EasyTranslate Reviews 491

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Excellent company to work with. Clear instructions are given. Prompt payment, the support staff is first class. I hope I can continue working with EasyTranslate for many years.

Rated 1 out of 5 stars

Bad process. Poor communication. Changed payment method when nearly reached due date without discussing in advance. No response to my emails sent to many persons in charge including central email addr... See more

Company replied

Rated 5 out of 5 stars

EasyTranslate has always provided the best service to us. There translations work is really professional, fulfilling perfectly our technical requirements. The lead-time they are offering is just a... See more

Company replied

Rated 5 out of 5 stars

Excellent translation agency, one of my major customers/partners for 4 years now. - The PMs are friendly, responsive and help you where possible. Unlike other companies they actually care for th... See more

Company replied

Company details

  1. Software Company
  2. Translator

Written by the company

EasyTranslate offers translation management, cutting-edge generative AI and collaboration with freelance translators/copy editors - all on one platform. Whether you’re looking to create content from scratch, translate your website, webshop, CMS or more - we have all the tools you need to succeed. Integrate with our many no-code plugins and automate your entire translation and content generation processes. We’re determined to find the perfect solution for any business wanting to go global. Our holistic software is used by hundreds of B2B customers around the globe, enabling them to emerge and upscale in international markets.


Contact info

3.8

Great

TrustScore 4 out of 5

491 reviews

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1-star

No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent Translation Agency to work…

Excellent Translation Agency to work with!
Always kind PMs, prompt payment, organized system and great projects.
I totally recommend them to worldwide translators

October 27, 2018
Unprompted review
EasyTranslate logo

Reply from EasyTranslate

Dear Haemin,

감사합니다 ! Thank you for your kind words and the excellent work you put into every job.

It was a pleasure working with you so far and we are looking forward to a long term collaboration!

Your EasyTranslate Team

Rated 5 out of 5 stars

I had a great experience working…

I had a great experience working with them.

October 26, 2018
Unprompted review
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Reply from EasyTranslate

Buongiorno Arianna,

It is continuously a pleasure working with you and we look forward to many more projects.

Your EasyTranslate Team

Rated 5 out of 5 stars

EasyTranslate is professional in all…

EasyTranslate is professional in all aspects. Excellent communication and prompt payment. I am looking forward to future collaborations.

October 26, 2018
Unprompted review
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Reply from EasyTranslate

안녕하세요,

Thank you so much for taking the time to leave this great review.

All your efforts and great work are very much appreciated and we look forward to pursuing our great collaboration.

Your EasyTranslate Team

Rated 4 out of 5 stars

Good agency

Interesting project, acceptable rates and easy communication with PMs (Anita is very nice!) Payment was made on time as agreed. I would really like to collaborate with Easy Translate again.

October 26, 2018
Unprompted review
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Reply from EasyTranslate

Hi Marion,

A big MERCI for taking the time to give us this much appreciated feedback.

Your kind remarks make us very happy and look we forward to our future collaborations!

Anita & your EasyTranslate Team

Rated 5 out of 5 stars

Working with Easy Translate is really…

Working with Easy Translate is really great!
The Project Managers are great, always ready to give all details required. Whenever possible, give extra time as per estimation suggested by us. Puts their say in a very professional way.
The payment tracking system has also improved a lot.
The entire team loves to work with Easy Translate!!!

October 26, 2018
Unprompted review
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Reply from EasyTranslate

Hi Vinod,

We couldn't be happier reading your feedback. We value your estimated contribution to our trusted network as well as your constant collaboration with our team.

Looking forward to working with you on many future projects.

Your EasyTranslate team

Rated 5 out of 5 stars

Good agency to work with

I have been working with EasyTranslate for the last year and I have only positive feedback to give. The rates are excellent, the payments are on time and the pms very polite and friendly and always eager to help.

October 26, 2018
Unprompted review
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Reply from EasyTranslate

Hi Elissavet,


We are so happy to have you on board and that your experience working with our team has been positive.

We are looking forward to have your precious collaboration on many projects to come.


