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See what reviewers are saying

Rated 5 out of 5 stars

This has been a great addition to my Usenet setup. The search function makes it really easy to search Usenet without needing anything else. The overall experience has been quite good.

Company replied

Rated 5 out of 5 stars

I got a block account and wasn't sure what to expect, but the web search that's included with the Usenet access is surprisingly easy to use. Results come back quick as well.

Company replied

Rated 5 out of 5 stars

Support always responds with startling speed. When I file a support ticket, I get a response within minutes. If I work on email, I find myself constantly checking my inbox. I’m never disappointed. Exc... See more

Company replied

Rated 1 out of 5 stars

I saw someone on Reddit point out Easynews does not tell us what they log when we use their web search. This concerns me greatly. It also bothers me that every time someone commented about needing hel... See more

Company replied

Company details

  1. Internet Service Provider
  2. Computer Service
  3. Internet Provider
  4. Search Engine Company

Written by the company

Established in 1996, Easynews provides secure, stable, and direct access to the world’s largest Usenet directory of binary and text newsgroups. Through their proprietary search capabilities, Easynews offers the easiest search experience with the most accurate results, which is why they have been recommended by leading technology sources like Techradar and ITproportal.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

The web browser looks like it was…

The web browser looks like it was designed in 1984 and acts like it sometimes too. Old and clunky. Not really usable. Site would be 5 stars if the web browser wasn't so bad.

The nntp is decent but I found that it does not give me much more than my account on a different backbone provides me so I may not be renewing Easynews next time.

April 5, 2023
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Reply from Easynews

We are sincerely sorry to hear that you are having trouble with our service. Please reach out to our 24/7 support team at https://help.easynews.com/new and we will do everything we can to assist in resolving your concern.

Rated 2 out of 5 stars

Billing sucks, lots of copyrighted stuff, web content is mostly porn

To begin with, their billing system is really bad. I had to email support multiple times to get it right, and their system asks you questions to verify your identity that it should not be asking.

Their emails claim to "help you find content" but what they are really saying is that they have a lot of copyrighted content on their servers and they want to help you download it. I really wasn't prepared for just how much of it there is. A ton of porn. I guess since I usually use usenet for nntp stuff, the web browser they have that lets you stream this stuff was an eye opener for me.

Edit: as you can see, they sent a canned response asking to help, but unless they are going to change that all their old content is just low quality porn, I am not sure what they can do.

April 3, 2023
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Reply from Easynews

We are sincerely sorry to hear that you are having trouble with our service. Please reach out to our 24/7 support team at https://help.easynews.com/new and we will do everything we can to assist in resolving your concern.
The content on Usenet is wholly user-contributed. Unfortunately, due to the open nature of how content is shared, we do not have any control (quality or otherwise) over what is posted. Content is only removed from our servers in accordance with our abuse policies (for example, upon receipt of a notice from the copyright holder). Those policies are available for review on our website.

Rated 5 out of 5 stars

Works seamlessly

Works seamlessly. Very easy to use.

March 30, 2024
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Reply from Easynews

Thank you for taking the time to review our service!

Rated 4 out of 5 stars

Service is great, billing is mediocre

Service is great, however, updating payment options after billing is a bit of a pain, as the service does not resume automatically, have to call Customer Service.

October 31, 2023
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Reply from Easynews

Thank you for your feedback! We are sorry for the inconvenience this has caused. If you are still experiencing any issues after payment you can always reach out to us at support@easynews.com.

Rated 5 out of 5 stars

The Best 'Usenet' Provider (IMO)

Article retention and completeness (sic) is excellent. The online 'Advanced Search' facility sets Easynews head and shoulders above the competition. Additionally, the ability to select files to create an 'NZB' file, and/or to compile into a downloadable .zip file, multiple files (in the 'Advanced Search' facility) is, AFAIK, functionality that is unique to 'Easynews'.

March 26, 2024
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Reply from Easynews

Thank you for taking the time to review our service!

Rated 5 out of 5 stars

Impressive Collection

I would say what made my experiences with Easynews is the wealth and size of its image base. I can usually find what I am looking for with ease.

March 23, 2024
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Reply from Easynews

Thank you for taking the time to review our service!

Rated 5 out of 5 stars

I love getting stuff from usenet from…

I love getting stuff from usenet from your https search instead of needing a newsreader and indexer. The speed is great as are the results!

March 18, 2023
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Reply from Easynews

Thank you for taking the time to review our service!

Rated 5 out of 5 stars

Easynews is the One for Me!

Where else but at the best usenet service in the world, Easynews, can you find literally an entire collection of the world’s multimedia files under one roof. And that’s such a bare scratch to the surface of their content, it’s mind-boggling to think about. The website is easy to navigate, the Tech support is prompt and efficient, and Oh, did I mention there’s a price for any budget as well!

March 17, 2024
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Reply from Easynews

Thank you for taking the time to review our service!

Rated 4 out of 5 stars

I'm not sure I've ever had problems with the service…

I'm not sure I've ever had problems with the service. The help documentation isn't great and in the past I just had to google and try to figure things out on my own. Some of the help docs/pages won't load or say it's a bad URL. I have emailed support once or twice and received a response within a day. I love the fact that Easy News gives you access to an unlimited VPN account for several concurrent devices.

March 18, 2024
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Reply from Easynews

We are sorry to hear your experience with us has not been exceptional. Please reach out to our 24/7 support team with this information to see if we can find an amicable solution for you.

Rated 4 out of 5 stars

I get a lot 404 errors anymore

I get a lot 404 errors anymore. Not sure if this is your fault or not, but it's probably just copyright issues. Would be nice to see less of those at any rate. Other than that I get great speeds off the site and the search engine is always spot on.

March 18, 2024
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Reply from Easynews

We appreciate your feedback! If you are still getting the 404 error please create a ticket through support@easynews.com and we will be more than happy to assist you.

Rated 5 out of 5 stars

Service works as advertised

Service works as advertised. No issues at all in over 1.5 yrs of usage.

March 18, 2024
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Reply from Easynews

Thank you for taking the time to review our service!

Rated 4 out of 5 stars

Excellent selection, but sometimes doesn't download

I like the webpage browsing menu method instead of having to look at folder symbols. But too often, a file does not download Overall an excellent website.

June 30, 2023
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Reply from Easynews

Thank you for the positive review. If you need any further assistance please contact us at support@easynews.com

Rated 5 out of 5 stars

Great site…

Great site I’ve been using for 10 plus years

March 2, 2024
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Reply from Easynews

Thank you for taking the time to review our service!

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