Unbelievable prices in such a congested market. They have the lowest prices on coils pods and other vape related items in the UK (I'm a price comparison geek. I always shop around online t... See more
Company replied
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Review summary
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Awesome company! I used to manage a shop for ecigwizard and moved on to better myself! However I use these guys for all my vaping needs! Noone else even comes close! They treat you as a customer no... See more
Company replied
This company really looks after its customers, I had an issue regarding my subscription and Sam Warburton emailed me to say that she'd look into it, got back to me the next day to tell me the issues I... See more
The website is easy to use for ordering goods, there is always a prompt response with items being dis patched on the same day as ordered. Mail received to confirm dispatch with tracker. Excellent serv... See more
Company replied
Company details
About Ecigwizard
Written by the company
Ecigwizard have been supplying the vaping community for well over 9 years, whether it be the latest electronic cigarette innovation, hottest vape kit or newest e-liquid range. What makes Ecigwizard different, is we are a vape shop run by vapers. Pop into one of our stores and no doubt you'll find our staff using the latest vape devices. We currently supply in excess of 600 independently owned vape/ecig stores as well as over 80 private white label e-liquid clients. Ecigwizard is one of the largest stockists of electronic cigarettes and e-liquids in the UK and Europe.
New to vaping?
If you are new vaper, don't worry. We are just as knowledgeable and comfortable with all vaping starter kits. We were part of the e-cigarette revolution and we continue to set the standards in e-juice manufacturing and quality. With over 45 vape stores across the UK, we serve the vaping community both online and throughout the country.
Our Products
We like to offer the most popular products available on the electronic cigarette market and as a result we stock a wide and varied range of products sourced from around the globe. Our products vary in price, although we try our very best to keep them as competitive and low as possible, meaning we cater for seasoned vapers as well newbies looking for an alternative to tobacco products.
Our Team
Our sales and marketing team enjoy bringing you the most competitive prices and keeping you up to date with all the news from the e-cig world so that you never miss out. The warehouse team work hard to pick, pack and send out all orders in the quickest time possible and we have dedicated, friendly customer service staff who are always on hand to reply to any e-mails or answer any telephone calls from customers who need assistance.
New to vaping?
If you are new vaper, don't worry. We are just as knowledgeable and comfortable with all vaping starter kits. We were part of the e-cigarette revolution and we continue to set the standards in e-juice manufacturing and quality. With over 45 vape stores across the UK, we serve the vaping community both online and throughout the country.
Our Products
We like to offer the most popular products available on the electronic cigarette market and as a result we stock a wide and varied range of products sourced from around the globe. Our products vary in price, although we try our very best to keep them as competitive and low as possible, meaning we cater for seasoned vapers as well newbies looking for an alternative to tobacco products.
Our Team
Our sales and marketing team enjoy bringing you the most competitive prices and keeping you up to date with all the news from the e-cig world so that you never miss out. The warehouse team work hard to pick, pack and send out all orders in the quickest time possible and we have dedicated, friendly customer service staff who are always on hand to reply to any e-mails or answer any telephone calls from customers who need assistance.
Why Choose Us?
Written by the company
- 6 Days A Week Delivery
- Over 50+ Stores Nationwide
- Over 200,000 Loyal Customers
- Free Delivery On All Orders Over £10
- Next Day Delivery When Ordered Before 5PM
- Supplying The Vaping Community For Well Over 9 Years
Free deliveries on all orders over £10
ECIGWIZARD will incur the shipping costs for orders placed over £10
Free deliveries on all orders over £10
Order before 17:00 for next day delivery
Delivery 6 days a week
Over 40+ Stores Nationwide
Contact info
2 Bramhall Place, Storeys Bar Road, PE1 5YS, Peterborough, United Kingdom
- 0345 305 2585
- cs@ecigwizard.com
- www.ecigwizard.com
4.8
Excellent
17K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 month
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Age verification is a very stupid when…
Age verification is a very stupid when I already have sent I was born in 1969
July 18, 2026
Friendly helpful staff.
