eMagnets UK Reviews 3,274

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently delighted with both the products and the service received, often highlighting the helpfulness of the staff in advising on orders. The delivery service is frequently praised for its speed, with many orders arriving the next day or in a short timeframe, and items are often described as being well-packaged and in good condition. People appreciate the high quality of the products, noting that they match specifications and expectations, with some even finding the magnets stronger than anticipated. The ordering process is generally found to be easy and hassle-free, contributing to an overall positive experience. However, some customers also noted that delivery charges could be expensive, particularly for small items, and that the cost was not always clearly displayed until the purchase was completed. A few other people also felt that the delivery period for stock items was excessive and that the website was not always easy to use.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting exceptionally fast and... See more

Product

Reviewers highlight positive aspects of product, consistently praising the high quality and power of the... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the high quality of the products,... See more

Order

Clients share positive opinions on the ordering process, highlighting its ease and efficiency. Customers... See more

Service

Consumers find service to be positive, with many reviewers expressing delight with both the product and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great company to deal with. The magnets they recommended worked perfectly on my pull out larder unit,saving over 200 pounds and fitting cost of new one. Really delighted with both the product and s... See more

Rated 5 out of 5 stars

Very helpful on the phone advising me exactly what size magnets to order. I was also impressed with how quickly the order was fulfilled and posted. It arrived the next day! Thank you from a very satis... See more

Rated 5 out of 5 stars

Website easy to use, excellent service from the company, order processed, dispatched and delivered im short order. Ordered on a Sunday and my order was delivered the following Tuesday. Magnet specs... See more

Company replied

Rated 5 out of 5 stars

Very helpful pre-purchase telephone contact, and excellent on-line purchase experience and delivery. Product exactly as I expected it to be. Just have to have it fixed to new aluminium door and brick... See more

Company replied


Company details

  1. Fastener Supplier
  2. Equipment Supplier

About eMagnets UK

Written by the company

E-Magnets: Your Specialists for High-Quality Magnets

As a leading magnet supplier, we've been providing magnets and magnetic solutions to a growing customer base for over 60 years.

Our commitment to quality has made E-Magnets a trusted name in the industry, serving both large corporations and smaller businesses alike.

From OEMs and distributors to universities and researchers, we offer a diverse range of magnetic products tailored to your specific needs.

Our experienced team works closely with customers to understand their requirements and deliver solutions that exceed expectations.

Looking beyond Europe, we've expanded our reach to serve customers in Africa and the Middle East.

With a strong network of agents, we're dedicated to providing exceptional service and support wherever you are.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lowest price

Lowest price, good quality and very fast delivery.

July 26, 2024
eMagnets UK logo

Reply from eMagnets UK

Thank You for the 5-star review and your order!

Rated 5 out of 5 stars

Amazing

Amazing
Very useful

July 17, 2024
eMagnets UK logo

Reply from eMagnets UK

Thank You for the 5-star review and your order!

Rated 5 out of 5 stars

Quick delivery

Very quick delivery and good product

July 18, 2024
eMagnets UK logo

Reply from eMagnets UK

Thank You for the 5-star review and your order!

Rated 5 out of 5 stars

Positive experience

Products lived up to my expectations, having read the description from the web page.
Delivery and packaging were both good. Should I need more I will be happy to do business again.

July 7, 2024
eMagnets UK logo

Reply from eMagnets UK

Thank You for the 5-star review and your order!

Rated 5 out of 5 stars

eMagnets

Prompt delivery with no problems. Always a pleasure to deal with eMagnets.

July 6, 2024
eMagnets UK logo

Reply from eMagnets UK

Thank You for the 5-star review and your order!

Rated 5 out of 5 stars

Great prompt service

Great prompt service
Speedy delivery
Good price compared to competitors

June 20, 2024
eMagnets UK logo

Reply from eMagnets UK

Thank You for the 5-star review and your order!

Rated 4 out of 5 stars

The GOOD

The GOOD: Order process was smooth; nice product; fast shipping.

The BAD: Incredibly high shipping costs (from UK to USA) for a very small item. The specific magnets that I need, are not being produced/restocked. I purchased that last ones in stock, but wanted to purchase a larger quantity, especially considering the unbelievably high shipping costs.

Nice products, just wish the magnets that I use were still produced.

June 17, 2024
eMagnets UK logo

Reply from eMagnets UK

Thank you for taking the time to share your thoughts with us. We're delighted to hear that you found the order process smooth, appreciated the quality of our product, and enjoyed fast shipping. Your positive feedback is greatly valued!
However, we sincerely apologise for the inconvenience caused by the high shipping costs and the unavailability of the specific magnets you require. We understand how frustrating it can be when desired products are out of stock, especially when you're looking to purchase in larger quantities.
Please rest assured that we are actively working with our factory to restock popular items and improve our shipping options. Your feedback is crucial in helping us enhance our services.
If there’s anything else we can assist you with or if you’d like to discuss placing a larger order for the part in question, please don’t hesitate to reach out. We truly appreciate your support and hope to serve you better in the future.

Rated 5 out of 5 stars

Quick and helpfull

Delivery was quick and the company was helpfull in selecting the right product for my needs. parts were relativly inexpencive too.

June 17, 2024

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