ITCA AssociationReviews 

215
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

i have applied an urgent IDP during the working hours around 3pm but till now i did not receive IDP .i must travel today so i applied in urgent basis though i paid 20 EURO more .still not received... See more

Rated 5 out of 5 stars

I have just received my 10 years driving license . I have wished that there are more than 5 stars to evaluate your services . Mr. Steve amazing corrected my application in almost no time , very pleasa... See more

Company replied

Rated 5 out of 5 stars

A friend had used this service during our last trip to Spain and I was pleasantly surprised how effortless the process was for him. Hence, I decided to give this a shot for our upcoming US trip and... See more

Rated 5 out of 5 stars

Just had a massive meltdown as didn't realise i needed an IDC for our flight tomorrow morning to the US and i have an italian drivers licence. Steve was helpful, polite, super patient and efficient as... See more

Company details

  1. License Bureau

Information provided by various external sources

ITCA is authorized to issue the International Driver's License, also called International Driving Permit (IDP),. All nationals can apply now for the International Driver's License using any laptop or smartphone. Official price 26.99$, free & expres...


Contact info

3.7

Average

TrustScore 3.5 out of 5

215 reviews

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No history of asking for reviews

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Replied to 66% of negative reviews

Typically replies within 1 month

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3.7

All reviews

(215)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

It worked! Just take note of when they are open if your request is urgent.

They were closed(not so clear what time zone they are basing working hours off of) so my application wasn't being answered in the 15 minutes as the site promised. However, someone answered through the phone number listed for whatsapp(link didn't work and calling the number with phone didn't work, but copy/pasting the number into whatsapp did). The man who helped let me know they were closed, but he called a center to see if they could put my international license through since I ordered to be "urgent". It took another half an hour, but they sent it by email and I was able to rent the car I had paid for, but denied because I didn't have the International license(Spain).

So, website a bit unclear, but their service was great and it worked for me!

November 22, 2022
Unprompted review
Rated 5 out of 5 stars

Relayable and recognized

There was some tollerable delays due to corrections. The selection of Catagory of vehicle allowed to select only one category of vehicle and it is confusing.
But over all you can trust them. Even if something goes wrong they will respond and help you.

November 21, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent support

When i have done my application for inter national licence I have got some mistake from my side. But when I contact ITCA support service , they have helped me to clear it . Such a wonderful experience. Really amazing

November 20, 2022
Unprompted review
Rated 1 out of 5 stars

I took the service on Wednesday but no update

I took the service on Wednesday, I got a mail that my license will be received in 48hrs but till now no update.. I already started my journey

November 12, 2022
Unprompted review
ITCA Association logo

Reply from ITCA Association

Please remove this comment, as it was your email out space issue and we keep emailing you in this regard, please contact us on our operation WhatsApp number to solve it and if we are mistaken we will refund you the full amount.
+447856689001

Rated 1 out of 5 stars

Everytime I email them I get a…

Everytime I email them I get a automated email telling me to use WhatsApp. So I use WhatsApp and its got an automated reply saying "Thank you for your message we will respond as soon as possible, unless you pay for Sat Sun service. We will respond as soon as possible" - But I get that message all the time, during weekdays too. I came on here since I was thinking I had been scammed. I think genuine since its a .ORG, so should be ok. I think they need to invest in a proper CRM and get some staff

November 10, 2022
Unprompted review
ITCA Association logo

Reply from ITCA Association

We responded to all your requests and even keep reminding you by email to send your missing license attachment in your submitted application with several kind reminders, once you requested the payment link on Whatsapp to pay the shipping fees we sent it twice to your both emails and you even didn't see it in your email, so who is not responding.
We have all the proofs and wish to have attachments here to add it for everyone to see them..
Still, we can provide you with any service protecting our name and reputation.
Please contact Mr Steve who handle your case right now, Kindly?

Thanks
ITCA Team

Rated 5 out of 5 stars

You need to read this

Anyone looking for IDP and not sure whether to trust ITCA or not, please stop researching and simply get their service. This is the best option for IDP. Absolutely genuine.

I got my IDP in less than one hour and was helped by a representative names Steve, he was amazing and extremely patient with all mt questions and in no time i had my permit sitting in mails.

Thanks you just loved your service.

September 30, 2022
Unprompted review
Rated 5 out of 5 stars

Need a replacement for a UK issued IDP (1949)

My UK Post Office issued IDP (1949 Convention) is expiring 31 October 2022 whilst I am overseas. Thanks to the useless ex-Transport Minister Grant Shapps you can no longer apply to replace the document by writing to the AA or RAC. This idiot of an MP loves to make difficulties for the UK citizen motorist he introduced IDP applications only in person at a Post Office in UK. He is also the instigator of the deadly smart motorways in UK. Anyway a quick Internet search revealed ITCA Association who can issue an IDP by application on line and for choice of several extended periods rather than the 12 month one from the UK Post Office. My online application was quickly approved and authorised. An email was received with a soft copy of the ITCA IDP plastic drivers permit and a download for the latest international road signs. My hard copy of the IDP and plastic drivers permit arrived by Courier Service within the week. The only criticism I have of ITCA is the non response to an email I sent them requesting my soft copy of the IDP booklet. The service is a bit expensive Euro103 for a 3 year IDP delivered by Courier Service as opposed to the £5.50 for a 12 month IDP issued by the UK Post Office. However if you are stuck overseas and need an IDP then I recommend ITCA as the go to guys to get one. Well done indeed ITCA. Thank heavens Grant Shapps has lost his Ministerial post, he needs to be voted out at the next General Election.

October 9, 2022
Unprompted review
Rated 5 out of 5 stars

If there was a 6 star 🌟 option

If there was a 6 star 🌟 option, I would have selected it. John helped me first thing this morning addresssing a major issue with my card. He was courteous on the phone and expeditious in his actions. Thanks!!!

October 13, 2022
Unprompted review
Rated 5 out of 5 stars

ITCA John

John was extremely helpful even when I had difficulty making the payment or missed selecting the 15 mins option. I got my idp in 15 mins and John helped me all the way along during the process.
Highly recommended!

October 11, 2022
Unprompted review
Rated 5 out of 5 stars

ITCA is AMAZING!

ITCA is AMAZING!! Got me my license in a matter of hours when I was stranded in Saudi Arabia trying to get transportation. And this was on a Sunday! Thank you for being there for me when I really needed someone.

October 9, 2022
Unprompted review
Rated 1 out of 5 stars

Very poor customer service

Very poor customer service . Applied for urgent processing under 15 minutes in their openings , no IDP issued after so many hours and no reply of emails. Will not recommend it to anyone. Worst service ever

October 5, 2022
Unprompted review
ITCA Association logo

Reply from ITCA Association

Dear Sir/Madam
SORRY FOR THE INCONVENIENCE..
Please contact our operation manager Mr John, he must help you out yo can find him immidiatly on this whatsapp number: +44 7856 689001
NOW PLEASE, CALL US...

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