July 24, 2026
Quick delivery and excellent value
July 22, 2026
Good choice of liquid strengths and…
Good choice of liquid strengths and flavours. Speedy delivery service. 😊
July 14, 2026
Excellent shop assistant
Excellent shop assistant. The man who helped me in the shop was knowledgeable and very accommodating. He gave me lots of options and explained the whole process to me.
July 23, 2026
Excellent choices
So much choice at competitive prices. Ended up spending more than I was going to as some excellent offers. Quick delivery
July 16, 2026
speaking from experience.…
This company is doing very well from order to delivery, very polite and helpful I am very pleased to be dealing with them.
July 13, 2026
Excellent service
July 15, 2026
Was able to find devices and refills…
Was able to find devices and refills easily
Was delivered very promptly 👍
July 9, 2026
Reply from Ecigwizard
Thank you so much for your fantastic 5-star review! ⭐⭐⭐⭐⭐
We're so pleased to hear you found it easy to find the device and refills you were looking for, and that your order arrived promptly. That's exactly the experience we aim to provide for every customer.
Your feedback really means a lot to us, and we're delighted we could make your shopping experience a smooth and hassle-free one.
We hope you enjoy your new kit, and we look forward to welcoming you back to Ecigwizard again soon!
Zoe,
The Ecigwizard Team
Icon vape refill
Good quality product
Fast delivery
Postage only £1.99 which is excellent
Will buy from again
July 6, 2026
Reply from Ecigwizard
Thank you so much for your amazing 5-star review! ⭐⭐⭐⭐⭐
We're delighted to hear you were happy with the quality of your order, our speedy delivery, and our £1.99 postage. We know keeping delivery affordable is important, so it's great to hear it made a positive difference to your experience.
Knowing you'd buy from us again is the biggest compliment we could receive, and we really appreciate you taking the time to share your feedback.
We can't wait to welcome you back to Ecigwizard for your next order!
Zoe,
The Ecigwizard Team
Reply from Ecigwizard
Thank you so much for your fantastic 5-star review! ⭐⭐⭐⭐⭐
We're so pleased to hear your order arrived nice and quickly, and even happier to know you're loving the Juul 2 Mango! It's always great to hear when a favourite flavour hits the spot.
We really appreciate you taking the time to leave us a review, and we look forward to getting your next order to you just as fast!
Zoe,
The Ecigwizard Team
Easy to order
Easy to order, the shop I've been going to for years could not order the product I wanted. Delivery was on time and brought to my door not left outside.
July 2, 2026
Reply from Ecigwizard
Thank you so much for your fantastic 5-star review! ⭐⭐⭐⭐⭐
We're delighted to hear you found it easy to order the product you were looking for, especially after struggling to source it elsewhere. It's great to know we could help!
We're also pleased your order arrived on time and was delivered safely to your door. We know how important reliable delivery is, so it's wonderful to hear everything went smoothly.
Thank you for choosing Ecigwizard and for taking the time to share your experience. We look forward to serving you again soon!
Zoe,
The Ecigwizard Team
Reply from Ecigwizard
Thank you so much for your wonderful 5-star review! ⭐⭐⭐⭐⭐
We're delighted to hear you were happy with our service, and it means a great deal to us that you'd recommend Ecigwizard to others. Recommendations like yours are one of the biggest compliments we can receive.
We really appreciate your support and look forward to serving you again in the future!
Zoe,
The Ecigwizard Team
Ordering is easy and delivery is quick
Ordering is easy and delivery is quick. If I ever need it, the Help Desk is well staffed, efficient and very helpful.
July 1, 2026
Reply from Ecigwizard
Thank you so much for your fantastic 5-star review! ⭐⭐⭐⭐⭐
We're delighted to hear that you find ordering with us easy, our delivery quick, and that you've had such positive experiences with our Help Desk. Our team works hard to provide friendly, efficient support whenever it's needed, so it's wonderful to know that's been reflected in your experience.
Thank you for taking the time to share your feedback and for your continued support. We look forward to helping you again whenever you need us.
Best wishes,
Zoe,
The Ecigwizard Team
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