Eat Tokyo Reviews 53

TrustScore 2.5 out of 5

2.3

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Rated 2 out of 5 stars

I’ve always been a fan of Eat Tokyo, and this Covent Garden branch is definitely more spacious and comfortable than their other cramped locations. The food was great as usual—really fresh and authen... See more

Rated 1 out of 5 stars

Worst Japanese I ever had. Rice was old, no shine at all, everything was reheated, hard, my son could not eat his food. I am Japanese and my sons have eaten enough Japanese food to know what's good... See more

Rated 5 out of 5 stars

Contrary to some of the poor reviews, our experience was quite the reverse. The veg tempura bento box was very filling and the salad dressing was especially nice. The salmon/chicken bento my friend h... See more

Rated 1 out of 5 stars

Eat Tokyo l am very regular customer Holborn brunch today round 2:00 me and my son been to eat Tokyo food is good but service very bad one of manager or supervisor answer was shocking l ask for cutl... See more

Company details

  1. Restaurant
  2. Family Restaurant
  3. Japanese Restaurant

Information provided by various external sources

Authentic Japanese cuisine from our Japanese restaurants across London. Including sushi, sashimi and bento. Call 020 8209 0079


Contact info

2.3

Poor

TrustScore 2.5 out of 5

53 reviews

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Rated 5 out of 5 stars

Best Food in London

Just found this restaurant in Hammersmith and it is wonderful. Great selection of sushi and lots of other dishes. Cant get enough of this place.

March 24, 2021
Unprompted review
Rated 3 out of 5 stars

Used to be regular visitor - not anymore

Never a time when this place is not busy LOL! Queue is always SO long. Hate all the smoking in line to get in!!
Used to visit often with my girlfriend but staff can be a bit weird... We love eating delicious affordable Japanese-style food but I feel like they focus on me and ignore her; If she asks for cutlery or add to order they forget but if I ask it is quick... When eating at covent garden branch, they turn on AC upstairs maybe to hurry us out even when visiting as a group during busy times... :( Hope to visit all branches again one day...

January 9, 2021
Unprompted review
Rated 1 out of 5 stars

Holborn branch (becareful)

Holborn branch food is good!But the Indian manager very rude,he look at me a senstive part for long time when I pissing,until I give him a unlike face!(i guess he is gay)hope someone becareful!anyway...I won't go again!

October 15, 2020
Unprompted review
Rated 5 out of 5 stars

Holborn branch is fantastic

Holborn branch on a Saturday.
Went for a post museum lunch ( 14:00 ) staff were great, the service was failtless and the food amazing.
It was the best grilled eel I have had and the yellowfin sashimi was marvelous.
I have to go back and try more.
The menu is awesome and the execution magnificent.
Good sized portions and well priced.

September 5, 2020
Unprompted review
Rated 5 out of 5 stars

Love this place

Love this place - ever since Atari -Ya closed in NW4, this has been my go to Japanese. The set lunch at G2 is staggering value.

August 4, 2020
Unprompted review
Rated 4 out of 5 stars

Tasty Japanese food; good value too

Really like the new location of Eat Tokyo Notting Hill branch. Have been a regular for a long time and now enjoy it even more at its bigger and nicer venue. Service is always efficient and friendly. Food is delicious, good quality and quite authentic, portion also on the generous side, making Eat Tokyo one of the rare good-value-for-money Japanese eateries in London. Really pleased to have it as my neightborhood restaurant.

February 18, 2020
Unprompted review
Rated 1 out of 5 stars

poor customer service

Went on friend birthday party in Soho. Actually I was very disappointed of customer service in this place. First time I was even scared to ask someone from stuff about my order.
No one even smiles or says stupid thank you.
I was there first and definitely last time.
Food wasn’t great too, like better fast food, disgusting chicken.
Feel bad for my friend birthday dinner unfortunately.

January 13, 2020
Unprompted review
Rated 3 out of 5 stars

Regular customer in Hammersmith

As a regular customer in Hammersmith, I can say that the food is really good as well as the prices.

The staff can some times bring you the wrong dish, so when you order make sure that you show them what you want by pointing it on the menu.

If they ask you if you want glass of water and you say no, but they still bring it to you, you don't have to drink it and don't worry, is free.

Depending on the staff's current mood, they some times accept AMEX but some times they don't. Last time they admitted that they can take the AMEX payment, but they won't do it because they don't want to.

Some times they include service charge in the bill, some times they don't. It is good idea to check what is actually on the bill before you pay.

I would recommend the place because if it's authentic look and feel and the fact that the food is really good.

November 22, 2019
Unprompted review
Rated 1 out of 5 stars

Eat Tokyo l am very regular customer…

Eat Tokyo l am very regular customer Holborn brunch today round 2:00 me and my son been to eat Tokyo food is good but service very bad one of manager or supervisor answer was shocking l ask for cutlery more than 3 times no one care about customer l ask pint of lager 2 times my food was very late no one cone to me let me know my food lates very aggressive waiter
Service very bad but food is good
For me l am done eat Tokyo after what is happen

March 9, 2019
Unprompted review
Rated 1 out of 5 stars

Very long queue and the restaurant is half empty

Always a long queue, even in horrible winter and quiet days, and no not because they are busy, you will be surprised once you get in, Half empty. That's their way of attracting customers, on top of that, not the best service at all, no one smile at you. Food is inexpensive though but the wait outside makes it worthless.

May 3, 2018
Unprompted review

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