EAST ANGLIA GROUP LTD Reviews 28

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Needed some electrical and boiler work completed very quickly. Karl and his team were swift and efficient and doing the work. I would use them again without hesitation.

Rated 5 out of 5 stars

Ed and his team are responsive, helpful and efficient. We have used their gardening, cleaning and electrical services which have all been carried out to an extremely high standard. Communication is ex... See more

Rated 5 out of 5 stars

We live in Woodbridge, but regularly work in London, have a holiday let in Suffolk, and also a dog... Ed, Charlene & the team do a great job working & cleaning around our ever changing schedule on all... See more

Rated 5 out of 5 stars

This Company have just removed all the moss from my roof tiles and sealed them. They have cleaned all UPVC soffits gutters & windows. Also they cleaned a very dirty conservatory roof. All done to a... See more

Company replied

Company details

  1. Plumber
  2. Electrician

Written by the company

At East Anglia Group ltd, we pride ourselves on delivering a comprehensive suite of services marked by exceptional communication and unwavering reliability. From our meticulous East Anglia Cleaning team to the adept craftsmanship of fully accredited electricians, plumbers, and skilled handymen, experience professionalism that transforms spaces with a commitment to great communication and reliability."


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

28 reviews

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Rated 5 out of 5 stars

Efficient and swift service

Needed some electrical and boiler work completed very quickly. Karl and his team were swift and efficient and doing the work. I would use them again without hesitation.

April 3, 2025
Unprompted review
Rated 5 out of 5 stars

I have used East Anglia Cleaning…

I have used East Anglia Cleaning Services for one year now to manage a holiday let, 12 bed change over. Ed and the team are hugely attentive, their work always of a high standard and flexible to changing circumstances. I cannot recommend them highly enough.

August 27, 2024
Unprompted review
Rated 5 out of 5 stars

Great Company for cleaning and other maintenance jobs

We had a really good experience with Ed and his team and highly recommend them for professional clean, odd jobs and decorating. Ed was like our one stop shop. I originally approached him to carry out an end of tenancy clean and he ended up decorating the flat, servicing the boiler, clearing the gutters and many other repairs. We will definitely use them again

May 3, 2024
Unprompted review
Rated 5 out of 5 stars

Five star service overall. Recommend without hesitation

Great experience! Fast, efficient, professional service overall. Ed was great. He advised me throughout the process and was very friendly and helpful.
Ben arrived to install the shower right on time and was brilliant. He left no mess or rubbish . The experience couldn’t have been better. I am now up and running and everything was made so easy.
I will use this company again and again and recommend without hesitation. Thank you

April 26, 2024
Unprompted review
Rated 5 out of 5 stars

Flexible & personal

We live in Woodbridge, but regularly work in London, have a holiday let in Suffolk, and also a dog... Ed, Charlene & the team do a great job working & cleaning around our ever changing schedule on all of them! Highly recommended if you want an efficient, but personal & flexible service. Simon

April 11, 2024
Unprompted review
Rated 5 out of 5 stars

Thumbs up from us!

Ed and his team are responsive, helpful and efficient. We have used their gardening, cleaning and electrical services which have all been carried out to an extremely high standard. Communication is excellent and I know I can contact Ed with any queries and they will be resolved quickly. We are delighted to have found East Anglia Group to help with our holiday let and recommend them highly!

March 7, 2024
Unprompted review
Rated 5 out of 5 stars

East Anglia managed boiler service…

East Anglia managed the boiler service and gas certificate for my holiday let recently. They were super efficient and carried out the work within a few days of my request. The whole experience was exactly how you would want things to be done. I have found them to be very responsive and helpful on emails and clear on pricing and plan to use them for the day to day management of my holiday let in the future.

February 21, 2024
Unprompted review
Rated 5 out of 5 stars

Great cleaning company !

