EasyTranslate Reviews 491

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Excellent company to work with. Clear instructions are given. Prompt payment, the support staff is first class. I hope I can continue working with EasyTranslate for many years.

Rated 1 out of 5 stars

Bad process. Poor communication. Changed payment method when nearly reached due date without discussing in advance. No response to my emails sent to many persons in charge including central email addr... See more

Company replied

Rated 5 out of 5 stars

EasyTranslate has always provided the best service to us. There translations work is really professional, fulfilling perfectly our technical requirements. The lead-time they are offering is just a... See more

Company replied

Rated 5 out of 5 stars

Excellent translation agency, one of my major customers/partners for 4 years now. - The PMs are friendly, responsive and help you where possible. Unlike other companies they actually care for th... See more

Company replied

Company details

  1. Software Company
  2. Translator

Written by the company

EasyTranslate offers translation management, cutting-edge generative AI and collaboration with freelance translators/copy editors - all on one platform. Whether you’re looking to create content from scratch, translate your website, webshop, CMS or more - we have all the tools you need to succeed. Integrate with our many no-code plugins and automate your entire translation and content generation processes. We’re determined to find the perfect solution for any business wanting to go global. Our holistic software is used by hundreds of B2B customers around the globe, enabling them to emerge and upscale in international markets.


Contact info

3.8

Great

TrustScore 4 out of 5

491 reviews

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1-star

No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

It has been great to work with…

It has been great to work with EasyTranslate! Their language advisors are always ready to help you, and they do it with a smile :)

Some minor problems with the payments sometimes, but they have all been sorted out eventually.

I can absolutely recommend other translators to work with EasyTranslate!

May 21, 2019
Unprompted review
Rated 1 out of 5 stars

Fraud Danish company that never pays…

Fraud Danish company that never pays translators on time or not at all. Also you have no earn over 50 euros minimum to withdraw your money so you can wait for years to get the minimum 50 euros to receive your money.

Customer service is very aggressive and rude and keeps telling lies and lies about the "made" payment although the payment has never even been sent out.

NOT RECCOMENDED THIS FRAUD!

May 2, 2019
Unprompted review
Rated 5 out of 5 stars

very positice experience

We were looking for an interpreter to present us at the Notaris for Dutch/English translation. We connected with Willem van den Brekel from EasyTranslate and had a very positive experience on the process. He even contacted Notaris to understand the interpreter needs. So thank you very much Willem.

February 21, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service!

I needed a document translated into four languages. I had searched with a number of organisations, all of which quoted a high amount which was far outside of my budget. However, Easy Translate were able to provide an excellent price and I did not have to wait long for my documents. However, one translation was not in the format I needed and was presented as a list of translated sentences. Unhappy with this, I asked them if they were able to help and provide a document that matched the one I had originally sent. Willem and Ewa were the ones who sorted out my query at no extra cost and sent me a new translation, as per my original format, within the day. Cannot fault their assistance and they were very helpful throughout. Rare to get such good customer service nowadays!

February 12, 2019
Unprompted review
Rated 3 out of 5 stars

Ok (not for urgent translations)

The people I spoke to are nice and overall communication was good and friendly, but the translation was not as good as I expected. The text should have been translated from English to French, but I received a lot of negative feedback from my French colleagues: the words were French but the sentences were not.

I explained the situation, and the reaction was proactive and OK. Unfortunately, I still had to pay the bill (so double expenses because we had to rewrite ourselves), but I would go here again to give it another try.

January 29, 2019
Unprompted review
EasyTranslate logo

Reply from EasyTranslate

Hi Emilie,

Thank you for sharing feedback about the translation you have received as this helps us work with our network of linguists to guarantee our client's satisfaction.

We are glad your Language Advisor Dea contacted you to remediate to the situation and are delighted to continue assisting you with your ongoing projects.

Your EasyTranslate Team

Rated 1 out of 5 stars

They are too incompetent to charge…

They are too incompetent to charge invoices and have no processes in place to follow up on unpaid invoices... after months the first communication I got from them was them threatening with debt collectors for an invoice that wasn't even 300 EUR.

The translation service was good, but their customer service pathetic and insulting.

January 29, 2019
Unprompted review
EasyTranslate logo

Reply from EasyTranslate

Hi Masud,

We are very sorry for the unfortunate situation that led to your disappointment.
As your Language Advisor Hannah informed you, we have forwarded your email to our finance department to ensure this issue is resolved.

We are happy to read about your satisfaction with our translation services and hope this incident will not stop us from future collaboration.

