint and make a positive impact on the planet. Our mission is to make sustainable cleaning accessible to everyone, without sacrificing performance or affordability. With E-Cloth, you can clean your home with confidence, knowing that you're using water-activated cleaning™ that's gentle on the environment and your wallet. Join us in our mission to create a greener, more sustainable world, one clean home at a time.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

103 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Simply Clean!

I have always had an aversion to intense scents and strong chemicals so love cleaning with e-cloth. It’s as simple as water-wipe-sometimes repeat. We use almost the full lineup and highly recommend everything e-cloth.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Very useful

I use the floor mops and dusters on hard floors. I like to damp dust and the ordinary cloths are fine. I use the glass cloth for windows and my spectacles.

April 13, 2026
Unprompted review
Rated 4 out of 5 stars

Love the cloths

Love the cloths. Refer them to all my friends. The only thing I wish is that they had the green and
Daffodil Yellow and the Green Multi Purpose cloth that were not only in the bundle. Would like to buy them individually.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

I won a raffle and there was a pack of…

I won a raffle and there was a pack of E-cloth cleaning cloths in it. I had no idea about the brand. I read the directions and started to use them. I was instantly sold, cleaning with just water, it was amazing. I got on their website and saw all the different products they sell. I ordered a mop and dusting wand. I also ordered a pack of Microfiber cloths from Amazon. Not all microfiber is the same, they were nowhere near the quality of E-cloth!! I am a customer for life. I should be a tester
For E-cloth products, I think I own everyone they make.

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

Sustainable pet-friendlt cleaning!

I came across the E-Cloth mop when searching for more sustainable, pet-friendly ways to keep my house clean and tidy. I also live in a small house so having a big bulky mop isnt ideal (this mop can be stored so easily when its retracted).

I was curious how well it would actually clean my floors with just water but I must say I have been pleasantly surprised. Its perfect for everyday use, especially with muddy paws running about the house 🐾

Ive been 100% sold on this item and plan to buy more E-cloth products on payday 😍

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing cloths

Amazing cloths! We especially like the window and mirror cloth and it works so well! Clear and not smeary no matter what!

March 22, 2026
Unprompted review
Rated 5 out of 5 stars

Best cloths

I have all the microfiber towels and love them all, love the shower towel and glass towels too, they work so well together I recently purchased a bundle of the mop and absolutely love it I basically love all my E cloths and the dusting towel and dusting mit are a game changer will always use your products and recommend them too. Feel free to send me anything to try out
Thank you 😊

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

I love E-clothes!

I love E-clothes!! I especially love their window washing system!! I ALWAYS get a streak less finish to the windows!!! It’s great on the house as well as the car windows. I also love their multi-purpose cleaning cloth and their floor system especially on my wood floors!! I give sets to young women at bridal showers and weddings. The sets make great gifts!!

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Quality cleaning alternatives

I have not only stocked my own home but also given numerous e-cloth items to my family. The products are well made and I love being chemical free in my home. I love the mops and the kitchen sponges especially.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent cleaning clothes!!

E-cloth has produced excellent cleaning cloths! The quality is superior and they last for a several years! They really work!! The stainless steel and window cleaning and polishing cloths are a dynamic duo when used together!!

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

I love these products!

I love these products! I have been using them for years. I especially love the general microfiber cloths, the glass cleaning cloths and the deep cleaning floor mop. I use them all; the cloths in the kitchen and bathroom every day and the mop almost daily in both kitchen and bathroom.

March 7, 2026
Unprompted review
Rated 5 out of 5 stars

Professionals use E-cloth

I own a cleaning company and we use E-cloth microfiber cloths for every client and every job. I’ve researched and tested dozens of microfiber cloths and hundreds of recommended cleaning cloths and E-cloth is the best value for the money. I’ve even gifted kits to many clients to use for themselves and everyone is always delighted.

February 22, 2026
Unprompted review
Rated 5 out of 5 stars

E-cloths are wonderful

E-cloths are wonderful! I tell everyone about them. My sister, daughter, friends have all bought them.

February 16, 2026
Unprompted review
E-Cloth  logo

Reply from E-Cloth

Hi there, thank you so much! We’re so grateful you’re sharing E-Cloth with your sister, daughter, and friends. That truly means the world to us.

Rated 4 out of 5 stars

I started using E-Cloth a few years ago

I started using E-Cloth a few years ago, and in those days, I was just amazed at how good the density of the microfibres enabled such a clean and streak free, "non-residue" finish. I used "General Purpose" cloths for everything. Then one day, I noticed that one side of the lastet cloth I had bought seemed to have "lost" it's fibres whereas, on the original ones, both sides had been the same!
I assumed that this was a typical ploy, similar to reducing the quality of the chocolate in a chocolate bar, in order to reduce manufacturing costs but retain the customer by charging the same price.
I ws shocked that E-Cloth had pulled the wool over my eyes, in the sense that I was still paying the same amount of money for "half" the quality, as it were. This angered me, but I continued to use the cloth until it wore out (sooner!). When I bought the next one, I was interested to see whether it was made the same, in case I'd previously just got a "one off" that had escaped the"Quality Control" department. Alas, this wasn't the case, and realised that this was the "new normal" However I have continued to use the product as the cloths are generally still better quality than similarly marketed "microfibre" cloths. This is the reason that you now only get 4 stars instead of 5. I have tried various other items in the range, with varying results. However, generally, E-Cloths are still reasonably good quality (even if more expensive than other) products. Personally, I would generally prefer to have the original quality retained and pay more, than to find that companies assume that people will put up with (and unfortunately, are generally successful in getting away with) these manouvres.

January 9, 2026
Unprompted review
E-Cloth  logo

Reply from E-Cloth

Hi there, thank you for taking the time to share such thoughtful feedback. We’re sorry to hear about your disappointment, and we truly value you pointing this out. Feedback like yours is important to us, and we do take it into consideration as we continue to review and improve our products. We appreciate your continued support and honesty.

Rated 1 out of 5 stars

My first order -never received.

Ordered 30th December, only half my order has turned up
Several emails sent to chase this up and told its most likely on its way / new year delaying delivery. Sorry but it’s clear to me there has been an error
Continually asked to send a photo of the starter pack that arrived (why??) and no offer of any refund or replacement to be sent out.
So I am still waiting for half my order.
First time ordering with e cloth and not sure I would order again due to this hassle.

December 30, 2025
Unprompted review
E-Cloth  logo

Reply from E-Cloth

Hi there, we’re very sorry for the frustration this has caused. Delays like this can occasionally happen over the holidays, but we completely understand how frustrating that is.

We truly appreciate your patience and for giving us a chance to make this right.

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