eMagnets UK Reviews 3,274

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently delighted with both the products and the service received, often highlighting the helpfulness of the staff in advising on orders. The delivery service is frequently praised for its speed, with many orders arriving the next day or in a short timeframe, and items are often described as being well-packaged and in good condition. People appreciate the high quality of the products, noting that they match specifications and expectations, with some even finding the magnets stronger than anticipated. The ordering process is generally found to be easy and hassle-free, contributing to an overall positive experience. However, some customers also noted that delivery charges could be expensive, particularly for small items, and that the cost was not always clearly displayed until the purchase was completed. A few other people also felt that the delivery period for stock items was excessive and that the website was not always easy to use.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting exceptionally fast and... See more

Product

Reviewers highlight positive aspects of product, consistently praising the high quality and power of the... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the high quality of the products,... See more

Order

Clients share positive opinions on the ordering process, highlighting its ease and efficiency. Customers... See more

Service

Consumers find service to be positive, with many reviewers expressing delight with both the product and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great company to deal with. The magnets they recommended worked perfectly on my pull out larder unit,saving over 200 pounds and fitting cost of new one. Really delighted with both the product and s... See more

Rated 5 out of 5 stars

Very helpful on the phone advising me exactly what size magnets to order. I was also impressed with how quickly the order was fulfilled and posted. It arrived the next day! Thank you from a very satis... See more

Rated 5 out of 5 stars

Website easy to use, excellent service from the company, order processed, dispatched and delivered im short order. Ordered on a Sunday and my order was delivered the following Tuesday. Magnet specs... See more

Company replied

Rated 5 out of 5 stars

Very helpful pre-purchase telephone contact, and excellent on-line purchase experience and delivery. Product exactly as I expected it to be. Just have to have it fixed to new aluminium door and brick... See more

Company replied


Company details

  1. Fastener Supplier
  2. Equipment Supplier

About eMagnets UK

Written by the company

E-Magnets: Your Specialists for High-Quality Magnets

As a leading magnet supplier, we've been providing magnets and magnetic solutions to a growing customer base for over 60 years.

Our commitment to quality has made E-Magnets a trusted name in the industry, serving both large corporations and smaller businesses alike.

From OEMs and distributors to universities and researchers, we offer a diverse range of magnetic products tailored to your specific needs.

Our experienced team works closely with customers to understand their requirements and deliver solutions that exceed expectations.

Looking beyond Europe, we've expanded our reach to serve customers in Africa and the Middle East.

With a strong network of agents, we're dedicated to providing exceptional service and support wherever you are.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very prompt delivery

Very prompt delivery. Very well and securely packed. Really pleased with the quality of the magnets and with the fact the were packed in a very secure resealable container to keep them safe and prevent them coming into contact with stray bits of ferrous metal. All in all, very pleased with the whole delivery and product.

March 19, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look