We remain at your disposition for any future projects,

Your EasyTranslate Team

Rated 5 out of 5 stars

Excellent service

Excellent service, thank you. We rarely need a translation so it was nice to be helped through the process by EasyTranslate. Next time we need a translation we'll contact you again.

December 19, 2018
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I highly recommend this company to anyone who wants to jump start their translation career as a freelancer.
There will be step-by-step guides for each project and the staff are professional.

November 2, 2018
Unprompted review
EasyTranslate logo

Reply from EasyTranslate

Hi Momoko,

We are glad to have you on board and look forward to collaborating with you on many projects to come.

Your EasyTranslate Team

Rated 5 out of 5 stars

Excellent company

I have been working with them on many projects.
Amazing company and a pleasure to work with.

November 1, 2018
Unprompted review
EasyTranslate logo

Reply from EasyTranslate

Hi Markus,

We're glad to read your positive feedback. It's always a pleasure for our team collaborating with you as well.

Your EasyTranslate Team

Rated 5 out of 5 stars

Easytranslate; always a pleasure to work with

Easytranslate are always a pleasure to work with. Their system works well and they always deliver promptly. I've been working with them for some years now and never had a complaint; translating into different languages on some difficult topics. Keep up the good work.

October 31, 2018
Unprompted review
EasyTranslate logo

Reply from EasyTranslate

Hi Jim,

Thank you for taking the time to leave us such positive feedback, it is very much appreciated.

We look forward to tackling many more projects together.

Your EasyTranslate Team

Rated 5 out of 5 stars

EasyTranslate saved the day!

I needed an urgent certified translation to present with an application to the Spanish Consulate.

EasyTranslate provided a fast and efficient service and within a day they provided a certified translation as required.

I was very pleased with their service and very relieved I had my translation to present with all other paperwork.

Thank you!

October 29, 2018
Unprompted review
EasyTranslate logo

Reply from EasyTranslate

Hi Paula,

We are delighted that your are satisfied with our services and that we could help you meet your tight deadline.

Our team is at your disposal for any future translation need.

Best Regards,
EasyTranslate

Rated 5 out of 5 stars

Great experience

EasyTranslate is a really great company to work with. Communication is smooth and clear, perfect organization of the workflow, good rates and payments on time.
I have worked on a really interesting project for a web company and I do hope to collaborate again in the future.

October 29, 2018
Unprompted review
EasyTranslate logo

Reply from EasyTranslate

Hi Elisabetta,

We are delighted to have you on board and appreciate you taking the time to share your positive experience.

Our team is looking forward to working on many more interesting projects with you.

Your EasyTranslate team

Rated 4 out of 5 stars

English to Dutch translation project for website developer

I had the opportunity to work with EasyTranslate on a seven week English to Dutch translation project for an international website developer. It was very interesting for me to experience working together in a team with the client, the translation agency and other translators and reviewers.
I also appreciated the training organized by EasyTranslate, helping us to get to know the Smartling translation software we would be using. I found the EasyTranslate staff helpful and friendly and look back on a successful project.

October 29, 2018
Unprompted review
EasyTranslate logo

Reply from EasyTranslate

Hoi Ariena,

Dankjewel for this positive feedback. We are glad you had a great experience working with the entire team on this project, which was completed very successfully.

We are looking forward to working together again very soon!

Your EasyTranslate Team

Rated 5 out of 5 stars

A wonderful company to work with

I have been translating for EasyTranslate for 3/4 years now and I hope to continue for a long time! A number of interesting projects every month, with new exciting clients next to ones I've worked for all along; prompt payments; and, most important, helpful and friendly PMs and employees in all departments. Definitely the best translation company/agency I've worked with so far.

October 27, 2018
Unprompted review
EasyTranslate logo

Reply from EasyTranslate

Dear Francesca,

We are proud to receive such great feedback from you, not only in terms of the projects you have successfully been working on so far, but the kind words you have for our staff in all teams.

It is always a pleasure collaborating with you and we look forward to many more years to come.

Grazie mille!
Your EasyTranslate Team

Rated 5 out of 5 stars

EasyTranslate is an excellent company…

EasyTranslate is an excellent company with a great team of professionals who offer translators the opportunity to take part in exciting and challenging projects. I am so glad to cooperate with them.

October 27, 2018
Unprompted review
EasyTranslate logo

Reply from EasyTranslate

Grazie mille Silvia!

We love to hear that you enjoy working on our interesting projects and have very much enjoyed our collaboration thus far.

We look forward to tackling many more challenges with you!

Your EasyTranslate Team

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