My experience was impressive. Everything went very well, Pro Tools works great, and they helped me perfectly with redeeming the license for my products. They showed a lot of patience and were alwa... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good to be able to buy from an independent company, with that personal touch. They offered me a better price than their competition & a really friendly, helpful ordering experience. Great communicatio... See more
Company replied
Eastwood are excellent. They always provide speedy quotes even outside of conventional working hours. When we order the items arrive very quickly and their prices are always super competitive. They ar... See more
Company replied
Excellent! The Genelec sub was shipped within a few days and arrived in perfect condition. I was kept informed of the process throughout. Will definitely use again in future!
Company replied
Company details
Written by the company
Eastwood Sound & Vision are specialist suppliers of professional audio and video equipment. Buy online today, and get FREE delivery on all orders over £249!
Contact info
11 Freston Gardens, EN4 9LX, Barnet, United Kingdom
- 020 3137 2901
- info@eastwoodsoundandvision.com
- www.eastwoodsoundandvision.com
4.9
Excellent
990 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I sent a query via email about…
I sent a query via email about obtaining a certain licence. Received a personal reply that sorted everything out. Good price. Everything as I'd hoped for.
August 28, 2025
Reply from Eastwood Sound & Vision
Hi Kevin, We are extremely thankful for your 5-star review. We are so pleased that you received the ESV 5-star service all of our customers deserve. Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team
EXCELLENT SERVICE
It was an emergency situation for me. Needed an Item to use for an event. so I search up on line and I found this company. I contacted them and they told me it’s in stock I requested to collect the item as I needed it that very day and delivery is not an option. They agreed for me to collect the items. I made a payment and went to collect the item. Upon arrival I accidentally knocked down their premises wall to my surprise the gentleman man was calm about it and said I shouldn’t worry, mind you I was already stressed out. He nicely handed the item over to me and I left. The item works really well, good quality and better price than any other. One of the EXCELLENT customer services I’ve ever seen and good quality products. I will buy again!!!
August 20, 2025
Unprompted review
Reply from Eastwood Sound & Vision
Hi Fatmata, We are extremely thankful for your 5-star review. As a small company we are able to give a more personal service which is something we pride ourselves on. We are so pleased that you received the ESV 5-star service all of our customers deserve. Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future ( although our wall might not :) ). All the best, The ESV Team
Fabulous first time experience buying…
Fabulous first time experience buying from this company. Goods were despatched efficiently and on time and were received in perfect condition.
I would buy again from this company without any hesitation. Well done.
August 11, 2025
Reply from Eastwood Sound & Vision
Hi Alan, Thank you very much for your 5-star review. We are always very grateful to hear from our customers, especially when their experience has been such a positive one. We do hope you decide to return to us and we look forward to serving you again in the future. All the best, The ESV Team
Good price and excellent product
Good price and excellent product, really happy with my purchase
July 31, 2025
Unprompted review
Reply from Eastwood Sound & Vision
Hi Juan, Thank you very much for your 5-star review. We are always very grateful to hear from our customers, especially when their experience has been such a positive one. We hope you decide to return to us and we look forward to serving you again in the future. All the best, The ESV Team
Great Service
From the point of purchase to the delivery I felt I was kept up to date of the progress and was at ease knowing everything was under control. I will happily use these guys again when looking for AV equipment. It’s hard to find good customer service these days but Eastwood Sound & Vision show how thigs should be done. Appreciated Louise, Richard and team.
July 16, 2025
Unprompted review
Reply from Eastwood Sound & Vision
Hi Colin, we are extremely thankful for your 5-star review. We take immense pride in providing our customers with a personal 5-star service and your review shows us we have not fallen short of this. As a small independent family run business we appreciate every review our customers leave us and are so appreciative you have taken the time to leave us such a glowing one. We look forward to serving you again in the future. All the best, The ESV Team
good service
July 7, 2025
Reply from Eastwood Sound & Vision
Hi Olugbenga, thank you once again for your very kind review. We are always grateful when our customers take the time to leave us feedback. We are very pleased you were happy with the service we delivered as our customers are our number one priority. We look forward to serving you again in the future. All the best, The ESV Team
Great communication and speedy…
Great communication and speedy delivery, I couldn't ask for more, brilliant service!
July 1, 2025
Reply from Eastwood Sound & Vision
Hi Bobie, we are extremely thankful for your 5-star review. We take immense pride in providing our customers with a personal 5-star service and your review shows us we have not fallen short of this. As a small independent family run business we appreciate every review our customers leave us and are so appreciative you have taken the time to leave us such a glowing one. We look forward to serving you again in the future. All the best, The ESV Team
fast efficient and reasonably priced
Prompt as always! Ive slowly without thinking moved a lot of my editing purchases to them.
