Easyterra Reviews 553

I have rented several cars through EasyTerra this year and was always satisfied, until my last booking.

After a long flight, I arrived tired at the Goldcar counter, where I was told I had to pay almost 50% extra in “out-of-hours” fees, even though my pickup time (23:30) was clearly confirmed and paid for on the voucher of EasyTerra Car Rental.

I called EasyTerra four times (number on the voucher) while standing at the counter, no one answered. At midnight, far from home, I had no choice but to pay. When I later contacted EasyTerra, they said there was nothing they could do.

That’s when I realized: EasyTerra is fine when everything goes smoothly, but when something goes wrong, you’re completely on your own.

It’s very disappointing, because I trusted them and had planned to book many more times. Sadly, this experience has cost them a loyal customer.

It was really fast to book the reservation and the rent company delivered the car exactly what I requested.

SIMPLY DISGUSTING.
it's unbelievable to read that Palermo = Mafia and other unsane description.
Unacceptable.

Se volete noleggiare auto fatelo ma non date informazioni false sulle città Siciliane. Non vi improvvisate tour operator, visto che non lo siete e non conoscendo le città. Avete idee delle stupidaggini che scrivete sul vostro sito?

If you want to rent a car do It, but dont give false information about Sicilian cities. You can’t improvise tour operator. You dont know sicilian city. Do you have and idea what sort of nonsense you’re spounting on your website?

Good platform to get quite always the better economical terms and conditions. Sometimes the rental agencies are not at best as far as the waiting time and the car cleaning services are concerned.

I got a car by EasyTerra from Centauro
The car was not the one as expected and not even a similar one, quite scraped and damaged... they also gave me less than the full tank.
Long wait to get the proper invoice, useless guy at the shuttle we had to put all the luggage by ourself as the shuttle engine was one but nobody there.
I don’t think I will use Centauro again.

We have rented a car with Alamo at the end, easy terra should be just the middle man. Everything went super good, employees very kind, no problems in getting the car and when we return it. I would recommend it for sure!

Best price. Everything OK. Recommended

very good.
all service long and best price

Good thing: prices and choice.
Bad thing: insurance issues. Rental companies insist on buying their insurance services and don't accept what I buy at Easyterra

Very easy booking with good results.4

good price , good car , easy booking and easy return

problem di addebiti per Danni pregressi alla vettura, costi esorbitanti per carburante , informazioni lacunose per la riconsegna.

I had no issues so far with EasyTerra and I've been using their services since approximately 2008. It is a stress free experience with them.

EVerything was fine. Nothing to say. Luckily I did non experience any faults, so i did not test the service assistance.

TERRIBLE EXPERIENCE, I suggest do not make any reservation with Easy Terra. When I booked a car through their online system, their system automatically generated two copies of the same reservation. I cancelled one reservation and they are charging 120 EUR as penalty. Had been impossible to resolve the issue through the customer services, they just avoid the problem, very bad. I hope nobody else will be cheated by this scammers. #avoideasyterra