i have applied an urgent IDP during the working hours around 3pm but till now i did not receive IDP .i must travel today so i applied in urgent basis though i paid 20 EURO more .still not received... See more
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I have just received my 10 years driving license . I have wished that there are more than 5 stars to evaluate your services . Mr. Steve amazing corrected my application in almost no time , very pleasa... See more
Company replied
A friend had used this service during our last trip to Spain and I was pleasantly surprised how effortless the process was for him. Hence, I decided to give this a shot for our upcoming US trip and... See more
Just had a massive meltdown as didn't realise i needed an IDC for our flight tomorrow morning to the US and i have an italian drivers licence. Steve was helpful, polite, super patient and efficient as... See more
Company details
Information provided by various external sources
ITCA is authorized to issue the International Driver's License, also called International Driving Permit (IDP),. All nationals can apply now for the International Driver's License using any laptop or smartphone. Official price 26.99$, free & expres...
Contact info
Bahcelievler Mah. Ferit arsan sk. No:7 1, 34000, Istanbul, Turkey
- +905385437764
- support@e-itca.org
- www.e-itca.org
3.7
Average
215 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Appreciate your service especially Mr…
Appreciate your service especially Mr steve
July 18, 2023
Unprompted review
Went out of their way
I had to have my application handled urgently but somehow didn't include it in my order. I was helped for free at the last minute when it was a busy time of the year. Great service, highly recommended.
July 14, 2023
Unprompted review
Terrible customer service
Terrible customer service. My ITCA IDP was rejected in the car rental company. I asked for a refund and they said there is no proof. They finally agreed on a partial refund minus 30%, but went MIA and has ignored all my emails since. I have yet to receive a refund and could not get a refund from the car rental too. Do not purchase from them!!
June 13, 2023
Unprompted review
Reply from ITCA Association
Dear Sir/Madam
Please accept our sincere apologies,
We are ready to refund you in full even but please call me in our operation whatsapp to solve it and make up for you, emails sometimes have issues and not received or in spam due to high security system, I searched but didn't find it even here looking for your email but didn't find, we are here to assist you, my name is John WhatsApp's operation number: +44 7572286019
Steve was a very fast and speedy help…
Steve was a very fast and speedy help in getting my IDP in 15 min!
July 8, 2023
Unprompted review
It's a bad agency..
It's a bad agency... There IDP not valid in Europe... They asked, it valied but absolutely not... Wasted my time and money ₹6400. I not suggest these types of agencies ever.. if any one have doubt I will give proof of polish government reply when I submitted idp.
June 27, 2023
Unprompted review
Reply from ITCA Association
Dear Sir/Madam
Sorry for that, but, must be something wrong we never been reject it, we are trying to reach you but we couldn't, it must be some other reason out of our hand, our IDP never been reject it, it is issued based on both UN Conventions 1949 and 1968
Please contact us on our operation number, Mr John waiting for you, we will make it up for you, we tried to call you on your whatsapp, but we couldn't reach you, please give your GRN reference number 2292 and ask for Mr John to refund you due to the police report.
NOT THE SERVICE THEY ADVERTISE!
Company promised an IDP acceptance within 15 minutes and email docs within 1 hour. Failed. Claimed refund to company through paypal and then had an email the next day after it was too late. lost my car rental as a result. When I aksed for support on WhatsApp they were closed and then abused me when I asked for a refund.
I have full evidence including screenshots from WhatsApp to provide Trustpilot, Paypal and my credit card company.
I disputed with Paypal and they've found in my favour and given full refund. Thank you Paypal!
ITCA have flagged my review, I have evidence to support my assertions here.
June 21, 2023
Unprompted review
Reply from ITCA Association
We hope if there is s court here in this review website to ask the other side of this story what was happened to see who is here the right and who is wrong. We keep contacting you to solve your issue even the refund but didn't accept it and till this moment we offer you to make it up to you and even print the softcopy you request it and ship it to your location address for free but you don't untill we believe you are one of our competitors and just want to add a bad reviews here to damage our name
Fastest way to get an international drivers license!
Steve and the service was very fast and efficient. I was afraid the soft copy wouldn’t work to rent a car, but it worked perfectly and was accepted in Germany! Thank you so much, really saved our trip!
June 27, 2023
Unprompted review
Thanks ITCA I got my International…
Thanks ITCA I got my International Driving Permit shipped on time here in 🇨🇦🇨🇦🇨🇦...Very fast👍👍👍... I would recommend everyone to get yours permit too at ITCA... Thank you and Godbless.
June 20, 2023
Unprompted review
very helpful
my email could receive the first due to the size for the good quality.
John was very helpful to send it in different sizes to my other emails address.
May 25, 2023
Unprompted review
A joyful having quick and smooth services
This has been a really quick and smooth process. Steve has been helpful in updating and educating me about the process. I have never been so happy about anything then I am right now and all thanks to ITCA.
May 19, 2023
Unprompted review
Very Fast service and Delivery
April 19, 2023
Unprompted review
I made a mistake and forgot to add the…
I made a mistake and forgot to add the rush option to my order. And I was a little bit panicked since we were flying out within the next 3 hours. Luckily, I was able to call Steve and he made sure I got my email copy within 30min. Thanks for making this happen.
April 18, 2023
Unprompted review
Very good organisation
Very good organisation with punctual delivery! The team helped me in all my queries and are very proactive. Thank you
April 15, 2023
Unprompted review
Actually I’m applied for a wrong…
Actually I’m applied for a wrong category of ITCA card.Then when I know that suddenly I send them a msg for them.
Within a one hour I got the right one I need.So I appreciate that and I’m very happy when I received.
Thank you for your fullest support.
March 30, 2023
Unprompted review
Amazing, fast service.
Spoke to John on a Saturday afternoon, who guided my through the application form. By Tuesday I received the hardcopy and was delighted how quickly it had arrived. Would recommend to everyone. Amazing job.
March 26, 2023
Unprompted review
THIS IS ONE OF THE BETTER SITES.
THIS IS ONE OF THE BETTER SITES; POST BREXIT AND K-13 OD DUTCH NATIONALS; IN VIOLATION OF WITHOUT LET OR HINDRANCE; AOPA.INT - FAA - ICAO - IATA FOR INFILTRATIONS; THE BRITISH HAVE PROCLAIMED PURPORTING TO SEP 28 2021 THAT A DOMESTIC PERMIT IS NOT REQUIRED; SPECIAL OCCUPATION LICENSE PURSUANT TO INFILTRATION OF TRADE UNION 18 USC § 1832 > 10 PERCENT SHAREHOLDER; SEE BRITISH ATTAINER AND ARTICLES VIII - XXXXI - YOU DO NOT NEED A DOMESTIC DOCUMENT
January 27, 2023
Unprompted review
I was stopped by police
I was stopped by police and due to a recent rule change the IDP became mandatory in the country I was visiting without my knowledge. I was lucky enough to find the ITCA website and applied for an emergency IDP which I received promptly. Suffice it to say they helped me avert a major crisis and severe complications with the police. Excellent customer service.
January 10, 2023
Unprompted review
Appreciate your services!!!
I will not hesitate to say your services are The Best !!!!
Quality wise , Economical and of-course very fast service !!!
Thanks
December 22, 2022
Unprompted review
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