Your team at EasyTranslate

Rated 5 out of 5 stars

I enjoy working with EasyTranslate

I enjoy working with EasyTranslate : interesting jobs, fair rates & payment terms, professional and friendly PMs, highly recommend !

October 25, 2018
Unprompted review
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Reply from EasyTranslate

Hi Aubree,

Thank you so much for your positive feedback regarding your recent collaborations with our team.
All our joint efforts and the dedication you put into your work are fundamental to make our clients and partners happy!


Your EasyTranslate Team

Rated 5 out of 5 stars

As a supplier

As a supplier, this is the perfect company to work with. Everything runs seamlessly, there is always a high degree of attention and care given to clients and suppliers. Questions and problems are resolved quickly and feedback is often provided. EasyTranslate is genuinely interested in establishing long-term professional relationships with suppliers, making the company a pleasure to work with.

October 25, 2018
Unprompted review
EasyTranslate logo

Reply from EasyTranslate

Hi James,

Thank you for taking the time to share your positive experience. We are very happy to have such a reliable and trusted linguist on our side and want to thank you for the amazing job you keep doing for us and our partners.

Your Team at EasyTranslate

Rated 5 out of 5 stars

Big project, great company, very recommended

I worked with Easy Translate on a big EN-IT localization project for a high-profile customer and I definitely recommend this company as its staff was very kind, helpful and proficient. They pay right and on time. I hope to work with this company again.

October 25, 2018
Unprompted review
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Reply from EasyTranslate

Buongiorno Tiziana,

We thank you so much for all your hard work and dedication on this huge project. Your contribution in our network of skilled linguists is the key to our joined success.

We are looking forward to working with you again very soon.

Your EasyTranslate Team

Rated 5 out of 5 stars

Very Nice and friendly Staff and easy…

Very Nice and friendly Staff and easy to work with, I always enjoy to work with EasyTranslate and I fully recommend them for any one looking for perfect and professional translations.

October 25, 2018
Unprompted review
EasyTranslate logo

Reply from EasyTranslate

Hi Abdessalam,

Our entire team would like to thank you for taking the time to share your positive experience.

We are lucky to count you amongst our trusted network and look forward to working on many more projects with you.


Your team at EasyTranslate

Rated 5 out of 5 stars

Very nice working atmosphere

Very nice PM’s, always a good atmosphere. Sometimes the tight deadlines create a lot of stress on both sides, which can impact the translation.
There is always room for improvement, so I can’t give it a 5, especially since I’ve had some bad experiences lately, due to new PM’s maybe, and wrong choices of translators (I was proofreading or burning subtitles).
But apart from that, I would totally recommend this company.

October 24, 2018
Unprompted review
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Reply from EasyTranslate

Salut!

Thank you so much for leaving us such appreciated and highly constructive feedback.

Our team truly enjoys working with you and we always make sure to take our suppliers' concerns into consideration to make our collaboration even better moving forward.

We look forward to working on many more projects with you.

Your Team at EasyTranslate

Rated 5 out of 5 stars

Сharming and professional

EasyTranslate are the most charming guys I've been working with so far even though the translation project was not an easy one. Excellent organisation of the working process, always ready-to-help managers, no problems with payment - really, there is nothing else a professional translator could wish for!

October 23, 2018
Unprompted review
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Reply from EasyTranslate

Dear Galina,

We are glad to have you amongst our trusted network of translators and look forward to working on many more projects with you.

Best Regards,
EasyTranslate

Rated 5 out of 5 stars

Super helpful and friendly

Super helpful and friendly. I dealt with Hannah and she did everything to she could to sort out a very time critical issue I needed help with! Would highly recommend.

October 22, 2018
Unprompted review
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Reply from EasyTranslate

Hi Scarlett,

Thank you for your lovely review. It was a pleasure working with you and we look forward to assisting you with any future translation needs.

Best regards,
EasyTranslate

Rated 5 out of 5 stars

Interesting projects

Interesting projects, great communication, and friendly PMs. Thanks!

October 19, 2018
Unprompted review
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Reply from EasyTranslate

Dear Chenny,

Thank you for sharing your positive experience, we are glad to have you in our network of partners.

