Easy Florist Reviews 

479
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Ordered thus succulent from a florist and paid more to get quality. However whst i recieved was china quality. Cheap and out of shape. Company refused to give me full refund including del charge and e... See more

Company replied

Rated 2 out of 5 stars

They use Evri as a courier so beware. Ordered 2 planters, after 7 days of waiting and the tracking number continually informing me they were still waiting for it, I asked for a refund. Instantly the t... See more

Company replied

Rated 5 out of 5 stars

Was looking for vases for my daughter's wedding. Good selection of products, description and sizing, and a very reasonable price. Ordering online was easy, items were delivered on time. They were inc... See more

Rated 5 out of 5 stars

Swift service and the galvanised vases were exactly as they looked on line, thin enough metal to screw into wooden pillars but robust enough to stay up the pillars at an all night party with quite hef... See more

Company details

  1. Events & Entertainment

Written by the company

The Home Of Florist Supplies: for all your florist sundries including ribbons, cellophane, silk flowers, floral foam, glass vases, wedding accessories and much more. Trade & Wholesale accounts available.


Contact info

3.6

Average

TrustScore 3.5 out of 5

479 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 85% of negative reviews

Typically replies within 1 week

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3.6

All reviews

(479)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Wide range of products and good communication about delivery- far better than a global supplier I could mention. Quick prompt service with well packaged items. Will use again.

August 12, 2024
Unprompted review
Rated 4 out of 5 stars

Ordering straightforward even sped…

Ordering straightforward even sped through my wholesale account so that I could purchase the same day. Very helpful on the phone. When my order came through 3 of the vases were smashed. I explained that I needed them for the following day and so they arranged express delivery for replacements whilst I was on the phone. Goods came the next day Excellent service. Friendly customer relations. Good selection of products

July 10, 2024
Unprompted review
Rated 1 out of 5 stars

Wrong Items sent

240530-082349-619109 Order Number. Sent wrong items, awaiting response from email. Was hat boxes for fathers day and 3 different sizes were sent despite invoice stating our order was correct with three large hat boxes. No-one answers the telephone. Happy to ammend review if someone sorts the issue out please

June 7, 2024
Unprompted review
Rated 1 out of 5 stars

Very poor communication and missing…

Very poor communication and missing items. I ordered 10 Oasis letters to create a funeral tribute for my Nan. The delivery arrived at the very last minute despite leaving plenty of time from when I ordered. I had to chase twice by email to find out when they were going to dispatch the order. Replies to emails take days and nobody EVER answers the phone. The phone just tells you to email and mentions live Chat which I have not been able to see even exists. The order arrives missing 2 letters. I could not do the tribute I had hoped due to this and having no time to put it right. I emailed last Friday saying my order was missing items and so far have had no response whatsoever. Frustrating, disappointing, would never use again.

May 31, 2024
Unprompted review
Rated 5 out of 5 stars

Quick delivery, great products

Easy to order from, really quick delivery.
The items I received were correct and really beautiful and good quality (faux flowers, ribbons, feathers) especially some of the flowers I ordered... absolutely beautiful to be used in my wedding bouquet.
Would order again :)

June 1, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

My advice as a small business owner - AVOID! Ordered 4 times from this company - received something different every time, even after using the same product code. Met with ridiculous excuses which are clearly made up. Poor quality goods, terrible customer service and absolutely no point having a contact telephone number as it is never answered at any time of day. Do yourself a favour and go elsewhere.

May 22, 2024
Unprompted review
Rated 5 out of 5 stars

First time ordering

First time ordering. Quick delivery. Great value for money. Ordered numerous small glass vases. Received email before to delivery to apologise that some of the vases were unavailable from their stockist and a refund would be sent to me. Received my delivery that day and refund the next day. Very pleased with whole experience. Would highly recommend.

May 21, 2024
Unprompted review
Rated 4 out of 5 stars

Good quality at affordable prices

Good quality at affordable prices, with great customer service. One of the items arrived broken. I used the form on the website to report it with photo evidence. I received a response within 2 days which was apologetic, professional and a replacement item was dispatched free of charge.

April 30, 2024
Unprompted review
Rated 5 out of 5 stars

Ordered X-Large galvanised vase

Ordered X-Large galvanised vase. Excellent website with live stock levels, very good value for money, good communication with order processing and delivered on time. The packaging was excellent being completely engulfed in air-wrap to protect in transit. Thank you, 5 stars and would thoroughly recommend and shop with you again.

April 25, 2024
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order. They kept me up to date through their website and delivery was on time. Order seemed stuck at the warehouse for quite a few days before they told me it had been shipped.
Minor problem due to the zinc vases being stacked together tightly in a box around twice as big as necessary without any packaging of any sort around them. The box was fine but both vases had a dent in the side and were difficult to separate. They did come apart after a struggle and the dents bashed out with my hand. Only a small mark on the outside where they were dented so not going to go to the hassle of returning such a big parcel.

April 12, 2024
Unprompted review

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