Ed and his team have been cleaning my holiday let for several months now. I have had great reviews about the cleaning - the last guest wrote ‘spotlessly clean’ Ed has helped on several occasions with guest needs light bulbs, heating and bringing kindling. I can highly recommend the company, friendly, flexible and very good communication and most of all great cleaning

February 4, 2024
Unprompted review
Rated 1 out of 5 stars

Professional but very, very, expensive

The company is professional, but their prices are very very high. I was charged £150 to wash some bed linen.

February 3, 2024
Unprompted review
EAST ANGLIA GROUP LTD logo

Reply from EAST ANGLIA GROUP LTD

Hi Ben,

Thank you for taking the time to leave a review on our page and we are pleased you found our company professional. We are sorry you found our pricing very high, however you were completely aware of our prices before deciding to go ahead with our services.

'£150 to wash some bed linen' is a very deceiving comment as this implies it was just a couple of bed sets which was not the case. We were instructed by you to wash, dry and press a very large amount of linen for your holiday let and you were sent a list of our linen prices before this service commenced. At no point did we try to conceal our prices from you, so again we are very confused as to why you would choose to go ahead with our services and act surprised when your invoice was due.

Furthermore, after you had emailed us to advise you would no longer like to carry on using our services and had sent a rude email when the invoice was sent, you then asked if we could actually continue supplying our services for just one more changeover at your holiday let despite your view of our pricing.

We would finally like to add our pricing is in line with our local competitors. We wish you all the best and every success with your holiday let. If you would like to discuss this further please do not hesitate to call us.

Kind regards,

East Anglia Cleaning.

Rated 4 out of 5 stars

Pleasant staff

Pleasant staff . Some misunderstanding with requirements but Ed resolved issue . Would use again .

October 6, 2023
Unprompted review
Rated 5 out of 5 stars

Thank you Ed and Team!

Ed and his team have been wonderful with taking on the changeovers of my bell tent glamping business. Like me they have high standards so it's great I can just let them get on with it!
Ed is alway just a phone call away if there are any problems!

August 30, 2023
Unprompted review
Rated 5 out of 5 stars

End of Tenancy Clean

East Anglia Cleaning carried out an end of tenancy clean for me, which was left in a poor state. Maureen and Tanya have done an amazing job, including an incredible oven clean! I would definitely recommend!

August 21, 2023
Unprompted review
Rated 5 out of 5 stars

Holiday Let Housekeeping

East Anglia Cleaning are doing a fabulous job providing the housekeeping service for my holiday let. They provide a high standard service with meticulous attention to detail and are a very approachable and flexible company in providing this support for my business needs. Really lovely people to be working with.

August 12, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent bungalow clean

An excellent company that did an excellent job. This was a bungalow that had been left for many months with no attention paid to it and was in a terrible state. Two lovely friendly ladies tackled it valiantly and professionally and it now looks and smells wonderful, ready to sell. I’d definitely recommend them

July 21, 2023
Unprompted review
Rated 5 out of 5 stars

efficient and effective clean

My experience could not have been better.
Ed replied promptly to a request for a builders clean, and subsequently communicated quickly and effectively
The team of cleaners were timely, efficient and polite... I would definitely recommend them.

June 22, 2023
Unprompted review
EAST ANGLIA GROUP LTD logo

Reply from EAST ANGLIA GROUP LTD

Thank you for taking the time to leave us such a nice review! We are really pleased you were happy with our end of build cleaning service!

Kindest regards,

EAST ANGLIA CLEANING LTD.

Rated 4 out of 5 stars

Thanks for a really prompt response and…

Thanks for a really prompt response and a great clean. Cleaner was very professional and helpful.

June 5, 2023
Unprompted review
EAST ANGLIA GROUP LTD logo

Reply from EAST ANGLIA GROUP LTD

Firstly, thank you for taking the time to leave a review on our services! We are so pleased to hear you were happy and it was a pleasure to provide this service to your property.

Kind regards,

EAST ANGLIA CLEANING LTD.

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