Best Regards,
EasyTranslate

Rated 5 out of 5 stars

Organized and efficient

Organized and efficient. Working with them is always a pleasure.

October 16, 2018
Unprompted review
EasyTranslate logo

Reply from EasyTranslate

Hi Irene,

We really appreciate you sharing your experience, and look forward to working with you again soon.

Best regards,
EasyTranslate

Rated 5 out of 5 stars

Easy Translate is by far the best…

Easy Translate is by far the best translation agency I have freelanced for! The agency is well-organized, fair and loyal and has a warm and welcoming corporate culture. Anita Theis and the rest of the DACH team do an amazing job of balancing the interests of their clients and their translators. I look forward to many more productive years with Easy Translate!

October 11, 2018
Unprompted review
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Reply from EasyTranslate

Dear Steven,

We are happy to hear that you had a great experience working with EasyTranslate. We really appreciate you sharing your experience, and look forward to working with you again soon.

Kind regards,
EasyTranslate team

Rated 5 out of 5 stars

Spanish translation for WHO International Conference

Easytranslate looked after the spanish translation for our recent WHO International Healthy Cities Conference which took place in the Waterfront Hall, Belfast in early October 2018.
Their onsite interpreters, Ignacio and Alejandra, were friendly, professional, knowledgeable and the company overall was a pleasure to deal with. Highly recommended and will certainly use their services again.

October 9, 2018
Unprompted review
EasyTranslate logo

Reply from EasyTranslate

Dear Aiden,

Thank you for your feedback. We are happy to hear your experience was excellent, and we look forward to helping you with your next project!

Very best regards,
EasyTranslate

Rated 2 out of 5 stars

Terrible translations, took us hours to correct all mistakes made.

Good interface and quickly replying customer service. However, the translations we received were a) probably machine translated, and b) not proofread by a native speaker. Instead of the quality content we asked for, we received poorly translated texts. When we criticised this, we were asked to send them an analysis of all the mistakes made - as if they don't have someone to do this in-house. After spending several hours on marking all mistakes, we were told our standards were too high and that they couldn't help us by e.g. offering a 2nd round of proofreading. Again, the mistakes we're talking about were NOT because of bad proofreading, but because the translator obviously didn't have the language level required to work as a professional translator. Really bad service, would not recommend working with them.

September 17, 2018
Unprompted review
EasyTranslate logo

Reply from EasyTranslate

Dear editor_uk,

Meeting the highest standards for our clients is amongst our top priorities, therefore we are very sorry to hear that there seems to be an issue regarding the quality of the translation we provided.

We have messaged you in order to obtain your contact information to further assist you in addressing this matter.

Please do not hesitate to contact our support team should you need more assistance in the future.

Best Regards,
EasyTranslate

Rated 1 out of 5 stars

WARNING!

I required a English to Mandarin translation by 5pm to send to China overnight. The translation was delivered 30 mins late and contained errors. I was forced to pay an out of hours company to correct theses errors so that my deadline could be met. Easy Translate refused to compensate me for the cost of the correction. To add insult to injury my debit card was then debited with double the agreed fee.

August 19, 2018
Unprompted review
EasyTranslate logo

Reply from EasyTranslate

Dear Paul Jessup,

Thank you for your feedback. We are very sorry to hear you have experienced delays while working with us, we take your concerns very seriously. We are always striving to deliver within deadline, and we pride ourselves on going the extra mile to ensure you don't leave without the perfect translation for your needs.

Currently, your dedicated Language Adviser is trying to remediate the errors and issues with the debit card. Please do not hesitate to get in contact with us in the future, should you need any further assistance. 

Kind regards,
EasyTranslate

Rated 4 out of 5 stars

Good company

Working with Easytranslate is very good. Staff is always very responsive and always ready to help. The system is great to upload and download files.

July 29, 2018
Unprompted review
EasyTranslate logo

Reply from EasyTranslate

Dear Yohann,

We are happy to hear you have a very good experience working with us. Looking forward to help you with your next project.

Kind regards,
EasyTranslate

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