July 3, 2025
Reply from Eastwood Sound & Vision
Hi Michael,
A returning customer speaks volumes for us as a company. We are extremely thankful for your 5-star review and are so pleased that once again you received the ESV 5-star service all of our customers deserve. A returning customer shows us we have given you the highest standard customer service and we are extremley grateful you have decided to shop with us again.
Thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you once again in the future.
All the best, The ESV Team
Great service and communication
Great service and communication, thanks!
July 7, 2025
Unprompted review
Reply from Eastwood Sound & Vision
Hi Goerge, we are extremely thankful for your 5-star review. We are so pleased that you received the ESV 5-star service all of our customers deserve. Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team
Reply from Eastwood Sound & Vision
Hi Slava, Thank you very much for your 5-star review. We are always very grateful to hear from our customers, especially when their experience has been such a positive one. We hope you decide to return to us and we look forward to serving you again in the future. All the best, The ESV Team
ESV GREAT STORE
ESV were very helpful with the purchase I made and they also helped me with advice on a future purchase I plan to make.
June 30, 2025
Reply from Eastwood Sound & Vision
Hi, We are extremely thankful for your 5-star review. As a small company we are able to give a more personal service which is something we pride ourselves on. We are so pleased that you received the ESV 5-star service all of our customers deserve and that we were able to help you with a future purchase with us! Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team
Super fast and efficient service
Super fast and efficient service. Will definitely be using again.
June 26, 2025
Reply from Eastwood Sound & Vision
HI Kev, Thank you for your very kind review, we are always grateful when our customers take the time to leave us feedback. We are very pleased you were happy with the service we delivered as our customers are our number one priority. We look forward to serving you again in the future. All the best, The ESV Team
Best price and prompt delivery 👍
May 31, 2025
Reply from Eastwood Sound & Vision
Hi, thank you for the great review! We are continually checking our prices, updating our website and managing our stock as best we can so it's very nice to hear that all of that is helping to give our customers such a positive experience with us. Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team
Had a great experience using this site.
Had a great experience using this site.
Had to contact customer services with a query (I made an order error) and they responded within a day and they resolved my issue right away.
June 9, 2025
Unprompted review
Reply from Eastwood Sound & Vision
Hi Kaveh, we are extremely thankful for your 5-star review. We take immense pride in providing our customers with a personal 5-star service and your review shows us we have not fallen short of this. As a small independent family run business we appreciate every review our customers leave us and are so appreciative you have taken the time to leave us such a glowing one. We look forward to serving you again in the future. All the best, The ESV Team
Fast and efficient
I ordered an item Saturday night. The order was processed and delivered a few days later on Wednesday. It came direct from a UK distributor to get it to me quicker. I really can’t complain.
June 11, 2025
Unprompted review
Reply from Eastwood Sound & Vision
Hi Neil, thank you very much for your 5-star review. We are always very grateful to hear from our customers, especially when their experience has been such a positive one. We hope you decide to return to us and we look forward to serving you again in the future. All the best, The ESV Team
Trustpilot proved decisive in who I chose.
Richard kept in contact regarding availability and timeframes for dispatch. The price was cheaper, or equalled the cheapest available at the time. The items arrived well packaged and on the day expected. A great service all round. Thank you.
June 2, 2025
Reply from Eastwood Sound & Vision
Hi, we are extremely thankful for your 5-star review. As a small company we are able to give a more personal service which is something we pride ourselves on. We are so pleased that you received the ESV 5-star service all of our customers deserve. Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team
Reply from Eastwood Sound & Vision
Hi, we are extremely thankful for your 5-star review. We are so pleased that you received the ESV 5-star service all of our customers deserve. Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team
Reply from Eastwood Sound & Vision
Hi, thank you for your very kind review, we are always grateful when our customers take the time to leave us feedback. We are very pleased you were happy with the service we delivered as our customers are our number one priority. We look forward to serving you again in the future. All the best, The ESV Team
Excellent
Order arrived next day even though I'd (just) missed the cut-off time ! Great stuff !
May 30, 2025
Unprompted review
Reply from Eastwood Sound & Vision
Hi Stephen, We are extremely thankful for your 5-star review. We are so pleased that you received the ESV 5-star service all of our customers deserve. If our courier hasn't been in we always try our best to get your order out the door as quickly as possible - all part and parcel of making the experience a great one for you.
Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team
Eastwood Sound & Vision
Eastwood Sound & Vision, Top Job as always! should have 6 stars!
June 2, 2025
Unprompted review
Reply from Eastwood Sound & Vision
Hi, A returning customer speaks volumes for us as a company. We are extremely thankful for your 5 or should I say 6-star review! And are so pleased that once again you received the ESV 5-star service all of our customers deserve. A returning customer shows us we have given you the highest standard customer service and we are extremley grateful you have decided to shop with us again.
Thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you once again in the future. All the best, The ESV Team
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