EasyTerra Reviews 

6,646
TrustScore 3.5 out of 5

3.5

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Rated 4 out of 5 stars

Easyterra gave us a contract with Budget in Olbia, Italy. Expenses for 2nd driver estimated on 140 euro, payable when returning the car. Amount to be paid was our 204,97. seems on top op our 140 we ha... See more

Rated 4 out of 5 stars

Rented a car via easyterra at Hertz in Strassbourg. Renting was easy and the service at the pick up and return was nice. Helpful and no push for extra add ons, which was a relief compared to other exp... See more

Rated 2 out of 5 stars

I booked a car via Easyterra in Norway (Hertz). In Norway, toll is automatically added to your bill by means of camera detection on the road. Meaning you get the bill afterwards. So it happened:... See more

Rated 5 out of 5 stars

During a number of years, I have consistently rented cars through EasyTerra. The booking process was always smoothly. One time I had a transaction problem with my card, which was promptly resolved.... See more

Company details

  1. Car Rental Agency

Written by the company

EasyTerra Autohuur is een onafhankelijke prijsvergelijker op het gebied van autoverhuur. De prijzen van de bekende autoverhuur bedrijven worden in ons systeem vergeleken, zodat je als consument altijd tegen een gunstig tarief jouw huurauto bij ons kunt boeken.


Contact info

3.5

Average

TrustScore 3.5 out of 5

7K reviews

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3.5

All reviews

(6,646)

412 reviews in the last 12 months

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Rated 3 out of 5 stars

My Hyundai to a Dodge pickup truck car rental experience...

I'm afraid that I must write this comment in English.
This was the first time I hired an automobile through your company which translated to Budget Car Rentals in the USA where I acquired my vehicle.
The booking procedure online through your website was thorough, clear and easy to do. Once in the states the personnel there were courteous and helpful, except for lacking any semblance of common courtesies as greeting of the day and no auto operating guide in the glove caompartment. My vehicle was in top condition and clean, as expected.

However, on the trip back to Houston where I was to return my vehicle the bottom of the front bumper began to drop off. I stopped to get it looked at by a local mechanic who informed me that certain plastic screws were missing from the under carriage piece. The dangling piece was then fastened with metal wire till I could drive to the nearest Budget Car Rental depot. In Waco, Texas.
I rung Budget cars in Waco and was directed to the Budget Rental Car Centre near the Waco regional airport. When I arrived there, I was informed there were no cars available, a National Car Rental clerk. No Budget Car clerk was available!!
Needless to say I pleaded to get a replacement car. All that was available was a Dodge Pickup truck!!
I arrived in Houston, safe and sound. Upon returning the vehicle to the Budget Car Rental car return point, I was waited upon by a surly young lady who obviously did not want to help me. I was, however able to return the vehicle with no problems.

June 24, 2018
Unprompted review
Rated 4 out of 5 stars

car was great

car was great
-booking in at the counter at the air port took to long
-some more explanation on the navigation system would be better

June 13, 2018
Unprompted review
Rated 5 out of 5 stars

Perfect

We used easy terra in Greece/Crete. Everything perfect, easy communication, no hidden costs and quick check in and check out process.

May 28, 2018
Unprompted review
Rated 5 out of 5 stars

Second time we hired a very nice car in…

Second time we hired a very nice car in USA. Always good experience. We booked on purpose such that everything all insurances were included. Price was OK. Only rent of navigator device was quite expensive. At the counter they always try to sell upgrades, but if you refuse its OK.

May 27, 2018
Unprompted review
Rated 5 out of 5 stars

Fast

Fast, easy, convenient and with very competitive prices. Even when I needed a modification or cancellation this was possible with just a phone call.

May 4, 2018
Unprompted review
Rated 1 out of 5 stars

Fake excess cover!!!

They mention excess cover, but don't trust them, in the policy it's only covered for a part of it! I paid extra money for nothing! This website is just a scam

April 28, 2018
Unprompted review
Rated 1 out of 5 stars

Horrible experience

Horrible experience. They cancelled our booking after being five minutes late. There was no number to call, since easyterra is completely unreachable after 22:00. We did not get a refund and they were extremely unhelpful the next day as our car had been given away and the only solution they gave was renting a car for more than 150 pounds a day. Customer service was extremely unkind, please avoid this company!

March 28, 2018
Unprompted review
Rated 4 out of 5 stars

Best deals, slow response

They offer the best deals. I think it depends on the destination/location and rental company whether you have a good experience or not. We used Easy Terra for a car rental with Alamo at Curaçao. When we arrived at the airport, the type of car we booked (medium), wasn't available, so they gave us a smaller car. The car was in a good condition. After our trip we contacted Easy Terra. Although it took a long time before they responded, they have paided us the overpaid money back. We are satisfied.

March 26, 2018
Unprompted review
Rated 1 out of 5 stars

After arriving at the airport I had to…

After arriving at the airport I had to upgrade my car, since the car that I've rented wasn't available anymore. The car that I had was a lot cheaper and I now had to pay the double price. On top of this I had to return the car full, because the car was given to me full. But guess what the car wasn't full at all.

March 23, 2018
Unprompted review

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